GNOME Bugzilla – Bug 622477
H.323 accounts do not register properly.
Last modified: 2012-11-19 17:56:56 UTC
If I configure an H.323 account, this will not register properly at the gatekeeper. What happens sometimes (ca. 50%+ of the cases): On startup or on disabling enabling a H.323 account, it is shown as "registered", while in reality it is not registerd (no RAS messages are sent out by Ekiga, accordingly the Gatekeeper shows nothing either). What happens on other times (ca. 50%- of the cases): If I am disabling and enabeling the H.323 account, Ekiga finally registeres (sends RAS GRQ, RRQ, receives GCF, RCF). Used version: 3.2.6-1ubuntu1 (from Ubuntu Lucid). Other versions which I do not remember at the moment used to have the same problem too, while some very old versions (2 years ago or so) used to work.
You need to send us the -d 4 output for such a case (and explain what's happening on this output).
Created attachment 164476 [details] Ekiga 3.2.6 (Ubuntu Lycid) debug output Until 9:46: Startup, H.323 account shows up as "registered", but it is not. From 9:46: I disabled/enabled the account, this time Ekiga registers correctly. While I had the impression, that "registered" shows up slightly earlier, than the registration procedure is really finished.
Created attachment 164478 [details] Debug log of recent GIT version Until 9:53: Startup. No registering of the H.323 account. But this time at least the Ekiga tray icon shows an error and reports "account inactive". From 9:53: The account was disabled and enabled again. Ekiga stays on "account inactive". So no more H.323 :-(
David, sorry for taking so long to answer, I will be fast now. There were many changes in the new release 3.9.90 (even compared to 3.0.0), please tell us if the bug is still there. If yes, please post a -d 4 log.
Created attachment 227543 [details] Debug (-4) log of 3.9.90 (Debian/experimental) Ekiga still does not register/does not send any packets to the gatekeeper. All I can see, which looks a bit suspicious, is the following debug message during startup: | 2012/10/29 15:59:47.924 0:00.164 | Error: cannot create presentity for h323:12345@127.0.0.1 Disabling/enabling the account fails without any output, not even with "-d 999". Used software version: * ekiga(-dbg) 3.9.90 from recent Debian/experimental How to reproduce: * Create H.323 account "12345@127.0.0.1" (* Disable/enable account) Regards David
Very likely a duplicate of 592363. *** This bug has been marked as a duplicate of bug 592363 ***