After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 621127 - Could not connect to Jabber/XMPP server running on the Intranet
Could not connect to Jabber/XMPP server running on the Intranet
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: Accounts
2.30.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2010-06-09 16:18 UTC by Adriano Kretschmer
Modified: 2012-02-10 09:19 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Screenshot of settings & error (43.37 KB, image/png)
2010-06-29 17:05 UTC, naesk
Details

Description Adriano Kretschmer 2010-06-09 16:18:07 UTC
Empathy cannot connect to a Jabber/XMPP server running on a Linux box on our intranet. Other clients work fine -> Pidgin (Linux), PSI(Windows), Pandion(Windows).

Our server does not uses TLS encryption or SSL at all. Port 5222.

Unfortunatelly, I could not retrieve the server's version or what it is running there.
Comment 1 Fabio Durán Verdugo 2010-06-09 16:53:01 UTC
Thanks for taking the time to report this bug.
This bug report isn't very useful because it doesn't describe the bug well. If you have time and can still reproduce the bug, please read http://bugzilla.gnome.org/bug-HOWTO.html and add a more useful description to this bug.
Comment 2 naesk 2010-06-29 17:05:19 UTC
Created attachment 164907 [details]
Screenshot of settings & error
Comment 3 naesk 2010-06-29 17:13:21 UTC
I have same issue connecting to jabber.org server via Empathy (see previous attached screenshot of error).

Empathy 2.30.2-1~ppa10.04+1
Telepathy-gnome 23
Ubuntu 10.4 (Lucid)

A connection to the jabber.org server was successful with exact same settings in Pidgin.

Bug originally reported on Launchpad https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/587511 and was requested to be posted upstream.
Comment 4 Guillaume Desmottes 2010-06-30 09:18:29 UTC
Sounds like a telepathy-gabble log issue. Please open a bug on bugs.freedesktop.org and attach gabble logs.
Comment 5 Fedir RYKHTIK 2012-02-10 09:19:24 UTC
sudo killall telepathy-gabble resolves similar problem for me.