GNOME Bugzilla – Bug 617147
Blank Empathy see image attach
Last modified: 2010-07-06 05:24:39 UTC
Created attachment 159841 [details] Empathy 2.30.0.1 I work with empathy and problem with interface
Created attachment 159842 [details] Logs of Empathy
Bug present in Empathy 2.30.1 $ dpkg -l | grep empathy-common ii empathy-common 2.30.1-0ubuntu1 GNOME multi-protocol chat and call client (c
Wow that's really weird. According to logs everything seems fine. When did you start to experience this issue? Do you have similar problem with other GTK+ app? Does disabling all your accounts but one help?
(In reply to comment #3) > Wow that's really weird. According to logs everything seems fine. When did you > start to experience this issue? I work with Ubuntu Lucid. In Ubuntu Lucid the problem. > Do you have similar problem with other GTK+ > app? Not problem with other app > Does disabling all your accounts but one help? Now testing with disable all accounts. Later this comment How to debbug full?
Created attachment 160220 [details] $ EMPATHY_LOGFILE=/tmp/empathy.log EMPATHY_DEBUG=all empathy
I don't see anything wrong in the logs. Does "empathy-accounts" work? Do you have a custom installation of Empathy in /usr/local ?
(In reply to comment #6) > I don't see anything wrong in the logs. =( > Does "empathy-accounts" work? Problem interface, empathy work invisibly > Do you have a custom installation of Empathy in /usr/local ? I not have custom installation. Installation default of Ubuntu Lucid + update: ii empathy 2.30.1-0ubuntu1
(In reply to comment #7) > > Does "empathy-accounts" work? > > Problem interface, empathy work invisibly Sorry I don't understand. What do you mean?
Apparently the problem is with Compiz, I've disabled Compiz and work fine.
Cool, closing this bug as that's not an Empathy issue. I suggest you to open a compiz bug on the launchpad.
(In reply to comment #10) > Cool, closing this bug as that's not an Empathy issue. I suggest you to open a > compiz bug on the launchpad. Bug master: http://bugs.opencompositing.org/show_bug.cgi?id=1292 Bug slave: https://bugs.edge.launchpad.net/compiz/+bug/576703 -- Cristian
(In reply to comment #10) > Cool, closing this bug as that's not an Empathy issue. I suggest you to open a > compiz bug on the launchpad. It may be cool, but I don't think it's correct. The problem is that the client window is empty, and I don't see how exactly compiz could a) cause that and b) fix that, b) especially given that the window manager doesn't draw to the client window. Also I have never heard of a similar problem in any other Gtk app (and the problem exists _only_ for empathy for the reporter as well), which even more points to an empathy issue. Obviously there is something in compiz which triggers the client window to be blanked, and I'd be glad to help in debugging this issue, but I have absolutely no clue where to start looking in empathy's drawing code. Please reopen this bug (I can't) and tell me what signal/X event/whatever empathy is missing so that it doesn't draw to its window. I can then do my best to try to help with a bug resolution. For what it's worth, I don't see this problem here (Fedora, empathy-2.30.1-2.fc13.i686). Maybe it's some Ubuntu patch causing the problem? BTW, this wouldn't be the first application bug being triggered by compiz only. One (recent) example is e.g. http://websvn.kde.org/branches/KDE/4.4/kdebase/workspace/plasma/desktop/applets/tasks/taskgroupitem.cpp?r1=1070858&r2=1097917, which also was a bug in kdebase not triggered by kwin, but triggered by compiz.
I'm not a compiz user and there is no issue with all the other WM. If compiz developpers can point out what Empathy is doing wrong I'd be happy to reopen (and fix) this bug. But there is no point to keep it open if the Empathy developpers don't have the proof that's an Empathy issue and the necessary information to fix it.
(In reply to comment #13) > I'm not a compiz user and there is no issue with all the other WM. If compiz > developpers can point out what Empathy is doing wrong I'd be happy to reopen > (and fix) this bug. But there is no point to keep it open if the Empathy > developpers don't have the proof that's an Empathy issue and the necessary > information to fix it. Please tell me how I am supposed to debug empathy drawing to its client window. I just don't know how to do it. Also, it's purely (!) the responsibility of the application to draw to its client window. That alone is a prima facie evidence pointing towards empathy ;-) Imagine if I continued the fingerpointing game and just said "There is no issue with any other Gtk app except empathy [actually, that seems the case for the reporter, I have no issue with empathy either], so I won't look at the bug until it's proven that it's a compiz problem". I just don't want to do that and help the user instead, but starting debugging on the empathy side seems easier and more logical given - the above (client window drawing is the app's job) - an empathy developer (be it you or anyone else) just needs to run compiz, whereas - I would need to compile empathy and it's dependencies from source.
I'm not a WM developper and probably know as much as you on this. Furthermore, loads of Ubuntu users are using Empathy with Compiz without any trouble. A compiz developper would be much more able than me to help you to debug this issue.
(In reply to comment #15) > I'm not a WM developper and probably know as much as you on this. Furthermore, > loads of Ubuntu users are using Empathy with Compiz without any trouble. A > compiz developper would be much more able than me to help you to debug this > issue. Thank you, but I _am_ a compiz developer ;-)
BTW, bug report for a similar problem in Java, which compiz originally was blamed for, but was not guilty of: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6429775
(In reply to comment #3) > Wow that's really weird. According to logs everything seems fine. When did you > start to experience this issue? Do you have similar problem with other GTK+ > app? > > Does disabling all your accounts but one help? I disable all account. and problem go =(
Created attachment 165242 [details] empathy_2.30.2-1~ppa10.04+1.log
Created attachment 165243 [details] telepathy-mission-control-5_5.5.2-1~ppa10.04+1
Open report in FreeDesktop.org: https://bugs.freedesktop.org/show_bug.cgi?id=28926