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Bug 616727 - Banshee crashes and disconnects me from the internet when connecting via 3G
Banshee crashes and disconnects me from the internet when connecting via 3G
Status: RESOLVED INCOMPLETE
Product: banshee
Classification: Other
Component: general
1.6.0
Other Linux
: Normal critical
: 1.x
Assigned To: Banshee Maintainers
Banshee Maintainers
Depends on:
Blocks:
 
 
Reported: 2010-04-24 19:03 UTC by Connel Hooley
Modified: 2010-08-19 16:56 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
This is the output of: kill -s QUIT $(pidof banshee-1); cp ~/.config/banshee-1/log ~/Desktop/banshee.log (1.76 KB, text/plain)
2010-04-25 18:13 UTC, Connel Hooley
Details
This is the output of: kill -s QUIT $(pidof banshee-1); cp ~/.config/banshee-1/log ~/Desktop/banshee.log with plug-ins disabled (1.83 KB, text/plain)
2010-04-25 18:35 UTC, Connel Hooley
Details

Description Connel Hooley 2010-04-24 19:03:42 UTC
Whilst I am connected to the net using my mobile phone as a dongle if I open Banshee after a few seconds my network connection is disconnected and Banshee stops responding. Even after killing Banshee's process I can't see my phone in the network manager tray icon until I reboot. The same problem happens in Rhythmbox. Both applications have the indicator applet and Ubuntu music store plug-ins installed. So I don't think this problem is Banshee specific but I do not know enough about the error to know exactly where the problem lays - but it affects Banshee so thought I'd post it hear.

I'm using Ubuntu 10.04 and Banshee 1.6.0 with the Ubuntu music store and Indicator Applet community extensions installed.
Comment 1 Fabio Durán Verdugo 2010-04-25 01:39:49 UTC
Please you can send the debug from console?
Thank
Comment 2 Connel Hooley 2010-04-25 17:38:29 UTC
I'm sorry I'm new to bug reporting. How do I do get the debug from the console? I've tried just running Banshee by typing "banshee" into the console but all I got back was Banshee will be run with next indexer or something like that.
Comment 3 Michael Martin-Smucker 2010-04-25 17:51:32 UTC
No worries.  If Banshee is running, you'll need to shut it down first.  Then, in a terminal, run Banshee with the command: banshee --debug

This will allow extra debugging information to show up in the terminal.  You can copy and paste that output here, or attach it as a text document.  This will be especially helpful if any warnings or errors show up in the console when the problem happens.

It might also be useful to follow the directions here: http://banshee-project.org/contribute/file-bugs/  Run the command listed there from a terminal while Banshee is frozen.  Thanks for helping!
Comment 4 Michael Martin-Smucker 2010-04-25 17:53:50 UTC
Also, I was going to mention this after your initial report, to help isolate the problem, it might be good to try turning off some extensions (especially the two you mentioned since Banshee and Rhythmbox have those in common) and then see if you can still get Banshee to crash.
Comment 5 Connel Hooley 2010-04-25 18:13:49 UTC
Created attachment 159523 [details]
This is the output of: kill -s QUIT $(pidof banshee-1); cp ~/.config/banshee-1/log ~/Desktop/banshee.log
Comment 6 Connel Hooley 2010-04-25 18:16:35 UTC
I also got the following output in my terminal when I ran banshee --debug:

** Running Mono with --debug   **
[1 Warn  19:08:45.783] The Banshee indexer is currently running. Banshee will be started when the indexer finishes.

After this I am brought back to a command prompt and then Banshee opens up giving me no feedback in the terminal.
Comment 7 Connel Hooley 2010-04-25 18:34:37 UTC
I've also tried running Banshee with the Ubuntu music store and indicator applet plug-ins disabled. The output of kill -s QUIT $(pidof banshee-1); cp ~/.config/banshee-1/log ~/Desktop/banshee.log was slightly different so I have uploaded it on here too. One thing I have noticed is that I only have to log out and in again to connect to back my Wi-Fi - not reboot.
Comment 8 Connel Hooley 2010-04-25 18:35:12 UTC
Created attachment 159524 [details]
This is the output of: kill -s QUIT $(pidof banshee-1); cp ~/.config/banshee-1/log ~/Desktop/banshee.log with plug-ins disabled
Comment 9 Connel Hooley 2010-05-01 18:44:11 UTC
Have there been any developments regarding this bug?
Comment 10 Gabriel Burt 2010-08-11 04:27:38 UTC
Connel, these logs aren't quite doing it.  Do you get any output when you run the `kill -s QUIT...` command -- like an error?  Because I don't think it's being run properly -- there is no thread stack track dump in your log.
Comment 11 Connel Hooley 2010-08-19 16:05:09 UTC
I'm sorry but I can no longer replicate this bug. Since I reported this bug I have got a new phone. When I first reported this I was using a Nokia 5800 but now I have a Nokia N900. So I don't know if that has anything to do with this bug or whether it has just been fixed in software updates.

Thanks for everyone's interest in this bug though, sorry I can't be of further assistance.
Comment 12 Andrés G. Aragoneses (IRC: knocte) 2010-08-19 16:56:01 UTC
Thanks. Anyone, feel free to reopen if you see it again.