After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 607468 - empathy reports network error and requires killing telepathy-butterfly
empathy reports network error and requires killing telepathy-butterfly
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: General
2.28.x
Other Linux
: Normal major
: ---
Assigned To: empathy-maint
empathy-maint
Depends on:
Blocks:
 
 
Reported: 2010-01-19 17:21 UTC by Leandro Martínez
Modified: 2010-01-19 21:07 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Leandro Martínez 2010-01-19 17:21:16 UTC 
I'm getting frequent but random "Network error" messages from empathy when
trying to connect to my Yahoo! or MSN accounts. Most of the times it does not
connect, but sometimes it does. However, once it has the problem, I cannot connect
to the problematic account anymore. I have to close empathy, kill from the
terminal the telepathy-butterfly job, and open empathy again, in which case
it connects. After a while I can get disconnected again with "Network error".

There are other "Network error" problems reported in Karmic for specific protocols,
but I'm not sure if they report the same problem as me.

More data of my machine is available at:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/509721

ProblemType: Bug
Architecture: amd64
Date: Tue Jan 19 14:35:40 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
NonfreeKernelModules: fglrx
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: empathy
Uname: Linux 2.6.31-17-generic x86_64
Comment 1 Leandro Martínez 2010-01-19 17:22:30 UTC 
Just to add, this problem appeared after some recent updates, in Dec/09 I don't remember experiencing it at all.
Comment 2 Fabio Durán Verdugo 2010-01-19 21:07:35 UTC 
This is a telepathy-butterfly issue. Please open a bug on bugs.freedesktop.org
and attach logs.