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Bug 599000 - Empathy doesnt add any account
Empathy doesnt add any account
Status: RESOLVED DUPLICATE of bug 608510
Product: empathy
Classification: Core
Component: Accounts
2.28.x
Other Linux
: Normal major
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2009-10-20 00:40 UTC by yermandu
Modified: 2010-02-15 20:18 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
empathy.log (82.73 KB, text/plain)
2009-10-20 00:40 UTC, yermandu
Details
gabble.log (94 bytes, text/plain)
2009-10-20 00:42 UTC, yermandu
Details
Empathy log (85.31 KB, text/plain)
2009-10-22 22:46 UTC, yermandu
Details
strace log (61.72 KB, application/x-bzip2)
2009-10-22 23:02 UTC, yermandu
Details
mcd log (6.20 KB, text/plain)
2009-11-03 19:33 UTC, yermandu
Details

Description yermandu 2009-10-20 00:40:54 UTC
Created attachment 145815 [details]
empathy.log

After install empathy , i can not add any account.

I start empathy, then i go to the first window " Yes, i will type my account
details"

I Select googletalk,
Type my id, my pass

When i click next, then open a window, "Gnome Keyring"

Tracing log from  '/usr/lib/mission-control-5' i get

sudo urpmi -a telepathy-mission-control
Pacote telepathy-mission-control-5.3.1-1mdv2010.0.i586 já está instalado
Marcando telepathy-mission-control como instalado manualmente, não será
orfanizado
writing /var/lib/rpm/installed-through-deps.list

[daniel@xucuru ~]$ sudo urpmi -a telepathy-mission-control-debug
Pacote telepathy-mission-control-debug-5.3.1-1mdv2010.0.i586 já está instalado

[daniel@xucuru ~]$ /usr/lib/mission-control-5
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile
mcd-Message: Failed to get item from keyring: No matching results
mcd-Message: Falling back to looking in the keyfile

He dont accept any password. follow in attachment the logs:


Att,
Comment 1 yermandu 2009-10-20 00:42:30 UTC
Created attachment 145816 [details]
gabble.log
Comment 2 Guillaume Desmottes 2009-10-21 14:08:48 UTC
Could you start Empathy with EMPATHY_DEBUG=all and attach logs please?
Comment 3 yermandu 2009-10-22 22:45:27 UTC
I Run
EMPATHY_LOGFILE=/tmp/empathy.log EMPATHY_DEBUG=all empathy

When open my choice is Google
My login

My pass

When i type i click next, then appear a window, Misson Control bla bla

I see this window when i was typing my pass in the Third time:

http://imagebin.ca/view/uEfAVGnA.html


I will post the log bellow.
Comment 4 yermandu 2009-10-22 22:46:55 UTC
Created attachment 146069 [details]
Empathy log

EMPATHY_LOGFILE=/tmp/empathy.log EMPATHY_DEBUG=all empathy
Comment 5 yermandu 2009-10-22 23:02:32 UTC
Created attachment 146071 [details]
strace log

Empathy with strace. I Stop on MC window, after type pass.
Comment 6 Guillaume Desmottes 2009-10-23 11:37:08 UTC
Thanks, I'd be interested in mission-control logs. Could you:
- Be sure that there is not /usr/lib/telepathy/mission-control-5 process running (kill it if needed)
- start MC using MC_DEBUG=5 /usr/lib/telepathy/mission-control-5
- Try to add an account
- Attach MC logs

thanks
Comment 7 misc 2009-10-28 10:07:00 UTC
You may find mc logs on the mandriva bug report : https://qa.mandriva.com/show_bug.cgi?id=54291
Comment 8 yermandu 2009-11-03 19:33:52 UTC
Created attachment 146869 [details]
mcd log

still not working
Comment 9 yermandu 2009-11-03 19:35:55 UTC
(In reply to comment #6)
> Thanks, I'd be interested in mission-control logs. Could you:
> - Be sure that there is not /usr/lib/telepathy/mission-control-5 process
> running (kill it if needed)
> - start MC using MC_DEBUG=5 /usr/lib/telepathy/mission-control-5
> - Try to add an account
> - Attach MC logs
> 
> thanks

I think the problem is in gnome-keyring, apparently it don't accept the password.
Comment 10 yermandu 2009-12-29 15:56:15 UTC
Still not working.

With same problem. 

When i try use with my default user i gnome-keyring ask me for some password (???)

Then i go to another user (testuser) , gnome keyring ask me to password. I Create one then. Empathy works.

So, how i can reset my gnome-keyring password? Maybe is this the reason to not work.
Comment 11 freggy1 2010-02-13 15:32:53 UTC
This is the same as bug #608510, which has a patch.
Comment 12 Guillaume Desmottes 2010-02-15 20:18:23 UTC

*** This bug has been marked as a duplicate of bug 608510 ***