GNOME Bugzilla – Bug 580527
Please replace the disc with a supported CD or DVD.
Last modified: 2018-09-21 16:35:04 UTC
Please describe the problem: When trying to burn a video CD I get the message: "Please replace the disc with a supported CD or DVD. It is not possible to write with the current set of plugins." Steps to reproduce: 1. Open Brasero 2. Click "Video project" 3. Add a file 4. Click "Burn..." Actual results: I get the error message and the burn button is disabled. Expected results: Either a message telling me what plugin(s) I need/how to get them. Or the ability to actually but the video CD. Does this happen every time? Yes. Other information: In an older version there was no message and the "burn" button was disabled, now there is a message that doesn't help much and the "burn" button is still disabled.
Can you add a debug log please ? using brasero -g
Created attachment 134128 [details] I ran the brasero -g command. This file ends right after I get the problem, it does not include the part where I closed brasero.
(In reply to comment #1) > Can you add a debug log please ? using brasero -g > I attached what you wanted. I cut the log off right after the problem. I didn't include the part while I closed the application.
Ok try with this: brasero -g > log 2>&1 to get the full log. Thanks for the fast reply.
Created attachment 134130 [details] Brasero log
(In reply to comment #4) > Ok try with this: brasero -g > log 2>&1 to get the full log. > > Thanks for the fast reply. > I did what you said. I have attached the file that got named "l", there's also a file named "log2", but it is blank.
Don't worry about the logs what you attached was fine. I had a look and it seems you are missing mplex gstreamer plugin which usually is in gst-plugins-ugly or gst-plugins-bad. You can check if the plugin was properly installed with "gst-inspect|grep mplex". Please install one of these packages and retry. Thanks.
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!
Created attachment 151156 [details] Brasero log Version 2.28.1 (In reply to comment #7) > Don't worry about the logs what you attached was fine. I had a look and it > seems you are missing mplex gstreamer plugin which usually is in > gst-plugins-ugly or gst-plugins-bad. You can check if the plugin was properly > installed with "gst-inspect|grep mplex". > Please install one of these packages and retry. Thanks. I am now using the live CD 9.10 of Ubuntu and I am having the same problem as before, even with the newer version of Brasero. I did the command you requested after installing gstreamer-plugins-ugly/bad. It returned no result. I have attached a new log.
Thanks for your report. This has been fixed in master and for next stable release. *** This bug has been marked as a duplicate of bug 617494 ***
Sorry I got confused and marked the wrong bug as duplicate. Apologies. As for this bug, I have now an ubuntu install that matches your version at home, I'll see what I can do.
-- GitLab Migration Automatic Message -- This bug has been migrated to GNOME's GitLab instance and has been closed from further activity. You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/brasero/issues/48.