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Bug 566051 - cannot login by Launchpad's OpenID to l10n.gnome.org
cannot login by Launchpad's OpenID to l10n.gnome.org
Status: RESOLVED FIXED
Product: sysadmin
Classification: Infrastructure
Component: Other
unspecified
Other All
: Normal blocker
: ---
Assigned To: GNOME Sysadmins
GNOME Sysadmins
Depends on:
Blocks:
 
 
Reported: 2008-12-30 13:45 UTC by Pavol Klačanský
Modified: 2013-03-14 13:25 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Pavol Klačanský 2008-12-30 13:45:21 UTC
Please describe the problem:
i go to this page and tried login with this open id https://launchpad.net/~pavolzetor

when i register new account and use OpenID instead pass, this was OK
i confirm account by e-mail

there occured this error:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@gnome.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.8 (Ubuntu) DAV/2 SVN/1.5.1 PHP/5.2.4-2ubuntu5.4 with Suhosin-Patch mod_scgi/1.12 Server at l10n.gnome.org Port 80

Steps to reproduce:
1. go to page http://l10n.gnome.org/login/
2. try login with OpenID
3. page show error to you


Actual results:


Expected results:


Does this happen every time?


Other information:
Comment 1 Claude Paroz 2008-12-30 20:28:09 UTC
Weird. I tested Launchpad OpenID from my local site: no problem. But it seems l10n.gnome.org has difficulty to talk with launchpad.net.

gnomeweb@progress:~$ wget https://launchpad.net/~paroz
--20:24:03--  https://launchpad.net/~paroz
           => `~paroz'
Resolving launchpad.net... 91.189.90.211
Connecting to launchpad.net|91.189.90.211|:443... failed: Connection timed out.

It is probably due to some setup between Canonical servers and firewalls.
Comment 2 Olav Vitters 2008-12-30 20:31:32 UTC
Ah, yeah.. happened with these servers more often. The Canonical sysadmins are a bit paranoid. I'll see what the contact address is (not a GNOME sysadmin issue, although we obviously are the contact person).
Comment 3 Claude Paroz 2009-01-10 22:07:45 UTC
Olav, did you succeed in contacting some Canonical sysadmin?
Comment 4 André Klapper 2009-02-05 10:54:02 UTC
Olav: any news?
Comment 5 Jani Monoses 2009-02-05 11:25:36 UTC
I also could not login with either a LP or a blogger.com OpenID.

After that, when resorting to create a new regular account, it was immediately disabled, supposedly because I used the same email address (the one I am reporting here from) as I have in LP?
Comment 6 Toni Hermoso Pulido 2009-02-14 18:40:33 UTC
I have the same problem with another OpenID provider.

http://www.cau.cat/blog/
which delegates to:
http://openid.claimid.com/toniher

I created the account, but now I cannot login.
Comment 7 Walter Leibbrandt 2009-03-06 09:13:05 UTC
The problem also exists for myopenid.com ID's. I get the following error message:
"Unknown OpenID

http://walter.l.myopenid.com/ is an unknown OpenID"

Although I use that same ID to log into other sites with no problem.
Comment 8 Walter Leibbrandt 2009-03-06 10:14:49 UTC
(In reply to comment #7)
> The problem also exists for myopenid.com ID's. I get the following error
> message:
> "Unknown OpenID
> 
> http://walter.l.myopenid.com/ is an unknown OpenID"
> 
> Although I use that same ID to log into other sites with no problem.
> 

Please ignore my comment above. I was wrong; PEBKAC.
Comment 9 Javier Jardón (IRC: jjardon) 2010-01-21 21:25:27 UTC
A friendly ping, any news on this?
Comment 10 Christer Edwards 2010-06-21 14:22:11 UTC
I'm still having the same issue with myopenid.com IDs.

I'll see if I can dig into this some more.
Comment 11 Claude Paroz 2010-06-21 15:02:19 UTC
Christer, this bug is specific to Launchpad Open IDs (title updated), caused by progress being unable to talk to other Canonical servers.

If you have problem with other Open ID providers, please open another bug against damned-lies product.
Comment 12 Christer Edwards 2010-06-21 15:44:34 UTC
I just verified with the Canonical sysadmins that the connectivity works (no firewalling). It appears it is on the GNOME side, which also explains why other OpenID providers are failing as well.

I think we need to look more closely on our OpenID authentication and see where it may be failing. logs? debug output? etc.
Comment 13 Claude Paroz 2010-06-21 16:31:09 UTC
I just succeeded in logging with my own Launchpad OpenID account. Automagically resolved :-)
Comment 14 Katz 2012-04-13 21:31:44 UTC
There are still problems with this? For me, it returns:

OpenID failed
Unknown user
Comment 15 Andrea Veri 2012-04-14 12:49:49 UTC
Claude, OpenID is not working anymore for me, is it again a l10n.g.o issue or is there something else going on?
Comment 16 Claude Paroz 2013-03-14 13:25:32 UTC
OpenID support on l10n.gnome.org is limited. It only works when you have set up an OpenID at account creation time. So you still have to go through an account creation process, and the OpenID cannot be edited afterwards. The initial issue is fixed, however.