GNOME Bugzilla – Bug 56574
SMTP method for bug-buddy
Last modified: 2006-02-02 13:52:17 UTC
To: submit@bugs.gnome.org X-Mailer: bug-buddy 2.0.1 Subject: bug-buddy doesn't do direct SMTP Package: bug-buddy Severity: enhancement Version: dunno! Synopsis: bug-buddy doesn't do direct SMTP Bugzilla-Product: bug-buddy Bugzilla-Component: general Description: Bug-buddy can only send bugs using sendmail, but it can't talk directly to an SMTP server. So if I don't have a sendmail equivalent installed and configured for mailing to the outside world I can't submit bugs. All my mailclients are configured to talk directly to my provider's smtp server, because this seems to work best and be easiest. If bug-buddy could do the same, I could use it to submit bugreports (rather than save them to file!) With regards, --Tim ------- Bug moved to this database by unknown@bugzilla.gnome.org 2001-06-23 06:37 ------- The original reporter (tnvander@chello.nl) of this bug does not have an account here. Reassigning to the exporter, unknown@bugzilla.gnome.org. Reassigning to the default owner of the component, jacob@ximian.com.
*** Bug 50760 has been marked as a duplicate of this bug. ***
*** Bug 22211 has been marked as a duplicate of this bug. ***
I second this suggestion, as I can't use my local sendmail to send email to the internet (my DSL provider blocks it). Instead of reinventing the wheel, I would like to suggest libesmtp (http://www.stafford.uklinux.net/libesmtp/) which balsa uses for this same purpose.
how does the provider distinguish between an app talking to it and sendmail?
there is code in the cvs gnome 2 version now to use an external mailer (such as evolution) to send (and edit) the bug reports.
i had to turn off this feature due to bug #70156 so reopening.
Since people are reluctant fixing this problem, maybe bug-buddy should be changed so it uses some direct-connect protocol (like HTTP) for sending the bug report. It's really annoying to use bug-buddy to report bugs because you'll have to manually cut & paste the report file to your favourite mail application. I'm suggesting a protocol switch because SMTP/sendmail requires some sort of configuration on the client part, and a bug reporting software should IMO be as independent from configuration issues as possible. Using bug-buddy instead of the web interface is better for bug reporting, and should be preferred. With bug-buddy, system information can be automatically gathered, which makes the user's job easier. Note: This bug affects HEAD, not just 2.2.x version.
Yes, bug-buddy is moving to XML-RPC for the communication with bugzilla. We just need to import the bugzilla XML-RPC patch into gnome.bugzilla.org (and ximian.bugzilla.org). This is a work in progress, and I hope it will be finished at the 2.17/2.18 migration time.
*** Bug 301403 has been marked as a duplicate of this bug. ***
*** Bug 304509 has been marked as a duplicate of this bug. ***
I want to use bug-buddy often but most the time it doesn't work because it relies on sendmail which is NOT configured by default in many distributions! It would be VERY nice of bug-buddy to use HTTP. I think this would be much more reliable than mail?
*** Bug 317727 has been marked as a duplicate of this bug. ***
about this XML-RPC bugzilla interface. would it be sent to official bugzilla to be applied? this is very useful thing which I'd like to use in our company also.
Andrey, see https://bugzilla.mozilla.org/show_bug.cgi?id=224577. There is a patch in it (needs a lot of work, only does the new bug partially). For bugzilla.gnome.org (b.g.o) I'll only be adding the bug creation and it'll be dedicated to bug-buddy. The patch is hacky (as the author describes), but should be good enough for us (gnome). Getting it cleaned up for main Bugzilla is going to take a long time. When it is finished you can find it also in our CVS, see http://cvs.gnome.org/, bugzilla-newer module. Bugzilla-newer is the 2.20 I'm working on, is the 'next' b.g.o. I'll probably also post an ugly patch in that bug (depending on how hacky it is going to be).
*** Bug 318730 has been marked as a duplicate of this bug. ***
*** Bug 324830 has been marked as a duplicate of this bug. ***
Server now has initial support for xml-rpc (doesn't work yet.. early stages, etc, etc). This is handled in bug 133765. As XML-RPC is a much better solution than SMTP (can show the bugnr to the user, direct response, no SMTP server that the user has to fill in, etc) I am marking this one as WONTFIX. Suggest everyone adds him/herself to the cc at bug 133765.