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Bug 544563 - crash in Evolution Mail and Calendar: Evolution was loading co...
crash in Evolution Mail and Calendar: Evolution was loading co...
Status: RESOLVED DUPLICATE of bug 541872
Product: evolution
Classification: Applications
Component: BugBuddyBugs
2.22.x (obsolete)
Other All
: High critical
: ---
Assigned To: Evolution Triage Team
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2008-07-24 16:29 UTC by Manuel
Modified: 2008-07-26 16:16 UTC
See Also:
GNOME target: ---
GNOME version: 2.21/2.22



Description Manuel 2008-07-24 16:29:58 UTC
What were you doing when the application crashed?
Evolution was loading corporate address list from OWA(exchange) and reading an RSS. New email notification was displayed. 
I select the exchange account in order to verify if the new email came from this account, 3 times because it open an close,  then the Buddy dialog apear


Distribution: Debian lenny/sid
Gnome Release: 2.22.3 2008-06-30 (Debian)
BugBuddy Version: 2.22.0

System: Linux 2.6.25-2-686 #1 SMP Fri Jul 18 17:46:56 UTC 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10402000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 259706880 vsize: 259706880 resident: 75427840 share: 35078144 rss: 75427840 rss_rlim: 4294967295
CPU usage: start_time: 1216899952 rtime: 10327 utime: 8736 stime: 1591 cutime:6 cstime: 5 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evolution'

(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread 0xb66bb740 (LWP 5144)]
[New Thread 0xad0c5b90 (LWP 30923)]
[New Thread 0xaaeffb90 (LWP 29666)]
[New Thread 0xac8c4b90 (LWP 5601)]
[New Thread 0xad8c6b90 (LWP 5440)]
[New Thread 0xb128bb90 (LWP 5439)]
[New Thread 0xae8c8b90 (LWP 5438)]
[New Thread 0xb2c2eb90 (LWP 5411)]
[New Thread 0xb242db90 (LWP 5410)]
[New Thread 0xb0a8ab90 (LWP 5409)]
[New Thread 0xb342fb90 (LWP 5408)]
[New Thread 0xb4245b90 (LWP 5405)]
[New Thread 0xb3c30b90 (LWP 5182)]
[New Thread 0xb4cf7b90 (LWP 5175)]
(no debugging symbols found)
0xb7fbf424 in __kernel_vsyscall ()


----------- .xsession-errors (213 sec old) ---------------------
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
ALSA lib pcm_dmix.c:996:(snd_pcm_dmix_open) unable to open slave
...Too much output, ignoring rest...
--------------------------------------------------
Comment 1 André Klapper 2008-07-24 23:14:39 UTC
Thanks for taking the time to report this bug.
Unfortunately, the stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash.

Could you please help fixing this by installing some debugging packages [1], start the application as normal, and try to reproduce the crash, if possible?

Once bug-buddy pops up, you can find the stacktrace in the 'Details', now containing way more information. Please copy that stacktrace and paste it as a comment here. Thanks in advance!

[1] Please install debug packages for evolution, evolution-data-server, gtkhtml, gtk, glib, gnome-vfs, pango, libgnome and libgnomeui (as far as those packages are provided by your distribution).

More details can be found here: http://live.gnome.org/GettingTraces
Comment 2 Manuel 2008-07-26 15:32:19 UTC
Distribution: Debian lenny/sid
Gnome Release: 2.22.3 2008-06-30 (Debian)
BugBuddy Version: 2.22.0

System: Linux 2.6.25-2-686 #1 SMP Fri Jul 18 17:46:56 UTC 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10402000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 124465152 vsize: 124465152 resident: 36536320 share: 23502848 rss: 36536320 rss_rlim: 4294967295
CPU usage: start_time: 1217069944 rtime: 248 utime: 212 stime: 36 cutime:0 cstime: 4 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evolution'

[Thread debugging using libthread_db enabled]
[New Thread 0xb6629740 (LWP 6008)]
[New Thread 0xb2bfeb90 (LWP 6104)]
[New Thread 0xb3c03b90 (LWP 6054)]
[New Thread 0xb4c68b90 (LWP 6046)]
0xb7f2e424 in __kernel_vsyscall ()

Thread 2 (Thread 0xb2bfeb90 (LWP 6104))

  • #0 __kernel_vsyscall
  • #1 __lll_lock_wait
    from /lib/i686/cmov/libpthread.so.0
  • #2 _L_lock_95
    from /lib/i686/cmov/libpthread.so.0
  • #3 pthread_mutex_lock
    from /lib/i686/cmov/libpthread.so.0
  • #4 segv_redirect
    at main.c line 528
  • #5 ??
    from /usr/lib/xulrunner-1.9/libxul.so
  • #6 ??
  • #7 ??
  • #8 ??
  • #9 ??
    from /usr/lib/xulrunner-1.9/libxul.so
  • #10 ??
    from /lib/i686/cmov/libc.so.6
  • #11 __pthread_mutex_unlock_usercnt
    from /lib/i686/cmov/libpthread.so.0
  • #12 <signal handler called>
  • #13 exchange_get_folder_info
    at camel-exchange-store.c line 748
  • #14 camel_store_get_folder_info
    at camel-store.c line 794
  • #15 get_folderinfo_exec
    at mail-ops.c line 1066
  • #16 mail_msg_proxy
    at mail-mt.c line 523
  • #17 g_thread_pool_thread_proxy
    at /build/buildd/glib2.0-2.16.3/glib/gthreadpool.c line 265
  • #18 g_thread_create_proxy
    at /build/buildd/glib2.0-2.16.3/glib/gthread.c line 635
  • #19 start_thread
    from /lib/i686/cmov/libpthread.so.0
  • #20 clone
    from /lib/i686/cmov/libc.so.6


----------- .xsession-errors (29 sec old) ---------------------
** (evolution:6008): DEBUG: mailto URL program: evolution
(evolution:6008): GLib-GObject-WARNING **: invalid (NULL) pointer instance
(evolution:6008): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed
RSS Plugin enabled (evolution 2.22, evolution-rss 0.1.0)
feed QUESABESDE.COM - Cámaras digitales y fotografía
e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No se encontró ningún resultado coincidente)
e-data-server-ui-Message: Key file does not have group 'Passwords-Mail'
** (evolution:6008): WARNING **: Unexpected kerberos error -1765328164
(evolution:6008): e-data-server-ui-WARNING **: Unable to find password(s) in keyring (Keyring reports: No se encontró ningún resultado coincidente)
e-data-server-ui-Message: Unable to find password(s) in keyring (Keyring reports: No se encontró ningún resultado coincidente)
e-data-server-ui-Message: Key file does not have group 'Passwords-Exchange'
--------------------------------------------------
Comment 3 Manuel 2008-07-26 15:34:20 UTC
I did post a callback trace.

I feel that RSS is the root cause. Several times it keep looking for news until the end of the session.

Hope this help. Some packages does not has -dbg package associated

Later,
Manuel
Comment 4 André Klapper 2008-07-26 16:16:29 UTC
The stacktrace still misses information for xulrunner-1.9/libxul.so, but I am totally sure that this is a duplicate of bug 541872.

*** This bug has been marked as a duplicate of 541872 ***