GNOME Bugzilla – Bug 518620
Hangs on loading file (Failed to launch configuration server: Failed to execute helper program (Permission denied))
Last modified: 2018-06-29 22:01:25 UTC
Steps to reproduce: 1. Windows XP Pro - Launch gnucash 2. get error 3. Stack trace: Other information: The app does finally load, but if I try to open my file, it crashes for good.
Reassigning to "Windows" component
pulled from trace file: * WARN <qof.engine> [guid_init()] only got 1396 bytes. The identifiers might not be very random. * WARN <gnc.app-util> Could not spawn perl: Failed to execute helper program (Permission denied) * CRIT <gnc.gui> [gnc_configure_reverse_balance()] bad value '(null)'
(In reply to comment #0) > Steps to reproduce: > 1. Windows XP Pro - Launch gnucash > 2. get error What error? > Other information: > The app does finally load Does it take extraordinary long, like several minutes? >but if I try to open my file, it crashes for good. What does crash mean here? All windows disappear and no gnucash-bin.exe running any more? (In reply to comment #2) > pulled from trace file: > > * WARN <qof.engine> [guid_init()] only got 1396 bytes. > The identifiers might not be very random. > * WARN <gnc.app-util> Could not spawn perl: Failed to execute helper program > (Permission denied) I suppose you have installed perl somewhere? Can you execute perl in the command line (Start > Run... > cmd.exe)? > * CRIT <gnc.gui> [gnc_configure_reverse_balance()] bad value '(null)' This is weird. In cmd.exe, could you please report the outputs from cd $PREFIX\bin (insert your installation path here, like C:\Program Files\gnucash) gconftool-2 --get /apps/gnucash/general/register/use_theme_colors gconftool-2 --get /apps/gnucash/general/reversed_accounts gconftool-2 --get-schema-name /apps/gnucash/general/reversed_accounts gconftool-2 --get /schemas/apps/gnucash/general/reversed_accounts Thanks.
ok.. lots here to answer. - there is no error, it just hangs the machine and FINALLY comes back. once the machine is working again, i can select my file but then gnucash locks up. the machine is still running, and i have to end the process to close gnucash. it does take long, like a few minutes. i don't know about perl being installed - unless it installs with gnucash.. i did run the operations as you requested and outputs are below: cd $PREFIX\bin (insert your installation path here, like C:\Program Files\gnucash) gconftool-2 --get /apps/gnucash/general/register/use_theme_colors >false gconftool-2 --get /apps/gnucash/general/reversed_accounts >credit gconftool-2 --get-schema-name /apps/gnucash/general/reversed_accounts >credit gconftool-2 --get /schemas/apps/gnucash/general/reversed_accounts >Type: string List Type: *invalid* Car Type: *invalid* Cdr Type: *invalid* Default Value: credit Owner: gnucash Short Desc: Accounts to reverse the balance Long Desc: This setting allows certain accounts to have their balances reversed in sign from positive to negative, or vice versa. The setting "income_expense" is for users who like to see negative expenses and positive income. The setting of "credit" is for users who want to see balances reflect the debit/credit status of the account. The setting "none" doesn't reverse the sign on any balances.
Still a problem with 2.3.8 version?
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!
GnuCash bug tracking has moved to a new Bugzilla host. This bug has been copied to https://bugs.gnucash.org/show_bug.cgi?id=518620. Please update any external references or bookmarks.