GNOME Bugzilla – Bug 517893
Messages with attachments arriving erroneously Outlook
Last modified: 2011-10-13 07:10:03 UTC
Please describe the problem: All messages with attachment, to be read in Outlook, has renamed its annex to ".dat", that does not occur with other customers of email. Steps to reproduce: 1. 2. 3. Actual results: Expected results: Does this happen every time? Other information:
that sounds like a bug in Outlook, no?
The error appears to be Outlook, but to do this in Thunderbird, for example, is correct.
I'd like to confirm this. I have experienced this, multiple times, with various unrelated people; unrelated except the fact that they were running outlook. It still happens in Evo 2.28. I have an example message or two I could happily provide you. Would you be interested?
Ok, I have pinpointed the problem. This is due to accents, and also to some specific mimetypes. Try sending a file named like this: "foo.odt" Result: no problem Then try sending the same file, but with a name like this: "fooà.odt" Result: its name gets messed up (in this case, it is simply renamed as ".dat"). However, the ".dat" extension happens for mimetypes that are not recognized, it seems. If, instead of an opendocument, I send a png file named "fooà.png", it is instead renamed as ".png". Now, you may think that this is an Outlook bug... but sending those files directly using gmail's web interface works fine (Outlook has no trouble seeing the accents in the attachments filenames), even if it is an opendocument file with accents in its filename. Thus, Evolution sends attachments with accents in a way that strongly displeases Outlook. Sadly, I can't just tell my clients/coworkers to dump Outlook. Hope this helps in troubleshooting the issue.
Hey, I just found out that there's a gconf key that seems to be made exactly because of this bug: /apps/evolution/mail/composer/outlook_filenames
This is maybe a duplicate of bug #524377, actually. The gconf key mentioned in comment #5 is controlled by the setting in the preferences: Composer Preferences > General > Encode file names in an Outlook/GMail way
Thanks for taking the time to report this bug. This particular bug has already been reported into our bug tracking system, but we are happy to tell you that the problem has already been fixed. It should be solved in the next software version. You may want to check for a software upgrade. *** This bug has been marked as a duplicate of bug 524377 ***