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Bug 513762 - (Viljo) No sounds available
(Viljo)
No sounds available
Status: RESOLVED INCOMPLETE
Product: evolution
Classification: Applications
Component: general
2.26.x (obsolete)
Other All
: High critical
: ---
Assigned To: Evolution Shell Maintainers Team
Evolution QA team
Depends on: 571488
Blocks:
 
 
Reported: 2008-02-01 19:56 UTC by viljo.mannerjoki
Modified: 2011-02-02 04:03 UTC
See Also:
GNOME target: ---
GNOME version: 2.25/2.26



Description viljo.mannerjoki 2008-02-01 19:56:21 UTC
Evolutionin viestinsaapumisäänet eivät ole toimineet. Ei piippaus, ei muukaan ääni.

Harmillisempi ongelma on kuitenkin osoitetietojen tallentuminen Evolutionin yhteystietoihin. Eli jokainen sähköpostiyhteystieto tallentuu yhteystietoihin oli asetuksista "Lisää lähettäjä automaattisesti osoitekirjaan, kun viestiin vastataan" -vaihtoehdossa ruksi tai ei. Tämä siis ei toimi. Ruksin laittamisesta tai poisottamisesta ei tapahdu mitään.

On ilmentynyt myös kolmas ongelma, josta en tiedä, että johtuuko se palvelun tarjoajasta, vai Evolutionista. Kyse on postien noutamisesta pop3:sta käyttäen. Sähköpostiviestit tulevat normaalisti webmailiin, josta ne on ohjattu evolutioniin. 29.1. jälkeen viestit ovat hävinneet bittien taivaisiin webmailin ja Evolutionin välillä. Aikaisemmin tätä ongelmaa ei ole ilmennyt.

Koneena on FujitsuSiemensin Amilo Li 1720.


Distribution: Ubuntu 7.10 (gutsy)
Gnome Release: 2.20.1 2007-10-19 (Ubuntu)
BugBuddy Version: 2.18.1
Comment 1 André Klapper 2008-02-01 21:06:34 UTC
Thanks for taking the time to report this bug.
Can you please translate this to english?
Comment 2 viljo.mannerjoki 2008-02-01 21:55:21 UTC
> Can you please translate this to english?

Well, I have three issues.

1) The incoming sounds have never worked with Evolution. I've tried the beeb-sound and the optional sound, but the sounds just doesn't work.

2) The more annoying thing is that the every email address I reply to is saved to my address book. However, there is the option to disable this setting - This button doesn't work. So - the address book is very messy and there is nothing I can do.

3) This thing is less important because I don't know is the problem with Evolution or with the sevice provider I use. Well.. The emails I should have received have been destroyed. The messages comes ok to the webmail wherefrom they shoud come to Evolution by POP3. The messages is destroyed in the transfer. This action have been working ok before last tuesday when three HD was broken down at the server. The service provider has got everything to work but is not sure for me that the message transfer is cause of the HD break down or something else... Service provider started to work on this issue today.

I use FujitsuSiemens Amilo Li 1720.

Here was my original issues.

One thing is still to say. When I wrote the first bugmessage there was only finnish instructions. So this is the reason I wrote finnish at the fist time. There should be a notifaction where the bugmessage is sent and which language is prefered.
Comment 3 André Klapper 2008-02-02 11:02:24 UTC
1) is esd running? do other sounds work? does beep work?
2) that has been fixed for two months, please complain to Ubuntu for not backporting patches instead of GNOME (bug 491062). Ubuntu deliberately holds back bug fixes out of fear that the fix may introduce new bugs. if you want to see this bug fixed in Ubuntu please complain to Ubuntu at https://bugs.launchpad.net instead.
3) i have no idea what "destroyed" mean. please elaborate, or attach a sample message (remove any confidential data before doing so).

4) "There should be a notifaction where the bugmessage is sent and which language
is prefered." Are you running Bug-Buddy 2.18 or 2.20? If it is 2.18, please complain to Ubuntu (explanation see above) or update yourself, because this should be fixed in 2.20: https://bugs.launchpad.net/bugs/116244 .
Comment 4 viljo.mannerjoki 2008-02-02 11:56:52 UTC
1) Yes. Other sounds work just fine. The test beeb works.

2) OK

> 3) i have no idea what "destroyed" mean. please elaborate, or attach a sample
> message (remove any confidential data before doing so).

It seems that Evolution can get the new mail (there comes "geting mail 1/1" or so) but the messages goes lost - the inbox is still empty. I can't locate new messages. This problem have been since last tuesday.


Comment 5 André Klapper 2008-02-02 12:38:59 UTC
that's not "destroyed". that's "not displayed". please see http://www.go-evolution.org/FAQ#I_cannot_see_some_emails.2C_but_they_must_be_there.
Comment 6 viljo.mannerjoki 2008-02-02 14:23:54 UTC
Messages comes now ok. There was an filter mixing things up.

I can live with no sounds so this case is closed to me. Thank you!
Comment 7 André Klapper 2008-02-02 14:56:33 UTC
hmm, no idea about the sound problem, sorry :-)
Comment 8 Matthew Barnes 2008-03-11 00:33:41 UTC
Bumping version to a stable release.
Comment 9 Milan Crha 2008-04-23 12:06:38 UTC
About the sounds, it was rewritten in 2.22.x, and if I recall correctly, it works there fine. It uses gdk_beep and gnome_sound_play functions, and probably the older version didn't call gnome_sound_init so it may not play. It's just a guess. If someone wonders where it is, then it is in mail-folder-cache.c.
Comment 10 Dirk Meijer 2008-11-15 10:20:38 UTC
I noticed that by changing in Ubuntu Intrepid Ibex System/Preferences/Sound the other sounds play fine while using Ubuntu sound profile. 

When changing the mail alert sound file (wav) and thus changing the sound profile to Custom the other sounds were also gone.

Changing back to Ubuntu sound profile restored the other sounds, but still no email alert.

In Evolution the check boxes for email alert is checked and there also I pointed to the .wav file

I am not sure if this is an Intrepid issue or Evolution.
Comment 11 Milan Crha 2008-11-18 11:49:21 UTC
Maybe it writes some error on the console of evolution, when trying to play a sound file. I do not know how to configure a gnome-sound, I'm sorry. Try to run Evolution on console and look for some errors regarding the wav file, maybe the gnome-sound misses some decoder or something.
Comment 12 Matthew Barnes 2008-11-18 16:32:24 UTC
We should probably start looking at migrating from gnome-sound to libcanberra-gtk for generating sound events.
Comment 13 hery@infi-nity.com 2009-08-19 12:54:56 UTC
I experienced 'similar' problem.  Am a recent ubuntu convert and I have been
migrating my email activity into evolution.  One of the problems that I have
with Evolution is the mail notification sound (plugin).

The selected sound wave just doesn't play (whether being tested in the
configuration tab for the plug in or upon receiving new emails).

My RhythmBox music plays fine.  My Totem player video produces sound fine. Auto
preview in Nautilus also works fine.  When I run the actual wav file I selected
in Nautilus, it also works well.  The only thing that I noticed also went kaput
(no sound comes out) is when I test/play the selected sound event Sound
selection app (i.e. gnome-sound-properties).

I did 'sudo /etc/init.d/alsa-utils restart' once and that seemed to fix the
problem as I was getting my sounds back (both in gnome-sound-properties and
Evolution mail notification).  But it worked only once.  Right now, I still
don't have sound.

What could possibly went wrong?  Any clue.

PS: I am using Hardy (Linux version 2.6.24-19-generic) and please tell me if I
am posting on the right forum as I can't really differentiate which gets
reported under ubuntu and which under gnome (at least for now).

PPS: also put same comment on another bug report http://bugzilla.gnome.org/show_bug.cgi?id=576917#c1
Comment 14 richard 2009-10-24 11:51:51 UTC
I can confirm this bug in Debian Testing.

uname -r 2.6.30-2-686
Evolution version 2.26.3

Enabling debugging didn't throw up any errors.

Have the following (maybe) relevant packages installed:

gnome-session-canberra
libcanberra-gtk0
Comment 15 richard 2009-10-24 12:00:26 UTC
I can confirm this bug in Debian Testing.

uname -r 2.6.30-2-686
Evolution version 2.26.3

Enabling debugging didn't throw up any errors.

Have the following (maybe) relevant packages installed:

gnome-session-canberra
libcanberra-gtk0
libcanberra0
gnome-audio

I have noticed that system>preferences>sound>sound theme

Is currently grayed out

If you need more information I will follow this thread for a while.

Regards...
Comment 16 Milan Crha 2009-10-26 10:57:21 UTC
The movement to libcanberra had been done for 2.29.1, within bug #571488, not before. Thus this should be probably fixed by that change.
Comment 17 Akhil Laddha 2010-12-21 04:42:16 UTC
Could you please confirm if this bug is still happening at your end ? Please try in 2.30.3 or 2.32.1 and report back, thanks.
Comment 18 Akhil Laddha 2011-02-02 04:03:39 UTC
Closing this bug report as no further information has been provided. 
Please feel free to reopen the bug if the problem still occurs with a newer
version of Evolution 2.32.1 or later, thanks.