GNOME Bugzilla – Bug 495888
crash in File Browser: I've just connected Moto...
Last modified: 2007-11-13 16:19:43 UTC
Version: 2.18.3 What were you doing when the application crashed? I've just connected Motorola ROKR E1 (with iTunes) to usb port. Some kind of player launched off, but it didn't worked properely - as I clicked on "play" button nothing happened. Then, Bug tracking tool window showed. Distribution: Debian lenny/sid Gnome Release: 2.18.3 2007-07-03 (Debian) BugBuddy Version: 2.18.1 System: Linux 2.6.22-2-686 #1 SMP Fri Aug 31 00:24:01 UTC 2007 i686 X Vendor: The X.Org Foundation X Vendor Release: 10300000 Selinux: No Accessibility: Disabled GTK+ Theme: Clearlooks Icon Theme: gnome Memory status: size: 72544256 vsize: 72544256 resident: 22183936 share: 15122432 rss: 22183936 rss_rlim: 4294967295 CPU usage: start_time: 1194793338 rtime: 116 utime: 108 stime: 8 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100 Backtrace was generated from '/usr/bin/nautilus' (no debugging symbols found) Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1". (no debugging symbols found) [Thread debugging using libthread_db enabled] [New Thread 0xb6e086b0 (LWP 3629)] (no debugging symbols found) 0xffffe410 in __kernel_vsyscall ()
+ Trace 177016
Thread 1 (Thread 0xb6e086b0 (LWP 3629))
----------- .xsession-errors (12 sec old) --------------------- ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** (gnome-cups-icon:3633): WARNING **: Could not start the printer tray icon, because the CUPS server could not be contacted. ** (update-notifier:3637): WARNING **: no cdrom: disk Ostrzeżenie menedżera okien: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x1400021 (Odtwarzacz) Ostrzeżenie menedżera okien: meta_window_activate called by a pager with a 0 timestamp; the pager needs to be fixed. --------------------------------------------------
Thanks for taking the time to report this bug. Unfortunately, the stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash. Could you please help fixing this by installing some debugging packages [1], start the application as normal, and try to reproduce the crash, if possible? Once bug-buddy pops up, you can find the stacktrace in the 'Details', now containing way more information. Please copy that stacktrace and paste it as a comment here. Thanks in advance! [1] Please install debug packages for nautilus, glib2, gtk2, pango, gnome-vfs2, libgnome, and libgnomeui. More details can be found here: http://live.gnome.org/GettingTraces
The stacktrace you have asked for is placed below. In addition, I want to say that this time crash was reproduced in slightly different way: by right-clicking on "iPod-resembling" icon on desktop (representing my mobile phone memory card) and then on properties. As I do this, empty properties window shows and Bug Buddy activates. To be sincere, I'm not sure if the crash was not produced in this way for the first time too. I simply don't remember. It looks like this bug is a duplicate of other bug I've reported (No 495889) or at last it's similar to this. Besides, I don't remember why you have told me on page of that bug that I must update. I'm using lenny repository and I do updates each day. Finally, I have installed all debugging packages you asked for except libgnome. I can't find package libgnome-dbg or something like this in synaptic. Sorry for my poor English. Greetings from Poland. ----------------------------------------------------------------------------- Distribution: Debian lenny/sid Gnome Release: 2.18.3 2007-07-03 (Debian) BugBuddy Version: 2.18.1 System: Linux 2.6.22-2-686 #1 SMP Fri Aug 31 00:24:01 UTC 2007 i686 X Vendor: The X.Org Foundation X Vendor Release: 10300000 Selinux: No Accessibility: Disabled GTK+ Theme: Clearlooks Icon Theme: gnome Memory status: size: 73416704 vsize: 73416704 resident: 22994944 share: 15163392 rss: 22994944 rss_rlim: 4294967295 CPU usage: start_time: 1194964172 rtime: 130 utime: 119 stime: 11 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100 Backtrace was generated from '/usr/bin/nautilus' Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1". [Thread debugging using libthread_db enabled] [New Thread 0xb6df36b0 (LWP 4626)] 0xffffe410 in __kernel_vsyscall ()
+ Trace 177420
Thread 1 (Thread 0xb6df36b0 (LWP 4626))
----------- .xsession-errors (59 sec old) --------------------- ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** (update-notifier:3637): WARNING **: no cdrom: disk Ostrzeżenie menedżera okien: Buggy client sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x2200021 (Odtwarzacz) Ostrzeżenie menedżera okien: meta_window_activate called by a pager with a 0 timestamp; the pager needs to be fixed. --------------------------------------------------
Thanks for taking the time to report this bug. This particular bug has already been reported into our bug tracking system, but we are happy to tell you that the problem has already been fixed. It should be solved in the next software version. You may want to check for a software upgrade. *** This bug has been marked as a duplicate of 355018 ***