GNOME Bugzilla – Bug 494466
crash in Open Folder: opened the properties wi...
Last modified: 2007-11-13 12:13:31 UTC
Version: 2.18.3 What were you doing when the application crashed? opened the properties window of a USB flash drive Distribution: Debian lenny/sid Gnome Release: 2.18.3 2007-07-03 (Debian) BugBuddy Version: 2.18.1 System: Linux 2.6.22-2-amd64 #1 SMP Thu Aug 30 23:43:59 UTC 2007 x86_64 X Vendor: The X.Org Foundation X Vendor Release: 10300000 Selinux: No Accessibility: Disabled GTK+ Theme: Orange-look Icon Theme: gnome Memory status: size: 381255680 vsize: 381255680 resident: 34103296 share: 17203200 rss: 34103296 rss_rlim: 18446744073709551615 CPU usage: start_time: 1194414968 rtime: 452 utime: 320 stime: 132 cutime:4 cstime: 1 timeout: 0 it_real_value: 0 frequency: 100 Backtrace was generated from '/usr/bin/nautilus' (no debugging symbols found) Using host libthread_db library "/lib/libthread_db.so.1". (no debugging symbols found) [Thread debugging using libthread_db enabled] [New Thread 0x2b14285deef0 (LWP 4353)] (no debugging symbols found) 0x00002b1421886c7f in waitpid () from /lib/libpthread.so.0
+ Trace 175953
Thread 1 (Thread 0x2b14285deef0 (LWP 4353))
----------- .xsession-errors --------------------- ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 ** Message: drive = 0 ** Message: volume = 0 /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:43: Clearlooks configuration option "menuitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:44: Clearlooks configuration option "listviewitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. --------------------------------------------------
Thanks for taking the time to report this bug. Unfortunately, the stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash. Could you please help fixing this by installing some debugging packages [1], start the application as normal, and try to reproduce the crash, if possible? Once bug-buddy pops up, you can find the stacktrace in the 'Details', now containing way more information. Please copy that stacktrace and paste it as a comment here. Thanks in advance! [1] Please install debug packages for nautilus, glib2, gtk2, pango, gnome-vfs2, libgnome, and libgnomeui. More details can be found here: http://live.gnome.org/GettingTraces
I think I got all the debug packages you named. This bug is completely reproducible on my system, over and over again. The flash drive was a gift and is a GeekSquad 2 GB drive that's formatted with 2 partitions (maybe more hidden?). One is the data partition (which is what I'm getting Properties on) and the other is a fake CD-ROM drive that tries to auto-run install garbage software in Windows. This is the new trace: Distribution: Debian lenny/sid Gnome Release: 2.18.3 2007-07-03 (Debian) BugBuddy Version: 2.18.1 System: Linux 2.6.22-2-amd64 #1 SMP Thu Aug 30 23:43:59 UTC 2007 x86_64 X Vendor: The X.Org Foundation X Vendor Release: 10300000 Selinux: No Accessibility: Disabled GTK+ Theme: Orange-look Icon Theme: gnome Memory status: size: 382046208 vsize: 382046208 resident: 32985088 share: 16240640 rss: 32985088 rss_rlim: 18446744073709551615 CPU usage: start_time: 1194662292 rtime: 66 utime: 58 stime: 8 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100 Backtrace was generated from '/usr/bin/nautilus' Using host libthread_db library "/lib/libthread_db.so.1". [Thread debugging using libthread_db enabled] [New Thread 0x2ac2d2ab7ef0 (LWP 11986)] 0x00002ac2cbd5fc7f in waitpid () from /lib/libpthread.so.0
+ Trace 176708
Thread 1 (Thread 0x2ac2d2ab7ef0 (LWP 11986))
----------- .xsession-errors --------------------- /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:43: Clearlooks configuration option "menuitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:44: Clearlooks configuration option "listviewitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:43: Clearlooks configuration option "menuitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:44: Clearlooks configuration option "listviewitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. ** Message: drive = 0 ** Message: volume = 0 /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:43: Clearlooks configuration option "menuitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:44: Clearlooks configuration option "listviewitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:43: Clearlooks configuration option "menuitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:44: Clearlooks configuration option "listviewitemstyle" is not supported and will be ignored. /home/kylector/.themes/Orange-look/gtk-2.0/gtkrc:45: Clearlooks configuration option "progressbarstyle" is not supported and will be ignored. --------------------------------------------------
A bit of additional information: In Windows, I downloaded an uninstaller for the memory stick's bundled software. I ran it and it completely erased the memory stick and reformatted to a single "normal" partition--no more garbageware. When I plug it in while in Debian and right-click -> Properties on the drive, it still crashes exactly as before. The window appears to come up ok but a split second later the crash reporter displays.
Thanks for taking the time to report this bug. This particular bug has already been reported into our bug tracking system, but we are happy to tell you that the problem has already been fixed. It should be solved in the next software version. You may want to check for a software upgrade. *** This bug has been marked as a duplicate of 355018 ***