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Bug 489788 - crash in Evolution: composing an email. Clic...
crash in Evolution: composing an email. Clic...
Status: RESOLVED FIXED
Product: Evolution Exchange
Classification: Deprecated
Component: Connector
2.10.x
Other All
: High critical
: ---
Assigned To: Connector Maintainer
Ximian Connector QA
: 416817 490136 493769 501726 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2007-10-24 12:50 UTC by mark
Modified: 2008-03-10 14:17 UTC
See Also:
GNOME target: ---
GNOME version: 2.17/2.18



Description mark 2007-10-24 12:50:54 UTC
What were you doing when the application crashed?
composing an email. Clicked on the To: button to get the list of addresses in my address book.

I still see some missing symbol table information in the bug report. If someone could tell me what other debuging packages I should add to my Derbian Lenny system, I will be happy to do that so these messages are more helpful. Thanks!

Mark


Distribution: Debian lenny/sid
Gnome Release: 2.18.3 2007-07-03 (Debian)
BugBuddy Version: 2.18.1

System: Linux 2.6.16-2-686 #1 Fri Aug 18 19:01:49 UTC 2006 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10300000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 68235264 vsize: 68235264 resident: 18264064 share: 10227712 rss: 18264064 rss_rlim: 4294967295
CPU usage: start_time: 1193229713 rtime: 360 utime: 313 stime: 47 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/lib/bug-buddy/evolution-exchange-storage'

Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 0xa66d66b0 (LWP 5093)]
[New Thread 0xa5dd3b90 (LWP 5592)]
[New Thread 0xa6631b90 (LWP 5095)]
0xffffe410 in __kernel_vsyscall ()

Thread 2 (Thread 0xa5dd3b90 (LWP 5592))

  • #0 __kernel_vsyscall
  • #1 waitpid
    from /lib/i686/cmov/libpthread.so.0
  • #2 libgnomeui_segv_handle
    at gnome-ui-init.c line 872
  • #3 <signal handler called>
  • #4 fread
    from /lib/i686/cmov/libc.so.6
  • #5 read_string
    at e-book-backend-summary.c line 318
  • #6 e_book_backend_summary_load
    at e-book-backend-summary.c line 405
  • #7 e_book_backend_exchange_authenticate_user
    at e-book-backend-exchange.c line 628
  • #8 e_book_backend_authenticate_user
    at e-book-backend.c line 378
  • #9 impl_GNOME_Evolution_Addressbook_Book_authenticateUser
    at e-data-book.c line 92
  • #10 _ORBIT_skel_small_GNOME_Evolution_Addressbook_Book_authenticateUser
    at Evolution-DataServer-Addressbook-common.c line 60
  • #11 ??
    from /usr/lib/libORBit-2.so.0
  • #12 ??
  • #13 ??


----------- .xsession-errors (252 sec old) ---------------------
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
** Message: drive = 0
** Message: volume = 0
Window manager warning: Invalid WM_TRANSIENT_FOR window 0x4c specified for 0x1000296 ().
evolution-shell-Message: Killing old version of evolution-data-server...
(evolution:5058): evolution-mail-WARNING **: Can't get contacts: EBookStatus returned 20
(evolution:5058): evolution-mail-WARNING **: Can't get contacts: EBookStatus returned 20
(evolution:5058): evolution-mail-WARNING **: Can't get contacts: EBookStatus returned 20
(evolution:5058): evolution-mail-WARNING **: Can't get contacts: EBookStatus returned 20
--------------------------------------------------
Comment 1 Akhil Laddha 2007-10-26 07:52:28 UTC
Exchange storage traces from bug 490136

Backtrace was generated from '/usr/lib/bug-buddy/evolution-exchange-storage'

Using host libthread_db library "/lib/i686/cmov/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 0xa66b36b0 (LWP 5095)]
[New Thread 0xa5591b90 (LWP 5811)]
[New Thread 0xa65b1b90 (LWP 5810)]
[New Thread 0xa660eb90 (LWP 5097)]
0xffffe410 in __kernel_vsyscall ()

Thread 3 (Thread 0xa65b1b90 (LWP 5810))

  • #0 __kernel_vsyscall
  • #1 waitpid
    from /lib/i686/cmov/libpthread.so.0
  • #2 libgnomeui_segv_handle
    at gnome-ui-init.c line 872
  • #3 <signal handler called>
  • #4 fread
    from /lib/i686/cmov/libc.so.6
  • #5 e_book_backend_summary_load
    at e-book-backend-summary.c line 337
  • #6 e_book_backend_exchange_authenticate_user
    at e-book-backend-exchange.c line 628
  • #7 e_book_backend_authenticate_user
    at e-book-backend.c line 378
  • #8 impl_GNOME_Evolution_Addressbook_Book_authenticateUser
    at e-data-book.c line 92
  • #9 _ORBIT_skel_small_GNOME_Evolution_Addressbook_Book_authenticateUser
    at Evolution-DataServer-Addressbook-common.c line 60
  • #10 ??
    from /usr/lib/libORBit-2.so.0
  • #11 ??
  • #12 ??

Comment 2 Akhil Laddha 2007-10-26 07:52:44 UTC
*** Bug 490136 has been marked as a duplicate of this bug. ***
Comment 3 mark 2007-10-26 13:22:28 UTC
First, Evolution crashes at least 2-5 times per day since I started using the evolution-exchange connector. BubBuddy usually catches most of these crashes, but  up to this point, there have not been enough debugging symbols to make sense of the bug report. Which leads me to my second thought.

Second, I noticed there are still some missing symbol tables information in the bug report. If someone can point me to the correct Debian package for Lenny, then I will install it and be able to send a more complete bug report in the future. You won't have to wait very long! :-( 

I have read the gnome pages regarding debugging symbols and what to install, and I covered all those bases. So, if there is something missing that will help debug this problem, please let me know.

Thanks!

Mark
Comment 4 Matthew Barnes 2007-10-29 04:33:35 UTC
I think installing libc6-dbg would be the most helpful.
Comment 5 mark 2007-10-29 19:29:48 UTC
Matthew,

Thanks - I have done that and will wait with bated breathe for the next crash report! ;-)

Mark

Comment 6 palfrey 2007-11-05 18:11:55 UTC
*** Bug 493769 has been marked as a duplicate of this bug. ***
Comment 7 Tobias Mueller 2007-12-06 01:44:21 UTC
(In reply to comment #4)
> I think installing libc6-dbg would be the most helpful.
> 
Matthew: bug 501726 now has debug symbols.

Confirming due to the good traces.
Comment 8 Tobias Mueller 2007-12-06 01:44:28 UTC
*** Bug 501726 has been marked as a duplicate of this bug. ***
Comment 9 Tobias Mueller 2007-12-06 01:44:48 UTC
*** Bug 416817 has been marked as a duplicate of this bug. ***
Comment 10 Srinivasa Ragavan 2008-01-22 14:33:07 UTC
I remember I fixed things around this in 2.12. Any bugs on 2.12 ? 
Comment 11 Matthew Barnes 2008-01-22 20:44:47 UTC
Setting this to NEEDINFO per comment #10.
Comment 12 Milan Crha 2008-03-10 12:37:23 UTC
srag is talking about bug #332979 probably
Comment 13 Tobias Mueller 2008-03-10 14:17:34 UTC
All the dups are on 2.10 so far. Closing as per comment #10.