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Bug 430500 - Evolution crash while using another program
Evolution crash while using another program
Status: RESOLVED DUPLICATE of bug 352284
Product: evolution
Classification: Applications
Component: Mailer
2.6.x (obsolete)
Other other
: High critical
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2007-04-17 00:58 UTC by arringvo
Modified: 2007-05-15 15:42 UTC
See Also:
GNOME target: ---
GNOME version: 2.17/2.18



Description arringvo 2007-04-17 00:58:15 UTC
Distribution: Debian lenny/sid
Package: Evolution
Severity: critical
Version: GNOME2.18.0 2.6.x
Gnome-Distributor: Debian
Synopsis: Evolution crash while using another program
Bugzilla-Product: Evolution
Bugzilla-Component: Mailer
Bugzilla-Version: 2.6.x
BugBuddy-GnomeVersion: 2.0 (2.18.1)
Description:
Description of the crash:
Evolution was running and giving error message: error fetching mail. I
closed all error dialogs and started a new send/recieve job. Waiting for
this I meanwhile started Stellarium and while using it Stellarium
crashed together with Evolution.

Steps to reproduce the crash:
1. 
2. 
3. 

Expected Results:
Normal program operation

How often does this happen?
First time for me

Additional Information:

Installed programs:

> evolution - groupware suite with mail client and organizer
> evolution-common - architecture independent files for Evolution
> evolution-data-server - evolution database backend server
> evolution-data-server-common - architecture independent files for Evolution Data Server
> evolution-data-server-dbg - evolution database backend server with debugging symbols
> evolution-data-server-dev - Development files for evolution-data-server (meta package)
> evolution-dbg - debugging symbols for Evolution
> evolution-dev - development library files for Evolution
> evolution-exchange - Exchange plugin for the Evolution groupware suite
> evolution-jescs - Evolution Connector for Sun Java Enterprise System Calendar Server (SJESCS)
> evolution-plugins - standard plugins for Evolution
> evolution-plugins-experimental - experimental plugins for Evolution
> evolution-webcal - webcal: URL handler for GNOME and Evolution

Debugging Information:

Backtrace was generated from '/usr/bin/evolution'

Using host libthread_db library "/lib/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread -1232652608 (LWP 7794)]
[New Thread -1292043376 (LWP 16126)]
[New Thread -1283654768 (LWP 16125)]
[New Thread -1266738288 (LWP 16124)]
[New Thread -1275130992 (LWP 7858)]
[New Thread -1255597168 (LWP 7854)]
[New Thread -1265034352 (LWP 7818)]
[New Thread -1247171696 (LWP 7816)]
[New Thread -1238783088 (LWP 7813)]
0xb6c39b99 in poll () from /lib/libc.so.6





------- Bug created by bug-buddy at 2007-04-17 00:58 -------


Bugreport had an attachment. This cannot be imported to Bugzilla.
Contact bugmaster@gnome.org if you are willing to write a patch for this.

Comment 1 Akhil Laddha 2007-05-04 05:13:53 UTC
Thanks for the bug report. Unfortunately, that stack trace is not very useful
in determining the cause of the crash. Could you please install some debugging
packages [1] and reproduce the crash, if possible?

Once bug-buddy pops up, you can find the stacktrace in the "details", now
containing way more information. Please copy that stacktrace and paste it as a
comment here.  Thanks!


[1] debugging packages for evolution, evolution-data-server and gtkhtml,
    plus debugging packages for some basic GNOME libs. More details can
    be found here:
    http://live.gnome.org/GettingTraces/DistroSpecificInstructions
Comment 2 arringvo 2007-05-09 17:15:19 UTC
Hi Akhil,
I had installed the depandancies:
-evolution-data-server-dbg - evolution database backend server with
debugging symbols
-evolution-data-server-dev - Development files for evolution-data-server
(meta package)
-evolution-dbg - debugging symbols for Evolution
-evolution-dev - development library files for Evolution
-dev pkgs for libc, libglib, liborbit.
NOT installed:
-libx11
-libgtk
-libthread

I have been strugling to get good stacktraces, in evolutions case I
performed # apt-get build-dep evolution, but this was obviously not
enough. I have read all the different pages on getting good bug reports
and followed the instructions to my best ability. Could you please tell
me if it's the three missing dep's that makes this particular bug trace
useless? Thanks ar
Comment 3 Akhil Laddha 2007-05-10 05:19:38 UTC
Debug info packages of evolution,evolution-data-server are fine :-)

Try this to get good stack traces !

If you can reproduce it while running
Evolution under gdb (see
http://live.gnome.org/GettingTraces/Details#gdb-not-yet-running for details
about how to do this), that might help getting a better trace if you've already
got debug packages installed.
Comment 4 arringvo 2007-05-15 15:42:59 UTC

*** This bug has been marked as a duplicate of 352284 ***