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Bug 430363 - crash in Evolution: Viewing multiple picture...
crash in Evolution: Viewing multiple picture...
Status: RESOLVED DUPLICATE of bug 273386
Product: evolution
Classification: Applications
Component: general
2.8.x (obsolete)
Other All
: High critical
: ---
Assigned To: Evolution Shell Maintainers Team
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2007-04-16 16:25 UTC by John Cater
Modified: 2007-04-16 20:16 UTC
See Also:
GNOME target: ---
GNOME version: 2.15/2.16

Attachments
Stack trace from crash with evolution-exchange-dbgsym symbols (10.67 KB, text/plain)
2007-04-16 19:55 UTC, John Cater 		Details

Description John Cater 2007-04-16 16:25:58 UTC 
What were you doing when the application crashed?
Viewing multiple pictures attached to an email.

The email uses my company's Exchange server.


Distribution: Ubuntu 6.10 (edgy)
Gnome Release: 2.16.1 2006-10-02 (Ubuntu)
BugBuddy Version: 2.16.0

Memory status: size: 321159168 vsize: 321159168 resident: 54894592 share: 20402176 rss: 54894592 rss_rlim: -1
CPU usage: start_time: 1176729722 rtime: 2031 utime: 1958 stime: 73 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evolution-2.8'

(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread 47953787014512 (LWP 10788)]
[New Thread 1132489040 (LWP 10812)]
[New Thread 1124096336 (LWP 10811)]
[New Thread 1115703632 (LWP 10807)]
[New Thread 1107310928 (LWP 10806)]
[New Thread 1098918224 (LWP 10801)]
[New Thread 1090525520 (LWP 10800)]
[New Thread 1082132816 (LWP 10798)]
(no debugging symbols found)
0x00002b9d1824e5cf in waitpid () from /lib/libc.so.6

+ Trace 128269

Thread 8 (Thread 1082132816 (LWP 10798))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6
  • #5 ??

Thread 7 (Thread 1090525520 (LWP 10800))

  • #0 select
    from /lib/libc.so.6
  • #1 camel_read
    from /usr/lib64/libcamel-1.2.so.8
  • #2 camel_stub_marshal_flush
    from /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so
  • #3 camel_stub_marshal_flush
    from /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so
  • #4 camel_stub_marshal_flush
    from /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so
  • #5 camel_stub_marshal_decode_uint32
    from /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so
  • #6 camel_stub_send
    from /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so
  • #7 start_thread
    from /lib/libpthread.so.0
  • #8 clone
    from /lib/libc.so.6
  • #9 ??

Thread 6 (Thread 1098918224 (LWP 10801))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6
  • #5 ??

Thread 5 (Thread 1107310928 (LWP 10806))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 em_sync_stream_get_type
    from /usr/lib/evolution/2.8/components/libevolution-mail.so
  • #3 em_sync_stream_get_type
    from /usr/lib/evolution/2.8/components/libevolution-mail.so
  • #4 em_format_html_new
    from /usr/lib/evolution/2.8/components/libevolution-mail.so
  • #5 mail_enable_stop
    from /usr/lib/evolution/2.8/components/libevolution-mail.so
  • #6 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #7 start_thread
    from /lib/libpthread.so.0
  • #8 clone
    from /lib/libc.so.6
  • #9 ??

Thread 4 (Thread 1115703632 (LWP 10807))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6
  • #5 ??

Thread 3 (Thread 1124096336 (LWP 10811))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6
  • #5 ??

Thread 2 (Thread 1132489040 (LWP 10812))

  • #0 select
    from /lib/libc.so.6
  • #1 e_msgport_wait
    from /usr/lib64/libedataserver-1.2.so.7
  • #2 e_msgport_reply
    from /usr/lib64/libedataserver-1.2.so.7
  • #3 start_thread
    from /lib/libpthread.so.0
  • #4 clone
    from /lib/libc.so.6
  • #5 ?? 






Comment 1


palfrey





          2007-04-16 18:36:19 UTC
        



Thanks for taking the time to report this bug.
Unfortunately, that stack trace is missing some elements that will help a lot
to solve the problem, so it will be hard for the developers to fix that crash.
Can you get us a stack trace with debugging symbols? Please see
http://live.gnome.org/GettingTraces for more information on how to do so.
Thanks in advance!






Comment 2


John Cater





          2007-04-16 19:16:41 UTC
        



I installed evolution-dbg and evolution-data-server-dbg, and reproduced the crash.

Let me know if I should install other debug packages.

Here's the trace:

Distribution: Ubuntu 6.10 (edgy)
Gnome Release: 2.16.1 2006-10-02 (Ubuntu)
BugBuddy Version: 2.16.0

Memory status: size: 306905088 vsize: 306905088 resident: 40640512 share: 20148224 rss: 40640512 rss_rlim: -1
CPU usage: start_time: 1176751092 rtime: 1224 utime: 1192 stime: 32 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evolution-2.8'

Using host libthread_db library "/lib/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 47529998908784 (LWP 23971)]
[New Thread 1132489040 (LWP 23995)]
[New Thread 1124096336 (LWP 23993)]
[New Thread 1115703632 (LWP 23989)]
[New Thread 1107310928 (LWP 23987)]
[New Thread 1098918224 (LWP 23986)]
[New Thread 1090525520 (LWP 23985)]
[New Thread 1082132816 (LWP 23983)]
0x00002b3a6c6795cf in waitpid () from /lib/libc.so.6




+
Trace
    128305






Thread 8
          (Thread 1082132816 (LWP 23983))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
e_msgport_wait

    
                at e-msgport.c
                  line
                  643

    

    • 

  • 
#2
sync_op

    
                at em-sync-stream.c
                  line
                  229

    

    • 

  • 
#3
stream_flush

    
                at em-sync-stream.c
                  line
                  303

    

    • 

  • 
#4
efh_format_do

    
                at em-format-html.c
                  line
                  1230

    

    • 

  • 
#5
mail_msg_received

    
                at mail-mt.c
                  line
                  570

    

    • 

  • 
#6
thread_dispatch

    
                at e-msgport.c
                  line
                  987

    

    • 

  • 
#7
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#8
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#9
??

    • 



Thread 7
          (Thread 1090525520 (LWP 23985))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
camel_read

    
                at camel-file-utils.c
                  line
                  466

    

    • 

  • 
#2
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#3
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#4
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#5
camel_stub_marshal_decode_uint32

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#6
camel_stub_send

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#7
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#8
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#9
??

    • 



Thread 6
          (Thread 1098918224 (LWP 23986))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
camel_read

    
                at camel-file-utils.c
                  line
                  466

    

    • 

  • 
#2
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#3
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#4
camel_stub_marshal_flush

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#5
camel_stub_marshal_decode_uint32

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#6
camel_stub_marshal_new

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#7
camel_stub_send

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#8
camel_exchange_folder_construct

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#9
camel_exchange_store_connected

    
                from
                /usr/lib/evolution-data-server-1.2/camel-providers-8/libcamelexchange.so

    

    • 

  • 
#10
camel_store_get_folder

    
                at camel-store.c
                  line
                  260

    

    • 

  • 
#11
mail_tool_uri_to_folder

    
                at mail-tools.c
                  line
                  333

    

    • 

  • 
#12
refresh_folders_get

    
                at mail-send-recv.c
                  line
                  749

    

    • 

  • 
#13
mail_msg_received

    
                at mail-mt.c
                  line
                  570

    

    • 

  • 
#14
thread_dispatch

    
                at e-msgport.c
                  line
                  987

    

    • 

  • 
#15
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#16
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#17
??

    • 



Thread 5
          (Thread 1107310928 (LWP 23987))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
e_msgport_wait

    
                at e-msgport.c
                  line
                  643

    

    • 

  • 
#2
thread_dispatch

    
                at e-msgport.c
                  line
                  1035

    

    • 

  • 
#3
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#4
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#5
??

    • 



Thread 4
          (Thread 1115703632 (LWP 23989))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
e_msgport_wait

    
                at e-msgport.c
                  line
                  643

    

    • 

  • 
#2
thread_dispatch

    
                at e-msgport.c
                  line
                  1035

    

    • 

  • 
#3
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#4
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#5
??

    • 



Thread 3
          (Thread 1124096336 (LWP 23993))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
e_msgport_wait

    
                at e-msgport.c
                  line
                  643

    

    • 

  • 
#2
thread_dispatch

    
                at e-msgport.c
                  line
                  1035

    

    • 

  • 
#3
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#4
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#5
??

    • 



Thread 2
          (Thread 1132489040 (LWP 23995))


    

  • 
#0
select

    
                from
                /lib/libc.so.6

    

    • 

  • 
#1
e_msgport_wait

    
                at e-msgport.c
                  line
                  643

    

    • 

  • 
#2
thread_dispatch

    
                at e-msgport.c
                  line
                  1035

    

    • 

  • 
#3
start_thread

    
                from
                /lib/libpthread.so.0

    

    • 

  • 
#4
clone

    
                from
                /lib/libc.so.6

    

    • 

  • 
#5
??

    • 













Comment 3


palfrey





          2007-04-16 19:43:31 UTC
        



That's a better trace, but still needs a bit of improvement. Can you install evolution-exchange-dbgsym and then try running Evolution under gdb (see http://live.gnome.org/GettingTraces/Details#gdb-not-yet-running for how to do this). Thanks for your time!






Comment 4


John Cater





          2007-04-16 19:55:13 UTC
        



Created attachment 86450 [details]
Stack trace from crash with evolution-exchange-dbgsym symbols

Here's the stack trace after installing evolution-exchange-dbgsym.  I figured out how to install it from https://bugs.launchpad.net/ubuntu/+source/evolution-exchange/+bug/63715
You may want to add that to future debug instructions.






Comment 5


palfrey





          2007-04-16 20:16:40 UTC
        



Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.


*** This bug has been marked as a duplicate of 273386 ***