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Bug 393702 - Please visit http://live.gnome.org/GettingTraces for more information!
Please visit http://live.gnome.org/GettingTraces for more information!
Status: RESOLVED FIXED
Product: bugzilla.gnome.org
Classification: Infrastructure
Component: [obsolete] bug-buddy parsing
unspecified
Other Linux
: Normal normal
: ---
Assigned To: Bugzilla Maintainers
Bugzilla Maintainers
Please check http://live.gnome.org/Ge...
Depends on:
Blocks:
 
 
Reported: 2007-01-06 22:54 UTC by André Klapper
Modified: 2009-03-02 00:37 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Trace from BugBuddy re Gnome Sudoku problem (2.81 KB, text/plain)
2008-10-05 18:59 UTC, Phil Kuhn
Details

Description André Klapper 2007-01-06 22:54:25 UTC
Dear bug reporter,
unfortunately, the stack trace of your report is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash.
Can you get us a stack trace with debugging symbols? Please see http://live.gnome.org/GettingTraces for more information on how to do so.
Thanks in advance!
Comment 1 fibonacci.prower 2007-01-27 00:06:45 UTC
I have followed the instructions step by step, eog-dbgsym is reported as installed by dpkg, but I keep getting here whenever I try to send a crash report of EOG.
Comment 2 J. Ockert 2007-02-06 16:14:39 UTC
Control Center crashed while selecting a different mouse icon.  This SUSE install is hours fresh with little personalization and only default package install.  In the background I had the Software Install program open and had only selected a couple of programs for install (adobe reader), but had not installed yet.  Bug details are:

--------------
Memory status: size: 91119616 vsize: 0 resident: 91119616 share: 0 rss: 4714496 rss_rlim: 0
CPU usage: start_time: 1170753227 rtime: 0 utime: 299 stime: 0 cutime:290 cstime: 0 timeout: 9 it_real_value: 0 frequency: 0

Backtrace was generated from '/usr/bin/nm-applet'

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Using host libthread_db library "/lib/libthread_db.so.1".
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[Thread debugging using libthread_db enabled]
[New Thread -1226500416 (LWP 4099)]
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0xb7f92410 in ?? ()

Thread 1 (Thread -1226500416 (LWP 4099))

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Comment 3 Bryce Nesbitt 2007-09-07 03:41:05 UTC
Lame.
Bug buddy sent me here, but clearly bug report has nothing do to with me:
---------------------------------------------------------------------
A bug report detailing your software crash has been sent to GNOME. This information will allow the developers to understand the cause of the crash and prepare a solution for it.

You may be contacted by a GNOME developer if more details are required about the crash.

You can view your bug report and follow its progress with this URL:
http://bugzilla.gnome.org/show_bug.cgi?id=393702
---------------------------------------------------------------------
Open SUSE 10.2
Comment 4 André Klapper 2007-12-09 12:10:48 UTC
Bryce, it's not lame - if you would just read comment #0 here you would know what to do to get better support and to not get redirected to this report telling you to provide a better stacktrace.
Comment 5 gpvos+gbb 2008-03-28 06:42:27 UTC
The interesting thing is that I *did* enable all things for a stack trace (I'm on Gentoo, so that means setting the "splitdebug" feature and the -ggdb option), and I'm still getting traces without symbols. Already reported it to them (see http://bugs.gentoo.org/show_bug.cgi?id=213389), but over there no-one knows yet why this happens. Now with another crash I got redirected here. Ideas, anyone?
Comment 6 sthoenna 2008-04-18 05:31:03 UTC
I'm being directed here for a gnome-sudoku bug that *does* include python stack trace:

Distribution: Ubuntu 8.04 (hardy)
Gnome Release: 2.22.1 2008-04-15 (Ubuntu)
BugBuddy Version: 2.22.0

System: Linux 2.6.24-16-generic #1 SMP Thu Apr 10 13:23:42 UTC 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10400090
Selinux: No
Accessibility: Disabled
GTK+ Theme: Mist
Icon Theme: Mist

Memory status: size: 0 vsize: 0 resident: 0 share: 0 rss: 0 rss_rlim: 0
CPU usage: start_time: 0 rtime: 0 utime: 0 stime: 0 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 0



----------- .xsession-errors ---------------------
    if self.select_game():
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 64 in _
    ret = fun(ui,*args,**kwargs)
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 214 in select_game
    choice = game_selector.NewOrSavedGameSelector().run_swallowed_dialog(self.swallower)
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 191 in run_swallowed_dialog
    self.setup_dialog()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 76 in setup_dialog
    self.make_saved_game_model()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 151 in make_saved_game_model
    sudoku.sudoku_grid_from_string(g['game'].split('\n')[1].replace(' ','')).grid,
  • File "/var/lib/python-support/python2.5/gnome_sudoku/sudoku.py", line 232 in sudoku_grid_from_string
    assert(len(s)<=GROUP_SIZE**2) AssertionError -------------------------------------------------- Traceback (most recent call last):
  • File "/usr/games/gnome-sudoku", line 58 in <module>
    start_game()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/gnome_sudoku.py", line 21 in start_game
    main.start_game()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 1039 in start_game
    u = UI()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 200 in __init__
    if self.select_game():
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 64 in _
    ret = fun(ui,*args,**kwargs)
  • File "/var/lib/python-support/python2.5/gnome_sudoku/main.py", line 214 in select_game
    choice = game_selector.NewOrSavedGameSelector().run_swallowed_dialog(self.swallower)
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 191 in run_swallowed_dialog
    self.setup_dialog()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 76 in setup_dialog
    self.make_saved_game_model()
  • File "/var/lib/python-support/python2.5/gnome_sudoku/game_selector.py", line 151 in make_saved_game_model
    sudoku.sudoku_grid_from_string(g['game'].split('\n')[1].replace(' ','')).grid,
  • File "/var/lib/python-support/python2.5/gnome_sudoku/sudoku.py", line 232 in sudoku_grid_from_string
    assert(len(s)<=GROUP_SIZE**2) AssertionError

I see there's already an open report for my sudoku problem, but there's obviously another problem with Bug Buddy not noticing the python stack trace.
Comment 7 Kaybol 2008-06-11 10:10:30 UTC
The problem is in the saved games. Somehow instead of writing 0 sometimes it stores a None as a field value. This makes the size of the puzzle greater than 9**2 which results in the AssertionError in sudoku_grid_from_string. I'm not sure which function is causing these None values (but I'd guess it's function that's supposed to return a 0 in certain cases but exits without returning a value). Maybe it happens when clearing a tracker, seems to be when I get this.
Comment 8 DrC 2008-07-24 19:01:00 UTC
I got it without using anything other than notes.  I ended up in a dead end (obviously I had made a logical mistake somewhere) and gave up.  When I returned I got the crash message with a 'none' in the array.

Chris
Comment 9 Phil Kuhn 2008-10-05 18:59:33 UTC
Created attachment 119977 [details]
Trace from BugBuddy re Gnome Sudoku problem
Comment 10 André Klapper 2008-10-05 20:56:49 UTC
Phil Kuhn: What's the context? Why do you attach it here? Your trace is bug 537089.
Comment 11 Phil Kuhn 2008-10-05 21:45:44 UTC
(In reply to comment #10)
> Phil Kuhn: What's the context? Why do you attach it here? Your trace is bug
> 537089.
> 

Sorry, I'm a noob to bug reporting.  Until your reply, the only bug number I remember seeing is the one to which I attached the listing.
Comment 12 T Bertram 2009-02-28 17:13:52 UTC
How do I get Sudoku to run again? After the crash, I get a Bug Report screen every time I try to run it. I submit the report, and get an email that the stack trace is missing, but Bug Buddy is supposedly sending a trace (similar to that in comment 6).

I've tried uninstalling and reinstalling the gnome games package.
Comment 13 André Klapper 2009-02-28 18:02:09 UTC
(In reply to comment #12)
> How do I get Sudoku to run again? After the crash, I get a Bug Report screen
> every time I try to run it. I submit the report, and get an email that the
> stack trace is missing, but Bug Buddy is supposedly sending a trace (similar to
> that in comment 6).
> 
> I've tried uninstalling and reinstalling the gnome games package.

This is not a help forum.
This page says "Please check http://live.gnome.org/GettingTraces instead."
Comment 14 T Bertram 2009-02-28 18:29:44 UTC
Well, I take it then that the bug is in Bug Buddy itself. It is sending me to this page after sending the stack trace, which is then sent back to me with the message that it needs the stack trace, which is attached to the message coming back, and you say to visit "Getting Traces" instead...

Comment 15 André Klapper 2009-02-28 18:49:13 UTC
It's not a bug.
Bug-buddy does not even send the stacktrace because the stacktrace is useless, instead it "fakes" the answer because we cannot easily display a message in bug-buddy telling you to install debug packages to provide a useful stacktrace.

Once the stacktrace is useful it will be sent and receive a "real" bug number.
Comment 16 sthoenna 2009-03-01 06:16:34 UTC
With all due respect, Andre, I think you are completely wrong.  For failed assertion in a python program, a python backtrace is provided.  A gdb backtrace of python, glib, gtk, etc. is going to be completely useless.  Not recognizing this is a bug in Bug Buddy.
Comment 17 André Klapper 2009-03-01 18:14:50 UTC
Oh, sudoku is in python? OK...
"gnome-sudoku -v" starts the debug mode.
Comment 18 Kaybol 2009-03-02 00:37:20 UTC
Unsubscribing since I don't see any "real" activity on this bug report. Might submit a patch myself if I run into this bug again.