GNOME Bugzilla – Bug 373965
Broken Stacktraces -- Need for a better Stacktrace
Last modified: 2008-11-15 20:15:08 UTC
Thanks for the bug report. However, unfortunately, the stacktrace gathered by bug-buddy is not useful in determining the cause of the crash. This is not your fault. Your bug report has been moved here for that reason. Please note, that this is not your actual report, but a collective, informative one only. In order to understand and fix the issue, we'd like you to help us (see below) and get us a report that helps identifying the cause. Could you please install some debugging packages [1] and then reproduce the crash, if possible? The resulting stacktrace (see bug-buddy details) will help us to identify and fix the issue. After installing the debugging packages, simply try to reproduce the issue. In case of a crash, bug-buddy pops up again. You can find the stacktrace in the "details", now containing way more information. Please report that new crash again using bug-buddy, after adding a short description what you did when the crash occured. Thanks! The new report will open a new bug in bugzilla and not lead here anymore. Please do not add comments to this bug, unless you seriously believe there is an issue with this. Feel free to contact the bugsquad [2] at any time. [1] debugging packages for evolution, evolution-data-server and gtkhtml, plus debugging packages for some basic GNOME libs, particularly glib and gtk+. More details can be found here: http://live.gnome.org/GettingTraces/DistroSpecificInstructions [2] on IRC, irc://irc.gnome.org/bugs
I removed mail-notification package because every time I started gnome it throw an exception ; now bug buddy is launched at gnome's startup for an issue with evolution.
I am unable to install dbgsym-packages. Synaptic says : The following packages have unresolvable dependencies. Make sure that all required repositories are added and enabled in the preferences : evolution-dbgsym: Vereisten: evolution (=2.8.1-0ubuntu4) but 2.8.1-0ubuntu4.1 is to be installed
6/1/07- Another crash. But the main issue is that I can't find a dbgsym-packages package. And the instrcutions provided in the "your bug report failed" msg "[1] debugging packages for evolution, evolution-data-server and gtkhtml, plus debugging packages for some basic GNOME libs, particularly glib and gtk+. More details can be found here: http://live.gnome.org/GettingTraces/DistroSpecificInstructions" Provides a link to a page that has the following instructions: "you can get -dbgsym packages (for all the packages which have been rebuilt since the service is running) from the "deb http://people.ubuntu.com/~pitti/ddebs edgy main universe" apt archive (you can add it from the software-properties UI or to the apt sources.list directly). The packages are name package-dbgsym where "package" is the name of the package you want to install (gnome-panel-dbgsym for gnome-panel by example). Those packages contain debug symbols only, you need to keep the normal package installed." The link to ddebs works but there isn't anything resembling "edgy main universe" on that page and the subject directories are not helpful either. I tried Snaptic and can find some debug packages but I don't know which ones to get. dbgsym-packages doesn't exist in my listing. Not really upset, Want to help, Can't H
6/1/07 After writing the above, I reopened Evolution to the same Email, clicked reply and it crashed again. Sooo, I decided to bite the bullet. I use a disk imager to backup /root and /home and since I was going to install debug symbols I had already made a backup, so I though what the heck? I found the evolution debug package that said it had symbols and asked Synaptic to install it and it did. So when I reopened Evolution and naturally it didn't crash when I ran the procedure. I gotta go now, will rerun the procedure a few times later and report back. Thanks, H
6/2/07 If you are following this thread, check out Bug 443066. I finally got some symbols loaded for Evolution and also got a crash. H
No new rejected duplicate reports for one year, hence removing this ticket from auto-stacktrace-reject list. (Somebody apparently forgot to add the Status Whiteboard comment for this.) 11765 rejected reports so far.