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Bug 372843 - crash in Document Viewer: I've been printing the l...
crash in Document Viewer: I've been printing the l...
Status: RESOLVED NOTGNOME
Product: evince
Classification: Core
Component: PDF
0.7.x
Other All
: High critical
: ---
Assigned To: Evince Maintainers
Evince Maintainers
: 377514 405204 426895 428066 432785 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2006-11-09 08:26 UTC by wegmann
Modified: 2007-04-24 02:28 UTC
See Also:
GNOME target: ---
GNOME version: 2.17/2.18

Attachments
the pdf document, which caused the crash (668.93 KB, application/pdf)
2006-11-09 13:01 UTC, wegmann 		Details

Description wegmann 2006-11-09 08:26:30 UTC 
Version: 0.6.1

What were you doing when the application crashed?
I've been printing the last page of the document before closing the window.


Distribution: Ubuntu 6.10 (edgy)
Gnome Release: 2.16.1 2006-10-02 (Ubuntu)
BugBuddy Version: 2.16.0

Memory status: size: 75010048 vsize: 0 resident: 75010048 share: 0 rss: 45568000 rss_rlim: 0
CPU usage: start_time: 1163059687 rtime: 0 utime: 3270 stime: 0 cutime:3040 cstime: 0 timeout: 230 it_real_value: 0 frequency: 0

Backtrace was generated from '/usr/bin/evince'

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread -1229343056 (LWP 5701)]
[New Thread -1230824544 (LWP 5703)]
(no debugging symbols found)
0xffffe410 in __kernel_vsyscall ()

+ Trace 84654

Thread 1 (Thread -1229343056 (LWP 5701))

  • #0 __kernel_vsyscall
  • #1 __waitpid_nocancel
    from /lib/tls/i686/cmov/libpthread.so.0
  • #2 gnome_gtk_module_info_get
    from /usr/lib/libgnomeui-2.so.0
  • #3 <signal handler called>
  • #4 poppler_page_render_selection
    from /usr/lib/libpoppler-glib.so.1
  • #5 pdf_selection_render_selection
  • #6 _egg_marshal_VOID__INT_INT
  • #7 ??
  • #8 ??
  • #9 ??
  • #10 ??
  • #11 ??
  • #12 ??
  • #0 __kernel_vsyscall 






Comment 1


Wouter Bolsterlee (uws)





          2006-11-09 09:50:50 UTC
        



Thanks for the bug report. Unfortunately it lacks some information that may help us in finding the cause of the bug. Can you, if possible, attach the file causing the crash? Also this may be a Poppler Bug (the backend used by Evince to render PDF), could you please supply the poppler version and type? You can find it in the Help->About menu in Evince.

Without a stack trace from the crash it's very hard to determine what caused it.
Can you get us a stack trace? Please see http://live.gnome.org/GettingTraces for more information on how to do so. Thanks in advance!







Comment 2


wegmann





          2006-11-09 13:01:54 UTC
        



Created attachment 76264 [details]
the pdf document, which caused the crash

selecting the url on top ("www.stromeffizienz.de") caused evince to crash.






Comment 3


wegmann





          2006-11-09 13:04:58 UTC
        



the poppler version is 0.5.4







Comment 4


wegmann





          2006-11-09 13:15:14 UTC
        



Here's another backtrace:

Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread -1229547856 (LWP 8448)]
[New Thread -1231029344 (LWP 8450)]
0xffffe410 in __kernel_vsyscall ()




+
Trace
    84725






Thread 1
          (Thread -1229547856 (LWP 8448))


    

  • 
#0
__kernel_vsyscall

    • 

  • 
#1
__waitpid_nocancel

    
                from
                /lib/tls/i686/cmov/libpthread.so.0

    

    • 

  • 
#2
gnome_gtk_module_info_get

    
                from
                /usr/lib/libgnomeui-2.so.0

    

    • 

  • 
#3
<signal handler called>

    • 

  • 
#4
poppler_page_render_selection

    
                from
                /usr/lib/libpoppler-glib.so.1

    

    • 

  • 
#5
pdf_selection_render_selection

    
                at ev-poppler.cc
                  line
                  1477

    

    • 

  • 
#6
ev_selection_render_selection

    
                at ev-selection.c
                  line
                  70

    

    • 

  • 
#7
ev_pixbuf_cache_get_selection_pixbuf

    
                at ev-pixbuf-cache.c
                  line
                  865

    

    • 

  • 
#8
selection_update_idle_cb

    
                at ev-view.c
                  line
                  3835

    

    • 

  • 
#9
g_source_is_destroyed

    
                from
                /usr/lib/libglib-2.0.so.0

    

    • 

  • 
#10
g_main_context_dispatch

    
                from
                /usr/lib/libglib-2.0.so.0

    

    • 

  • 
#11
g_main_context_check

    
                from
                /usr/lib/libglib-2.0.so.0

    

    • 

  • 
#12
g_main_loop_run

    
                from
                /usr/lib/libglib-2.0.so.0

    

    • 

  • 
#13
gtk_main

    
                from
                /usr/lib/libgtk-x11-2.0.so.0

    

    • 

  • 
#14
main

    
                at main.c
                  line
                  345

    

    • 

  • 
#15
__libc_start_main

    
                from
                /lib/tls/i686/cmov/libc.so.6

    

    • 

  • 
#16
_start

    • 

  • 
#0
__kernel_vsyscall

    • 













Comment 5


André Klapper





          2006-11-09 19:56:29 UTC
        



first (bad) stacktrace is a duplicate of bug 362110 which was marked as a dup of bug 350108 which was marked as a dup of






Comment 6


Wouter Bolsterlee (uws)





          2006-11-09 23:19:01 UTC
        



The url on the top left of the first page of the PDF attached in comment #2 is not clickable over here. Are you sure the crash is related to clicking that region of the page?






Comment 7


wegmann





          2006-11-12 12:30:43 UTC
        



When I try to _select_ the URL (yes, it is not clickable) so I an copy it to the location field of my browser, evince crashes.







Comment 8


wegmann





          2006-11-12 13:05:30 UTC
        



I wonder, whether I should open a new poppler bug report since 
https://bugs.freedesktop.org/show_bug.cgi?id=7793
which seems to be a bug in poppler_page_render_selection()
as well, should already be fixed in my poppler version (0.5.4).







Comment 9


Christian Kirbach





          2006-11-20 21:23:46 UTC
        



*** Bug 377514 has been marked as a duplicate of this bug. ***






Comment 10


Christian Kirbach





          2006-11-20 21:39:28 UTC
        



https://bugs.freedesktop.org/show_bug.cgi?id=7793 looks totally unrelated to this problem

No crash here with evince 0.6.1 / poppler 0.5.4 when selecting the URL






Comment 11


Wouter Bolsterlee (uws)





          2006-12-08 16:50:19 UTC
        



Poppler issue it seems.






Comment 12


Sebastien Bacher





          2007-01-26 09:10:17 UTC
        



Why has that bug been marked fixed? Ubuntu bug about that: https://launchpad.net/ubuntu/+source/evince/+bug/81534

That's still happening with evince 0.7.1 on http://librarian.launchpad.net/5855158/PC-BSD.pdf, reopening






Comment 13


Carlos Garcia Campos





          2007-01-26 09:48:12 UTC
        



I can't reproduce it with evince svn trunk and poppler cvs head. Could you provide a new backtrace with evince 0.7.1, please?






Comment 14


Pascal de Bruijn





          2007-01-26 16:08:39 UTC
        



Hmm sorry, bugbuddy automatically made a new issue:
http://bugzilla.gnome.org/show_bug.cgi?id=401042






Comment 15


Christian Kirbach





          2007-01-26 16:39:14 UTC
        



hey Pascal,

unfortunately, the new trace is totally useless. can you retry and copy and paste the trace into this report?






Comment 16


Pascal de Bruijn





          2007-01-26 17:06:16 UTC
        



How do I get a better trace?






Comment 17


Christian Kirbach





          2007-01-26 17:22:01 UTC
        



no crash here with evince 0.7.1 

Using poppler 0.5.4 (cairo)

pristine gnome svn build






Comment 18


Pascal de Bruijn





          2007-01-27 11:32:55 UTC
        



I was using Evince 0.7.1 with Poppler 0.5.4, but then with the splash backend instead of the cairo backend.






Comment 19


wegmann





          2007-01-27 11:41:44 UTC
        



I can confirm, that poppler with splash backend crashes.







Comment 20


palfrey





          2007-02-15 18:53:45 UTC
        



*** Bug 405204 has been marked as a duplicate of this bug. ***






Comment 21


Carlos Garcia Campos





          2007-03-25 14:45:29 UTC
        



Forwarded to poppler bugzilla: https://bugs.freedesktop.org/show_bug.cgi?id=10402

Thanks you all for your help. 






Comment 22


Carlos Garcia Campos





          2007-04-06 14:11:05 UTC
        



*** Bug 426895 has been marked as a duplicate of this bug. ***






Comment 23


Pedro Villavicencio





          2007-04-10 00:58:48 UTC
        



*** Bug 428066 has been marked as a duplicate of this bug. ***






Comment 24


Pedro Villavicencio





          2007-04-24 02:28:07 UTC
        



*** Bug 432785 has been marked as a duplicate of this bug. ***