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Bug 367326 - crash in Evolution: Replying to an e-mail. T...
crash in Evolution: Replying to an e-mail. T...
Status: RESOLVED DUPLICATE of bug 351374
Product: evolution
Classification: Applications
Component: general
2.8.x (obsolete)
Other All
: High critical
: ---
Assigned To: Evolution Shell Maintainers Team
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2006-10-30 01:34 UTC by Mariano Draghi
Modified: 2006-11-08 17:45 UTC
See Also:
GNOME target: ---
GNOME version: 2.15/2.16


Attachments
stacktrace with debug symbols (228.13 KB, text/plain)
2006-10-30 02:42 UTC, Mariano Draghi
Details

Description Mariano Draghi 2006-10-30 01:34:25 UTC
What were you doing when the application crashed?
Replying to an e-mail. This is the 2nd time I try to reply, and the 2nd time Evolution crashes. 


Distribution: Ubuntu 6.10 (edgy)
Gnome Release: 2.16.1 2006-10-02 (Ubuntu)
BugBuddy Version: 2.16.0

Memory status: size: 243949568 vsize: 0 resident: 243949568 share: 0 rss: 110469120 rss_rlim: 0
CPU usage: start_time: 1162171946 rtime: 0 utime: 1860 stime: 0 cutime:1749 cstime: 0 timeout: 111 it_real_value: 0 frequency: 0

Backtrace was generated from '/usr/bin/evolution-2.8'

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
[Thread debugging using libthread_db enabled]
[New Thread -1233070416 (LWP 7483)]
[New Thread -1318417504 (LWP 7511)]
[New Thread -1406293088 (LWP 7509)]
[New Thread -1397900384 (LWP 7506)]
[New Thread -1277445216 (LWP 7499)]
[New Thread -1294267488 (LWP 7498)]
[New Thread -1285874784 (LWP 7492)]
[New Thread -1269052512 (LWP 7488)]
[New Thread -1260659808 (LWP 7487)]
[New Thread -1252267104 (LWP 7486)]
(no debugging symbols found)
0xffffe410 in __kernel_vsyscall ()

Comment 1 Karsten Bräckelmann 2006-10-30 01:59:53 UTC
Thanks for the bug report. Unfortunately, that stack trace is not very useful in determining the cause of the crash. Could you please install some debugging packages [1] and reproduce the crash, if possible?

Once bug-buddy pops up, you can find the stacktrace in the "details", now containing way more information. Please copy that stacktrace and paste it as a comment here.  Thanks!


[1] debugging packages for evolution, evolution-data-server and gtkhtml,
    plus debugging packages for some basic GNOME libs. More details can
    be found here:
    http://live.gnome.org/GettingTraces/DistroSpecificInstructions
Comment 2 Karsten Bräckelmann 2006-10-30 02:01:36 UTC
Sorry, missed NEEDINFO.  http://live.gnome.org/GettingTraces
Comment 3 Mariano Draghi 2006-10-30 02:41:38 UTC
Hi, thank you for your *very* fast reply!
The error is not always reproducible. It seems that it has to do with moving the reply window (that is, the window with the message that popups when I press the reply button) while the message is loading. 
The original mail comes from yahoo, it has 4 photos attached to it, so it is quite large (as in larger than a regular mail with only text). But this isn't the first time I got such a mail, or reply to a mail that has some photos.

I installed debug packages for evolution, evolution-data-server, gtkhtml, gtk, glib and gnome-vfs, and could reproduce the error.

I'm attaching the new stacktrace as a file, because bugzilla won't let me paste it here (it's too large).
Comment 4 Mariano Draghi 2006-10-30 02:42:40 UTC
Created attachment 75639 [details]
stacktrace with debug symbols
Comment 5 Mariano Draghi 2006-10-30 02:44:43 UTC
Changing the NEEDINFO status.
Comment 6 André Klapper 2006-11-08 17:45:24 UTC
Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.


*** This bug has been marked as a duplicate of 351374 ***