GNOME Bugzilla – Bug 317601
Cannot authenticate to exchange server
Last modified: 2006-01-04 04:52:05 UTC
Please describe the problem: When creating new account (within evolution or ximian-connector-setup-2.4, cannot authenticate to create account. Error dialog: Could not authenticate to the Exchange server. Make sure the username and password are correct and try again. No problem logging into web interface with same uname passwd. Either <domain>\<uname> or <uname>@<domain> get same results. Steps to reproduce: Enter OWA, uname, passwd in xcs form. Click forward, error dialog comes up. or Add new exchange account, attempt to authenticate, fails with same message. Actual results: Expected results: Does this happen every time? Yes. Other information: Though we have had users in the same domain, install actually connect. I then copied their .gconf/apps/evolution/mail/%gconf.xml entry into mine, and edited username information. Still does not authenticate. Attempt setting auth=Basic and auth=Plain and both fail.
Created attachment 52853 [details] E2K_DEBUG=4 log of ximian-connector-setup-2.4 output
Well, I sort of have the same problem when I am trying to create an exchange account for the first time using the wizard. I am using evolution-2.5.3-1 from Fedora Devel (as of 23 Dec 2005) on a VMWare 5.5.1 setup. I give my user name and the OWA server, eg: http://<owa-server>/exchange/ (Note that the Auth type menu doesn't appear here) and then push the "Authenticate" button, the password dialog appears, enter the password, hit "Ok" and I get the following error: "Could not configure Exchange account because an unknown error occurred. Check the URL, username, and password, and try again." Note that when I try to hit "Authenticate" again just after the previous error message I get the following error: "Could not locate server . Make sure the server name is spelled correctly and try again." Trying again after this gets me back to the first error message. In the end, I can make it work: I have to set the "Server Type" as "None" in the wizard and follow the rest of the setup. Then in Evolution main window go to Edit -> Preferences -> Mail Accounts -> [Account item] -> Edit -> Receiving Email. Once here, change the Server Type from "None" to "Microsoft Exchange" (note that this time I get the Auth type menu not present in the wizard), try moving the Auth type menu, restart evolution. It works now! it asks my password and I can see my mails. May be this is not the same problem but it's very close. BTW, evolution-alarm-notify hangs when started the first time hogging the CPU very badly. Then it crash when adding the Connector meetings for notification but I should search for the respective bug reports. -William
John Ehrlinger, do you have a set up where your user name and mail box path are different? if yes try the url https://server-ip/exchange/<mail box path>. also please try to set E2K_DEBUG=4 and run Evolution from that console and create account using evolution's account setup dialog (edit->preferences->add). William Lovaton, for the evolution-alarm-notify hang please file a seperate bug, with the gdb stack traces of evolution-alarm-notify process when it hangs.
Actually, I solved my problem with a password change. I guess the authentication doesn't like the '_' character? Once I used a password without the '_' the system authenticated fine.
Ok thanks. I am closing this bug. For the _ character in password, I am updating #255726.