GNOME Bugzilla – Bug 306134
Must remind Evolution about Exchange shared mailboxes
Last modified: 2006-05-24 09:11:54 UTC
Please describe the problem: In order to see shared mailboxes I must first 'remind' evolution that they exist. When I start the program I can see these mailboxes: On My Computer Inbox Blah More blah v.bray@cobwebinfo.com Personal Folders Inbox Blah More Blah VFolders Unmatched But when I've reminded evolution about the shared mailboxes, I can see (correctly): On My Computer Inbox Blah More blah v.bray@cobwebinfo.com Linux's Folders Inbox Personal Folders Inbox Blah More Blah Tickets's Folders Inbox VFolders Unmatched Note the extra two folders. Steps to reproduce: This is as sort as I've gotten the process so far: 1. Click on the exchange button in the bottom left of the screen, which displays in the main pane (where 'v' & '>' are disclosure triangles): v v.bray@cobwebinfo.com > Personal Folders > Favourite Public Folders > All Public Folders Global Address List > Linux's Folders > Tickets's Folders 2. Click on the disclosure triangle for the two bottom entries. 3. Click back to the Mail area, open the Setting dialog (Tools -> Settings). 4. In the 'Mail accounts' pane, double click on the exchange account entry. 5. Close the account details & settings dialog boxes. At which point the shared mailboxes are visible in the folders list. Actual results: See above. Expected results: I expect not to have to follow these steps, clearly. Does this happen every time? Yes. Other information: These shared mailboxes were initially accessed via the 'Subscribe to Other User's Folder...' menu item, in the Exchange area.
Bugzilla didn't ask me, but.. This is on fedora core 3, x86.
This needs a change in the way Evolution mailer currently updates for new toplevel [ noselect ] folders.
Vincent Bray, I am not getting what exactly is the problem? Now (2.4.x onwards) the exchange button is removed and you need to subscribe to other user's folder by choosing "File -> Subscribe to other user's folder" menu item. Once you subscribe and restart evolution (see bug #325960) you see the subscribed folders and they will remain there unless you un-subscribe. What exactly your requirement is? Is it showing other user's folders to which you have access rights, automatically when you run evolution, without explicitly subscribing to them once?
Hi Sushma, In the year since reporting this I gave up using Evolution and moved to Thunderbird instead. About the bug though, if I remember correctly, the other user's subscribed mailboxes failed to appear until a tedious series of steps were taken to remind Evolution that they were needed. I'll see if the latest version still has this issue when I get time. Thanks for your persistence :) noodl
Thanks, Please try latest 2.6.x and re-open the bug, explaining which steps you thing are not necessary. To access other user's folders, 1. You need to subscribe to it once 2. re-start evolution, for mail folders, for the first time (this is a bug).