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Bug 272926 - Junk email not catching any obvious junk
Junk email not catching any obvious junk
Status: RESOLVED FIXED
Product: evolution
Classification: Applications
Component: User Documentation
2.0.x (obsolete)
Other All
: Normal enhancement
: ---
Assigned To: Mark Moulder
Evolution QA team
evolution[filters]
Depends on:
Blocks:
 
 
Reported: 2005-02-23 17:32 UTC by Scott Anderson
Modified: 2005-08-29 16:01 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Scott Anderson 2005-02-23 17:32:21 UTC
Description of Problem:
Junk mail filter not filtering *any* mail.  Even emails with "Nude" and
"F*ck" in the subject are not caught.

Steps to reproduce the problem:
1. Set the option "Check incoming mail for junk"
2. Mark approximately 100 emails as junk
3. Collect email from POP3 account
4. Observe that no email is put in the junk mail folder

Actual Results:

No email is automatically put in the junk folder


Expected Results:

After training, some email that matches previous junk should be put in junk
folder


How often does this happen? 

It never has put an email in the junk folder

Additional Information:

I do not have the "include remote tests" option checked.
Comment 1 Jeffrey Stedfast 2005-02-23 17:34:44 UTC
sounds more like a spamassassin issue to me since that's the software
that is doing the spam filtering, not evo.
Comment 2 Scott Anderson 2005-02-23 17:47:17 UTC
Is there documentation to explain that the junk mail feature is using
spam assassin?  I do not have spam assassin installed.  I just checked
the option in the settings.

Unless you can point me to a help page that says this, I'd say this is
a documentation bug.
Comment 3 Jeffrey Stedfast 2005-02-23 18:40:43 UTC
let me guess... you're using debian. the package is supposed to depend
on spamassassin but for some reason the debian maintainers won't
package it that way.

oh well, not our problem (and yes, I'm fairly certain the user docs
mention this)
Comment 4 Scott Anderson 2005-02-23 19:05:27 UTC
I checked the documentation again.  The main location for junk mail is
in section 3.5 Stopping Junk Mail (Spam).  There is not a single
mention of spamassassin here.  It really ought to.

Section 7.3.5 Junk Mail Preferences does have a statement: "Checking
for junk mail uses the SpamAssassin* tool with trainable Bayesian
filters."

This is not sufficient from a casual user's perspective because other
mail clients like mozilla mail will do junk mail training without
needing to install a secondary tool.

I'm still sticking a bug tag on this for this reason.  Clicking on
junk/ not junk does not inform the user that nothing is really
happening when spamassassin is not installed.  How was I to know that
it was missing something without filing this bug?
Comment 5 Jeffrey Stedfast 2005-02-23 19:38:22 UTC
if debian packaged it right, it would never have been a problem :)
Comment 6 Mark Moulder 2005-08-29 16:01:32 UTC
Added to doc.