GNOME Bugzilla – Bug 217353
Evolution loses emails!
Last modified: 2002-04-24 00:00:08 UTC
Package: Evolution Priority: Critical Version: 1.0 Synopsis: Evolution loses emails! Bugzilla-Product: Evolution Bugzilla-Component: Mailer Description: I am regularly getting an error message about Evolution having a disagreement between the mail folder and its summary (?) on a mail folder. It then proceeds to lose any new emails since it's removed them from the system mailbox and can not seem to save them nor view them. Here's the set up: System: Dell Dimension XPS, 512MB RAM, RedHat 7.2 Linux, Ximian Desktop/Gnome/Evolution, 20GB HD Mail: Three main mail services, all of which are polled via FetchMail, which then uses SendMail to deliver to a local mailbox on the Dimension. Evolution is configured with an account called "MBOX Account", set to the default account. Server Type is set to "Standard Unix mbox spools", Path is /var/spool/mail/kklop. Receiving options set to automatically check for new mail every 1 minute, apply filters to new messages in INBOX. Fetchmail is set to poll my mail services every 5 minutes. I have now lost SEVERAL important emails due to this problem. I really, really, really want to like Evolution, but this is a cardinal sin! Any idea on how to fix this? I can't seem to find any information about this in the knowledge base. Unknown reporter: kklop@aquademy.org, changed to bugbuddy-import@ximian.com.
can you be a bit more descriptive. what errors are you getting, exactly, which mailboxes, etc. what steps are you going through, at what step do things fail, and so forth. do you have any other appliations accessing the evolution mail folders directly. are you running out of disk space. is the mailbox file itself, corrupt? if you try removing the mbox.ev-summary files where the mail in question resides, does new mail show up. also if you want to use mail that way, you should probably be using the 'local delivery' option, not a 'standard mbox spool'.
I'll move this report to NEEDINFO, since Zed is waiting for some answers.
Presumed fixed based on lack of user response.