Bug 172353 – PDF Document cannot be opened

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Bug 172353 - PDF Document cannot be opened


Summary:	PDF Document cannot be opened


Status:	RESOLVED NOTGNOME

Product:	evince
Classification:	Core
Component:	general
Version:	git master
Hardware:	Other Linux

Importance:	Normal normal
Target Milestone:	---
Assigned To:	Evince Maintainers
QA Contact:	Evince Maintainers

URL:
Whiteboard:

Duplicates:	352671 428083 (view as bug list)
Depends on:
Blocks:

Reported:	2005-04-01 13:46 UTC by Laurent Martelli
Modified:	2007-04-10 09:01 UTC

See Also:
GNOME target:	---
GNOME version:	---

Description Laurent Martelli 2005-04-01 13:46:26 UTC

The PDF document located at
http://www.april.org/articles/theses/draft_european_FACT_directive.pdf cannot be
opened.

Firstly, if I try to open it with the URL, evince crashes.

Secondly, if I download it by hand ,and then open it from the local filesystem,
it just takes forever to open, using 100% of the CPU.

Comment 1 Bryan W Clark 2005-04-02 04:48:38 UTC

Seems to work fine for me with the CVS HEAD sources, can you test with this?

Comment 2 Laurent Martelli 2005-04-07 10:35:35 UTC

I've just tried with 0.2.0 and I still have the problem.

Comment 3 Bryan W Clark 2005-04-08 17:44:52 UTC

Nope, still works fine for me, it's actually a lot faster now :-)

Maybe someone else can test with this document or help Laurent debug it.

Comment 4 Marco Pesenti Gritti 2005-04-12 18:09:27 UTC

Works for me to. We are going to need a stack trace to be able to debug this.

Comment 5 Laurent Martelli 2005-04-13 10:11:21 UTC

I launched evince and then attached the process with gdb, and the backtrace was
this (this is version 0.2.0 with reload patch applied (bug #300094)):

+ Trace 58117

#0 RepadBitmap
from /usr/lib/libfreetype.so.6
#1 TT_RunIns
from /usr/lib/libfreetype.so.6
#2 TT_RunIns
from /usr/lib/libfreetype.so.6
#3 FT_Load_Char
from /usr/lib/libfreetype.so.6
#4 FT_Open_Face
from /usr/lib/libfreetype.so.6
#5 FT_New_Face
from /usr/lib/libfreetype.so.6
#6 SplashFTFontFile::loadType1Font
from /usr/lib/libpoppler.so.0
#7 SplashFTFontEngine::loadType1Font
from /usr/lib/libpoppler.so.0
#8 SplashFontEngine::loadType1Font
from /usr/lib/libpoppler.so.0
#9 SplashOutputDev::updateFont
from /usr/lib/libpoppler.so.0
#10 Gfx::doShowText
from /usr/lib/libpoppler.so.0
#11 Gfx::opShowText
from /usr/lib/libpoppler.so.0
#12 Gfx::execOp
from /usr/lib/libpoppler.so.0
#13 Gfx::go
from /usr/lib/libpoppler.so.0
#14 Gfx::display
from /usr/lib/libpoppler.so.0
#15 Page::displaySlice
from /usr/lib/libpoppler.so.0
#16 poppler_page_get_index
from /usr/lib/libpoppler-glib.so.0
#17 make_thumbnail_for_size
at ev-poppler.cc line 506
#18 pdf_document_thumbnails_get_thumbnail
at ev-poppler.cc line 541
#19 ev_document_thumbnails_get_thumbnail
at ev-document-thumbnails.c line 58
#20 ev_job_thumbnail_run
at ev-jobs.c line 242
#21 handle_job
at ev-job-queue.c line 47
#22 ev_render_thread
at ev-job-queue.c line 115
#23 g_static_private_free
from /usr/lib/libglib-2.0.so.0
#24 pthread_start_thread
from /lib/libpthread.so.0
#25 clone
from /lib/libc.so.6

Comment 6 Marco Pesenti Gritti 2005-04-13 10:33:26 UTC

Looks like a poppler crash, please follow these instructions:

http://www.gnome.org/projects/evince/helping.html#poppler

Comment 7 Bryan W Clark 2005-05-03 06:09:42 UTC

FDO Bug: https://bugs.freedesktop.org/show_bug.cgi?id=3189

Comment 8 Nickolay V. Shmyrev 2006-08-27 23:51:52 UTC

*** Bug 352671 has been marked as a duplicate of this bug. ***

Comment 9 Carlos Garcia Campos 2007-04-10 09:01:54 UTC

*** Bug 428083 has been marked as a duplicate of this bug. ***