GNOME Bugzilla – Bug 111846
"gnome-panel" (process 964) has crashed
Last modified: 2004-12-22 21:47:04 UTC
Application "gnome-panel" (process 964) has crashed due to a fatal error. (Aborted)
Thanks for the bug report. Without a stack trace from the crash it's very hard to determine what caused the crash. Please see http://bugzilla.gnome.org/getting-traces.cgi for more information about getting a useful stack trace.
Because the desktop comes up when I bootup I'm not sure how to run it in a debugger. I read the link http://bugzilla.gnome.org/getting-traces.cgi but do not see how I can run the panel though it. Before getting this message my mouse had gone crazy. It was only able to move across the top of the screen and I couldn't do anything. Then I rebooted and got this error. I have now switch to KDE and the desktop comes up fine.
It could be helpful to know which OS you are running. I would like to guess that you're running Red Hat 8.0 and that you're experiencing bug 94625 (which we get lots of reports for every day and which there are several fixes out there for), but I'd need to know more about your system. So, What distro and version are you running? What version of gnome-panel is running? ('rpm -q gnome-panel' should give you the answer under most distros) Also, you can attach the debugger to the program, after the program has already crashed. This is mentioned on that page about getting traces, though it's probably not all that clear. The steps are to: 1) Get the program to crash 2) When you see the dialog saying gnome-panel (process xxxx) has crashed, 3) Run gdb `which gnome-pnael` at the command-line 4) Enter the command attach xxxx where xxxx is the number reported in the dialog 5) Enter the command thready apply all bt 6) Enter the output into this bug report.
Created attachment 16180 [details] gdb of gnome-panel
Well, what you supplied is enough to know that you're using RedHat and probably version 8.0 (though I'm not sure). But you missed the crucial last step (the one that provides all the useful info). Can you repeat what you did and then also run the thread apply all bt command?
Elijah, I attached a file which I hope has the appropriate debug information. I did not understand step 5 and step 6 I just cut and pasted the text on the screen to a file. Let me know if that was right. I looked into getting the newest version of gnome but couldn't find any doc on how to install and the link brought be to a source ftp server but nothing was zipped up. Would I update a specific module or can to simply update the entire gnome desktop? Do you have a link to doc on how to install? Is there a single file download location? Thanks for you patience Bryan
Doh! bugzilla trashed my response somehow. I'll retype it... You may run everything right, but if you did, you didn't get everything pasted (which may be a bug and not your fault--I've seen cutting and pasting chop off the ends of what I was trying ot paste before). If so, can you try it again? If you didn't do the "thread apply all bt" step, it's just like the "attach 2807" step. Once the attach 2807 (or whatever process number you happen to get at the time) finishes, at the gdb prompt you type "thread apply all bt". As far as upgrading gnome, the easiest way would be to install Red Hat 9. The other ways (like garnome or compiling from CVS) aren't so simple...
Created attachment 16203 [details] gdb with thread apply all bt
I actually didn't run it right because of a syntax error. "thready" not "thread" and I didn't see options in help. Anyway I've attached a file that hopefully contains what you need to see what's going on. Note that the menu bar is on the left side of my screen (not the bottom). I don't know if that's part of the symptom. If you find a that I'm running into a known bug will there be a specific patch or will you suggest Red had 9 or downloading and compiling all source anyway? Thanks
P.S. I'm runnig redhat 8 and gnome-panel 2.0.6-9
Yes, the bug you've reported is another instance of bug 94625, as I was guessing earlier. The fact that the panel was on the left side and the fact that you're using RedHat 8.0 would have been enough to determine this. The stack trace itself will also determine it. Havoc had a number of comments in bug 94625. Some of them are how to workaround the problem (if you don't want to install anything new), and one of them is where you can download a fixed package to install from. For future bug reports, I can help you out faster if you give me all that info (RedHat 8.0, panel version 2.0.6, anything unique about your situation if you can tell, and a stack trace) in your first report (or at least as much of it as you know). Hope this helps... I'm going to reopen to mark as a duplicate of 94625. But if you have further questions, feel free to add them to this report.
*** This bug has been marked as a duplicate of 94625 ***
O.K. I know now how to trace and I'll update the bug with specific versions etc. But haven't seen where or how I get the patch or work around instructions.
Havoc's comments from that bug were as follows: Work around (moves the panel back to the normal location): Try just nuking all of ~/.gconf/apps/panel, then "killall gconfd-2" and log in again. Fix (install the gnome-panel rpm from this location): There are fixed gnome-panel packages at ftp://people.redhat.com/hp/testing/