GNOME Bugzilla – Bug 109735
An account for bugspam sinking
Last modified: 2009-08-21 02:11:00 UTC
Would be nice to have an account (tracker@bugzilla.gnome.org?) where the e-mail generated goes straight to /dev/null. This would make it easier to create "trackers", where we want to avoid spamming the reporter of a very frequently reported bug.
I don't understand how this would work, can you explain a bit?
Hi Greg, The problem I was talking about is where a common bug - such as a crash bug - gets hundreds of duplicate reports. The reporter doesn't want e-mail notification on each one and can't remove himself. Sometimes I get an e-mail from people asking for help; there must be more people who don't ask but just vow never to report a bug again. When someone e-mails me with this problem, I open a new bug to catch the dups and set up a procmail rule to kill all the mail. Having a designated account would basically be an account that someone can use to log in and submit a tracker, log out again and mark the existing report as a duplicate. Then all the duplicate bugmail would go to this accounts e-mail address which would be /dev/nulled. Am I being coherent?
maybe just rename unknown@?
um. Really unknown@ would work fine regardless; all you need is a known password so people can log in as it.
http://bugzilla.mozilla.org/show_bug.cgi?id=94247 looks like the bugzilla feature you want. They also mention a workaround that some people use: turn off bug mail for bugs where you are the reporter, and add yourself to the CC list when reporting bugs. If you want to stop receiving mail for a particular bug, just remove yourself from the CC list.
James: That workaround doesn't work for bug-buddy submissions, which is arguably the main case for which this is most important.
--> future (awaiting implementation/solution upstream)
What you want is to implement this upstream feature: https://bugzilla.mozilla.org/show_bug.cgi?id=148564 There is already a patch, but it has not passed review. Anybody who wants this feature in future versions of Bugzilla is welcome to contribute.