After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 106014 - failed to load external entity ""
failed to load external entity ""
Status: RESOLVED DUPLICATE of bug 113151
Product: yelp
Classification: Applications
Component: General
2.2.x
Other Linux
: Normal normal
: ---
Assigned To: Mikael Hallendal
Yelp maintainers
Depends on:
Blocks:
 
 
Reported: 2003-02-13 17:46 UTC by Gerhard Mourani
Modified: 2004-12-22 21:47 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Gerhard Mourani 2003-02-13 17:46:52 UTC
Hello,

I'm using yelp as regular user under Gnome2 and get the following 
returning line each time I try to load yelp:

failed to load external entity ""

The above happen only as regular user and not if I'm logged as super-user 
root into the system.

What "failed to load external entity" means and how to fix it?

Cheer,
Comment 1 John Fleck 2003-03-16 16:52:25 UTC
This suggests a problem in the installation of the documentation.

Do docs show up?

What distribution are you using?
Comment 2 Gerhard Mourani 2003-03-18 17:58:40 UTC
> This suggests a problem in the installation of the documentation
I don't think so. Scrollkeeper update the docs properly and without 
any problem. Also the docs files are available under the proper 
directory.

> Do docs show up?
Yes if you access it directly from the software (i.e. gedit, 
Calculator, etc) but not if you try to access it from the 
Applications | Help menu.

> What distribution are you using?
OpenNA Linux

G
Comment 3 Jaroslav Jiricka 2003-07-26 21:38:37 UTC
This also happens under Slackware 9.0, full install, with or without 
Dropline Gnome 2.2.4, when called by non-root users. No gnome-related 
docs are listed in Yelp, just man and info, Gnome-docs are only 
accessible from application's help menu. Everything works o.k. for 
root. I have checked the access rights of some scroollkeeper 
configuration and omf files, but haven't found any problems.

scrollkeeper-rebuilddb doesn't help

I think it worked fine under Mandrake 9.1, but only with locale set 
to C; anyway, this doesn't help under Slackware.

There are lots of reports of this problem, try searching the Google 
for "yelp failed to load external entity" ...

should I provide the `strace yelp` output or anything else?
Comment 4 John Fleck 2003-07-26 21:51:39 UTC
I'm pretty sure this is bug 113151. Cc'ing Malcolm.
Comment 5 Jaroslav Jiricka 2003-07-27 09:54:03 UTC
> I'm pretty sure this is bug 113151. Cc'ing Malcolm.
It is, indeed, I didn't search for duplicates.
Could Yelp see to removing the /tmp/scrollkeeper-tempfile.x when
quitting, until this is fixed in scrollkeeper?
Comment 6 John Fleck 2003-07-27 22:43:17 UTC

*** This bug has been marked as a duplicate of 113151 ***