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Bug 685835 - can't connect to google apps gchat account "account requires authorisation"
can't connect to google apps gchat account "account requires authorisation"
Status: RESOLVED OBSOLETE
Product: empathy
Classification: Core
Component: Accounts
3.6.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
empathy-maint
Depends on:
Blocks:
 
 
Reported: 2012-10-09 19:29 UTC by Bilal Shahid
Modified: 2018-05-22 15:47 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Bilal Shahid 2012-10-09 19:29:16 UTC
Originally reported at:
  https://bugs.launchpad.net/bugs/1064113

I have a google apps gtalk jabber account configured in empathy that refuses to connect after upgrading to quantal.  Error message "account requires authorisation" appears in the contact list.
here is the log file at paste bin 
http://pastebin.com/a9DdS4Pn

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
Date: Mon Oct  8 16:02:38 2012
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-10-05 (3 days ago)
Comment 1 Bilal Shahid 2012-10-09 19:30:26 UTC
tp-glibproxy-DEBUG: 10/09/2012 17:55:45.714988: tp_proxy_prepare_request_finish: 0x2b51740
tp-glibclient-CRITICAL: 10/09/2012 17:55:45.732767: context_prepare_cb: Implementation of ObserveChannels in ShellTpClient didn't call tp_observe_channels_context_{accept,fail,delay}
tp-glibclient-DEBUG: 10/09/2012 17:55:45.969225: add_handled_channels: Inserting Channel (0x51e1470) /org/freedesktop/Telepathy/Connection/haze/yahoo/iamjoebarnett/ImChannel57
Comment 2 GNOME Infrastructure Team 2018-05-22 15:47:23 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/597.