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Bug 608418 - Can't connect to MSN network at all with empathy
Can't connect to MSN network at all with empathy
Status: RESOLVED NOTGNOME
Product: empathy
Classification: Core
Component: Accounts
2.28.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
Depends on:
Blocks:
 
 
Reported: 2010-01-29 09:15 UTC by Gábor Lénárt
Modified: 2010-02-16 16:05 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Gábor Lénárt 2010-01-29 09:15:30 UTC
After launching empathy, it can't even connect to MSN network, it displays: "network error" and an "edit account" button. First, I think it's needless to show that button since editing MSN information seems not to help to connect. Also, other IM client (pidgin) can connect without any problem, so I don't think it's really a "network error" (anyway: just saying "network error" can't help me to figure out what kind of network error is it, some TCP/IP problem, or my account info are wrong, or protocol fault etc etc - though since the really same account works in pidgin in the same machine, I can't think it's a fault of network or me). It seems it's always the case: empathy = no MSN, from the first moment of launch it, and every time I try it again (with enabling/disabling the account or just simply close that "network error" reporting), empathy reports again that "network error".

More info:   https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/513346

I was told at launchpad that it would be nice to report this problem of mine here too, so I did. Thanks!

ProblemType: Bug
Architecture: i386
Date: Wed Jan 27 17:32:02 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
SourcePackage: empathy
Uname: Linux 2.6.31-16-generic i686
Comment 1 Gábor Lénárt 2010-02-01 11:28:02 UTC
As I've commented at Ubuntu's launchpad ticket, it can be an UI problem: port setting for MSN defaults to zero with creating new MSN account, and also with editing: if I open the accounts window, I see the number of zero at "advanced" for port setting. If I modify is to 1863, I get network error again, and if I reopen the account setting window, I can see again that port is set to zero. So it seems I am unable to modify the port number and it always zero. Maybe this cause the connection problem. I've also tried with 2.29.x development version (from ubuntu's PPA) and I have the very same problem there too. Thanks.
Comment 2 Guillaume Desmottes 2010-02-16 16:05:18 UTC
That's probably a telepathy-butterfly issue. I suggest you to open a bug on bugs.freedesktop.org and attach butterfly logs.