GNOME Bugzilla – Bug 591620
Audio Calls automatically disconnect
Last modified: 2010-03-22 15:07:24 UTC
This bug has been reported here: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/411978 "When using Empathy in Karmic, I am trying to call people by selecting their GTalk contact address and initiating an audio call. When I call it tries to connect and then says that it has disconnected in the status bar. I have tried calling a few people and tried to have them call me, each with the same result. This is Empathy 2.27.5 in Karmic."
Maybe related with this upstream bug: https://bugs.freedesktop.org/show_bug.cgi?id=18117
Could you provide Empathy and telepathy-gabble logs please? See http://live.gnome.org/Empathy/Debugging You can also use the debug dialog from the Help menu.
From downstream bug report: "gabble and empathy log: http://launchpadlibrarian.net/31742416/gabble.log"
This is a useless Gabble blog. Please use the debug menu to get useful logs.
I have this issue too. Log attached. Empathy 2.28.1.1 It briefly connects--I can hear the other side for a slit second and they can hear me before it disconnects.
Created attachment 152657 [details] empathy debug log
I should also mention that this always happens on my laptop: Dell M1330 (nvidia video card) with ubuntu karmic 64bit.
Created attachment 152658 [details] gabble log
Info attached, so remove NEEDINFO status
Thanks for your logs apascall. As your are using Ubuntu, it would be useful for us if you could test using a more recent version of Empathy (and the rest of the Telepathy stack). You can easily do that by using the telepathy PPA: https://edge.launchpad.net/~telepathy/+archive/ppa Reading your log, the error seems to be: empathy-MESSAGE: 1.264905e+09: Element error: Internal data flow error. -- gstbasesrc.c(2378): gst_base_src_loop (): /GstPipeline:pipeline1/FsRtpConference:fsrtpconference1/GstBin:bin10/GstNiceSrc:nicesrc2: streaming task paused, reason not-linked (-1) Could you please run empathy using: "GST_DEBUG=*SCHED*:5 empathy" and attach the more detailled log?
Created attachment 153421 [details] Empathy debug log by running "GST_DEBUG=*SCHED*:5 empathy"
Updated to empathy 2.29.5.1 Now it seems that the call never connects. It just sits at "connecting..." until the call is canceled or fails.
Olivier started to work on a fix for this issue: http://git.collabora.co.uk/?p=user/tester/empathy.git;a=shortlog;h=refs/heads/fixes-2 It's not finished yet, we should terminate the call and display an error message instead of using g_error.
Bug still present in 2.29.90.
(In reply to comment #14) > Bug still present in 2.29.90. Of course, otherwise this would be in RESOLVED FIXED state. No need to create bugmail. Thanks.
Created attachment 154745 [details] [review] http://git.collabora.co.uk/?p=user/cassidy/empathy;a=shortlog;h=refs/heads/pad-linking-591620 src/empathy-call-window.c | 49 +++++++++++++++++++++++++++++++++++++++----- 1 files changed, 43 insertions(+), 6 deletions(-)
This patch never got merged into master?
No, and it will be obsolete once bug #612020 will be fixed. Marking as a dup. *** This bug has been marked as a duplicate of bug 612020 ***