GNOME Bugzilla – Bug 267994
UI: Difficult-to-understand method for showing Public Folder items
Last modified: 2005-09-14 14:59:04 UTC
Description of Problem: With upgraded Evolution/Connector, Public Folders no longer appear in the same place (formerly in the main folder list for the exchange server). They appear to have disappeared, unless the user happens to know what an Exchange server is (remember, most people don't, even if they use one every day) and clicks on the Exchange tab. Also confusing is the fact that there is no way to view contents of the Public folders from the Exchange tab, but rather the user must first right-click on the particular item, and choose Add to Favorites. It's important to note at this point that there are no "Favorites" anywhere in the UI, leading to still more confusion (not to mention the previously-mentioned lack of a Notes tab). As a support person, I'd say the userbase is going to be pretty unanimous on their desire to revert to 1.4.x behavior for this - the new UI is much harder to understand for exchange accounts. Personally, I found it irritating, but would be happy to see a compromise that doesn't violate the newer gnome UI guidlines and despite this fact is easy to understand. Steps to reproduce the problem: 1. Install Evolution/Connector 2.0.1 or upgrade to it. 2. Setup an exchange account. 3. Look for a public item such as a calendar, and view its contents. 4. Now, get an administrative assistant with little computer knowledge to do the same. Actual Results: See description. Expected Results: Support staff can upgrade to the Evolution 2.X series without having to explain, for example, what an "Exchange Server" is to userbase. How often does this happen? Each and every time.
This is now fixed in Evolution 2.4 We no longer have the separate Exchange component in 2.4. And for the public folder handling, this has been merged into the "Folder subscription" menu item since it gels well with this in concept.