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Bug 758146 - Can't add printer shared from Windows machine
Can't add printer shared from Windows machine
Status: RESOLVED OBSOLETE
Product: gnome-control-center
Classification: Core
Component: Printers
3.18.x
Other Linux
: Normal normal
: ---
Assigned To: Marek Kašík
Control-Center Maintainers
Depends on:
Blocks:
 
 
Reported: 2015-11-15 21:11 UTC by Sitsofe Wheeler
Modified: 2021-06-09 16:12 UTC
See Also:
GNOME target: ---
GNOME version: 3.17/3.18


Attachments
Screenshot of OS X 10.9 add Windows printers (46.66 KB, image/png)
2015-11-20 06:53 UTC, Sitsofe Wheeler
Details

Description Sitsofe Wheeler 2015-11-15 21:11:17 UTC
Description of the problem:
It's not possible to add a Windows printer.

Steps to reproduce:
1. Have a printer named something like
"hp LaserJet 1320 PCL 5 Printer"
shared from a Windows machine.
2. On Fedora 23 use Nautilus to connect to the Windows share using a domain user.
3. Run
gnome-control-center printers
.
4. Click the Unlock button at the top right of the window.
5. Type the user's local password and click Authenticate.
6. Click the Add New Printer button.
7. Wait 3 minutes.
8. When the list of Windows shares appears scroll down to the machine and select it.
9. Click the Authenticate button.

Expected results:
For step 7. not to take 3 minutes.

Actual result:
Step 7 always takes at least 3 minutes and trying to type a name like //WINDOWSSHARE in the address box at the bottom doesn't work. 

Additional information:
Machines seem to be grouped by workgroup/domain and only then alphabetically. However since the workgroup/domains aren't shown this can make locating the machine difficult. Double clicking the machine icon directly at step 8 will just return a dialog saying "Failed to add new printer" and won't prompt for authentication(!). It would be useful if extra information about the printer could be extracted after it is added (e.g. location).
Comment 1 Sitsofe Wheeler 2015-11-15 21:11:43 UTC
Originally filed on https://bugzilla.redhat.com/show_bug.cgi?id=1195902 .
Comment 2 Sitsofe Wheeler 2015-11-16 19:29:09 UTC
An additional problem is there is no place to enter a domain when authenticating - you have to use the domain/username syntax.
Comment 3 Sitsofe Wheeler 2015-11-18 05:45:36 UTC
The "double clicking means no authentication prompt" at step 8 seems linked to bug #698532 ...
Comment 4 Sitsofe Wheeler 2015-11-20 06:53:05 UTC
Created attachment 315939 [details]
Screenshot of OS X 10.9 add Windows printers

Version information:
Fedora 23
control-center-3.18.1-1.fc23.x86_64

Attaching screenshot showing how OS X 10.9 shows the the Windows Workgroup/Domain hierarchy before showing individual computers and then their individual printers.
Comment 5 André Klapper 2021-06-09 16:12:46 UTC
GNOME is going to shut down bugzilla.gnome.org in favor of gitlab.gnome.org.
As part of that, we are mass-closing older open tickets in bugzilla.gnome.org
which have not seen updates for a longer time (resources are unfortunately
quite limited so not every ticket can get handled).

If you can still reproduce the situation described in this ticket in a recent
and supported software version, then please follow
  https://wiki.gnome.org/GettingInTouch/BugReportingGuidelines
and create a new bug report at
  https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/

Thank you for your understanding and your help.