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Bug 724791 - Ubuntu - Empathy integration: new messages do not show in chat window
Ubuntu - Empathy integration: new messages do not show in chat window
Status: RESOLVED OBSOLETE
Product: empathy
Classification: Core
Component: Accessibility
3.8.x
Other Linux
: Normal major
: ---
Assigned To: empathy-maint
empathy-maint
Depends on:
Blocks:
 
 
Reported: 2014-02-20 11:11 UTC by Tomasz Struczyński
Modified: 2018-05-22 16:25 UTC
See Also:
GNOME target: ---
GNOME version: ---


Description Tomasz Struczyński 2014-02-20 11:11:25 UTC 
This bug is also created for Ubuntu - https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1235472 and https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/1195276 .

When the new message arrives in Empathy, the message icon in Ubuntu flashes blue and the notification is shown. But when user clicks on notification, the chat window opened does not show the message. The window title is then "-X unread message(s)".

In most cases the message is shown in previous messages block. But the expected behavior is to be shown in chat window.
Comment 1 Miguel 2014-04-24 15:21:56 UTC 
Same problem here.
Comment 2 viktor-tch 2015-02-04 12:21:50 UTC 
Ubuntu 14.04.1 64bit
Empathy amd64 3.12.7-0ubuntu1+trusty1 from Gnome ppa https://launchpad.net/~gnome3-team/+archive/ubuntu/gnome3-staging
Bug NOT fixed.
Comment 3 viktor-tch 2015-02-06 13:12:19 UTC 
Changing to another theme (Boxes, Clean) fixed the problem.
Comment 4 Miguel 2015-02-06 13:35:34 UTC 
I think this is a duplicate of
https://bugzilla.gnome.org/show_bug.cgi?id=662672

It has already been fixed.

For Ubuntu users, update to 14.04.1 LTS (so that you use empathy 3.8.6-0ubuntu9.1).
Comment 5 Richard J Turner 2015-02-27 09:08:22 UTC 
I still see this issue occasionally using Empathy 3.12.7 on Fedora 21.

According to https://bugzilla.gnome.org/show_bug.cgi?id=662672 the fix (https://git.gnome.org/browse/empathy/commit/?id=3483e7f97ed6d20427672fe68ef03a36ddedda47) was included in versions 3.8, 3.10 and 3.12, yet I still see the problem in 3.12.7 and evidently I'm not the only one.

I agree that it sounds like the same bug; in which case I wonder whether we're now experiencing a regression.
Comment 6 GNOME Infrastructure Team 2018-05-22 16:25:05 UTC 
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/764.