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Bug 332917 - IMAP inbox disappears on upgrade
IMAP inbox disappears on upgrade
Status: RESOLVED DUPLICATE of bug 315976
Product: evolution
Classification: Applications
Component: Mailer
2.4.x (obsolete)
Other other
: Normal major
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
Depends on:
Blocks:
 
 
Reported: 2006-02-28 23:36 UTC by Matthew Guenther
Modified: 2006-03-22 23:52 UTC
See Also:
GNOME target: ---
GNOME version: 2.11/2.12



Description Matthew Guenther 2006-02-28 23:36:36 UTC
Distribution: Debian testing/unstable
Package: Evolution
Severity: normal
Version: GNOME2.12.2 unspecified
Gnome-Distributor: Debian
Synopsis: IMAP inbox disappears on upgrade
Bugzilla-Product: Evolution
Bugzilla-Component: Mailer
Bugzilla-Version: unspecified
Description:
Description of Problem:
I upgraded from Evolution 2.2 to 2.4.2 (in debian testing), and the
Inbox for one of my IMAP accounts disappeared, with no obvious way to
get it back

Steps to reproduce the problem:
1. upgrade evolution
2.
3. 

Actual Results:
Inbox disappears from folder listing

Expected Results:
Inbox staying where it was

How often does this happen?
N/A

Additional Information:
Have tried turning on/off showing only subscribed folders and deleting
the profile and making a new one with no results.




------- Bug created by bug-buddy at 2006-02-28 23:36 -------

Comment 1 André Klapper 2006-03-01 10:34:27 UTC
is this "imap" or "imap4rev1" account type? please don't use imap4rev1
Comment 2 Hans Persson 2006-03-01 19:02:52 UTC
I'm not the reporter of this bug, but I have the exact same problem (although in my case the upgrade was from Ubuntu Hoary to Ubuntu Breezy). I think Hoary had Evolution 2.2.1.1; Breezy has 2.4.1.

I've tried with and without overriding the server namespace (no effect) and I have tried subscribing to folders (no INBOX visible to subscribe to).

My account is IMAP, not IMAPrev1.
Comment 3 Matthew Guenther 2006-03-01 22:30:04 UTC
The account type is regular "imap", not the experimental code.
Comment 4 Hans Persson 2006-03-02 10:00:41 UTC
I can also note that all my other mail on this server (in other folders) is still visible. It is only INBOX that has disappeared.
Comment 5 André Klapper 2006-03-02 10:10:24 UTC
hans: that is bug 228929 and fixed in later versions. workaround:
change your account settings to "show subscribed mails only". then use
"folder > subscriptions" to folders to subscribe to your inbox and any other
folder. you might need to restart evo in between.

don't know if this fixes matthew's issue, though. can you also try?
Comment 6 Hans Persson 2006-03-02 10:57:44 UTC
I have "Show only subscribed folders" activated.

I can't use Folder->Subscriptions to subscribe to my INBOX since that dialog does not show my INBOX as a subscribable folder and I find no way of entering a folder name manually.

I should note that the screenshot http://bugzilla.gnome.org/attachment.cgi?id=41411&action=view (comment #1 of http://bugzilla.gnome.org/show_bug.cgi?id=228929 ) isn't exactly what I see. Instead I see:

    + user@domain.com
      + IMAP
        + folder
        + folder2, etc

whereas before the upgrade I saw

    + user@domain.com
      + INBOX
      + IMAP
        + folder
        + folder2, etc

Note that the other folders originate from the same level as INBOX, not as subfolders to INBOX.
Comment 7 Sebastien Bacher 2006-03-02 11:45:48 UTC
Probably a duplicate of bug #315976
Comment 8 Hans Persson 2006-03-02 12:22:54 UTC
If I understand that bug correctly, the user can either see his INBOX or his other folders, depending on the setting of the "Override server namespace" setting. 

I can always see my other folders and never see my INBOX, regardless of the setting of the "Override server namespace" setting.
Comment 9 Matthew Guenther 2006-03-02 17:03:16 UTC
Ok, I tried toggling the "Show subscribed folders" with Evolution restarts in between, that didn't work at first, but if I also disabled the "Override server namespace" setting I managed to get my Inbox back.  However, now Evolution is showing every file in my home directory as being a mailbox.  If I use the server namespace override to make it only look at my "mail/" directory, I lose my Inbox again...  
Comment 10 Matthew Guenther 2006-03-02 17:19:45 UTC
(In reply to comment #9)
> Ok, I tried toggling the "Show subscribed folders" with Evolution restarts in
> between, that didn't work at first, but if I also disabled the "Override server
> namespace" setting I managed to get my Inbox back.  However, now Evolution is
> showing every file in my home directory as being a mailbox.  If I use the
> server namespace override to make it only look at my "mail/" directory, I lose
> my Inbox again...  
> 

Terribly bad form replying to myself, but I checked out bug #315976, that does seem to desrcribe the behaviour I'm seeing.  Also, I was able to install and configure Thunderbird 1.0.7 to view the server without any similar issues. 

Comment 11 André Klapper 2006-03-22 23:52:37 UTC
ok, as per last comment i'm closing this bug as a duplicate and confirm bug 315976. thanks for the info.

*** This bug has been marked as a duplicate of 315976 ***