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Bug 723831 - Error handling improvements
Error handling improvements
Status: RESOLVED OBSOLETE
Product: totem
Classification: Core
Component: Movie player
3.14.x
Other Linux
: Normal enhancement
: ---
Assigned To: General Totem maintainer(s)
General Totem maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2014-02-07 10:39 UTC by Allan Day
Modified: 2018-05-24 10:47 UTC
See Also:
GNOME target: ---
GNOME version: 3.13/3.14



Description Allan Day 2014-02-07 10:39:30 UTC
If I try to play a video that I don’t have the necessary codec for, I am taken to a view of the last video that I played, and an error dialog pops up. The overall experience is jarring and confusing. Two transitions are combined (to the new view and the opening of the dialog), and it is confusing that I can see the previous video.

Three things we can do:

1. Prevent the error from occurring - we could scan to check if videos in the library are supported and see if the codecs are available to be installed (a bit like [1]).

2. Communicate the problem early, so the user doesn't stumble into a trap. If a codec isn't available for a video we could grey it out or overlay an icon over the thumbnail.

3. Do something nicer if the user does try to play an unsupported video. Here the main thing to do is avoid the double transition, either by popping up an error dialog while staying in the content grid, or transitioning to a new view which has inline information.
Comment 2 Allan Day 2014-11-18 14:14:51 UTC
Adding to the 3.16 target list, as this quite seriously affects the initial out of the box experience.
Comment 3 André Klapper 2015-02-22 21:09:16 UTC
Has any progress been made here? 
Asking as this was marked as a 3.16 "GNOME Target".
Comment 4 Bastien Nocera 2015-02-23 08:05:08 UTC
(In reply to André Klapper from comment #3)
> Has any progress been made here?

No.
Comment 5 André Klapper 2015-02-27 16:18:14 UTC
(In reply to Bastien Nocera from comment #4)
> (In reply to André Klapper from comment #3)
> > Has any progress been made here?
> 
> No.

Unlikely to happen for 3.16 => punting
Comment 6 André Klapper 2016-09-15 08:30:22 UTC
[Removing outdated "GNOME target" value.]
Comment 7 GNOME Infrastructure Team 2018-05-24 10:47:39 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/totem/issues/83.