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Bug 583864 - Cannot call anywhere
Cannot call anywhere
Status: RESOLVED INCOMPLETE
Product: ekiga
Classification: Applications
Component: general
3.2.x
Other All
: Urgent blocker
: ---
Assigned To: Ekiga maintainers
Ekiga maintainers
Depends on:
Blocks:
 
 
Reported: 2009-05-26 08:41 UTC by Jan Kratochvil
Modified: 2009-07-06 12:41 UTC
See Also:
GNOME target: ---
GNOME version: 2.25/2.26


Attachments
-d 4 output. (51.30 KB, text/plain)
2009-05-31 16:16 UTC, Jan Kratochvil
Details
ifconfig output (2.15 KB, text/plain)
2009-05-31 16:17 UTC, Jan Kratochvil
Details
Screenshot of checked accounts with no state message. (21.00 KB, image/png)
2009-05-31 16:18 UTC, Jan Kratochvil
Details

Description Jan Kratochvil 2009-05-26 08:41:50 UTC
Please describe the problem:
It broke fatally with the latest Fedora-11 build:
ekiga-3.2.4-1.fc11.x86_64
opal-3.6.2-1.fc11.x86_64
ptlib-2.6.2-1.fc11.x86_64

http://koji.fedoraproject.org/koji/buildinfo?buildID=102845
http://koji.fedoraproject.org/koji/buildinfo?buildID=102815
http://koji.fedoraproject.org/koji/buildinfo?buildID=102794


Steps to reproduce:
1. type sip:500@ekiga.net into the location bar.
2. click the green phone.


Actual results:
location bar changes and displays: pc:udp$ekiga.net:5060
red phone gets enabled
after clicking red phone Ekiga completely hangs - unresponsive UI.


Expected results:
Start hearing ekiga.net echo.


Does this happen every time?
Yes.


Other information:
Also I see no accounts would be logged in, nothing happens when I enable them.
Comment 1 Damien Sandras 2009-05-26 08:50:01 UTC
Please provide more information. I only have Debian to test, and it works on Debian.
Comment 2 Eugen Dedu 2009-05-28 10:02:44 UTC
The first problem is that your accounts are not registered.  Could you send us a -d 4 output (ekiga -d 4 2>outFile)?
Comment 3 Jan Kratochvil 2009-05-28 21:13:33 UTC
After trying to disable/enable the accounts it became no longer reproducible.  Thanks for the debugging hint but I have to close it now.  But it was reproducible many times before.  I have 4 accounts enabled.
Comment 4 Jan Kratochvil 2009-05-31 16:15:28 UTC
Got it reproducible again.  It may be related with downgrades/upgrades back and forth ekiga-2.0.12 <-> ekiga-3.2.4.
Comment 5 Jan Kratochvil 2009-05-31 16:16:34 UTC
Created attachment 135671 [details]
-d 4 output.
Comment 6 Jan Kratochvil 2009-05-31 16:17:41 UTC
Created attachment 135672 [details]
ifconfig output

As there were some problems with choosing the right interface (tun0 and no STUN) attaching also the `ifconfig' output.
Comment 7 Jan Kratochvil 2009-05-31 16:18:27 UTC
Created attachment 135674 [details]
Screenshot of checked accounts with no state message.
Comment 8 Eugen Dedu 2009-06-10 16:56:40 UTC
Jan, what is now the problem?  Please reexplain what is the problem for files in comments #5 to #7.

Is that no account is registered AND that UI is unresponsive when you press the green button, as you stated in the initial bug?  Because I see in comment #5 that ekiga.net account gets registered, for example.

I try to understand the registration issue, not the freeze (for the moment).
Comment 9 Jan Kratochvil 2009-06-10 17:03:55 UTC
(In reply to comment #8)
> Is that no account is registered AND that UI is unresponsive when you press the
> green button, as you stated in the initial bug?

Yes.

> Because I see in comment #5
> that ekiga.net account gets registered, for example.

From the Joe user POV I believe it is NOT registered.  I see no accounts to be registered in the Accounts window according to their message/status.
Comment 10 Steve Hill 2009-06-15 10:12:17 UTC
This bug sounds the same as https://bugzilla.redhat.com/show_bug.cgi?id=505583
Comment 11 Snark 2009-06-24 08:28:39 UTC
May I ask how many codecs are enabled? I remember I saw the call-and-freeze situation when I had too many codecs : since the list is too big, we end up stuck.
Comment 12 Eugen Dedu 2009-06-24 09:29:42 UTC
I have this bug too, except that it does not freeze.  In my case, it has nothing to do with number of codecs enabled.
Comment 13 Damien Sandras 2009-06-24 09:32:07 UTC
Eugen: does trunk work?
Comment 14 Eugen Dedu 2009-06-24 09:33:31 UTC
Yes.
Comment 15 Eugen Dedu 2009-07-02 20:12:29 UTC
Jan, could you test with current stable branches, see http://wiki.ekiga.org/index.php/Download_Ekiga_sources ?  For me it is fixed...
Comment 16 Jan Kratochvil 2009-07-06 12:14:25 UTC
(In reply to comment #15)
> Jan, could you test with current stable branches, see
> http://wiki.ekiga.org/index.php/Download_Ekiga_sources ?  For me it is fixed...

Already the Comment 0 bugreport was against these versions.

Tried the upgrade now and the problem is not reproducible this time, closing it.
Comment 17 Eugen Dedu 2009-07-06 12:31:29 UTC
I wanted to say stable git branches, not tarballs.  So you have just used git/svn branches or tarballs?
Comment 18 Jan Kratochvil 2009-07-06 12:35:15 UTC
I always used the Fedora rpm packages.  I have seen the bug only several times around Ekiga 2<->3 upgrades/downgrades, it is not reproducible for me now and I do not know how to make it reproducible.  Not sure what I can do more.
Comment 19 Eugen Dedu 2009-07-06 12:41:56 UTC
Ok, thanks.  I feel that this bug was fixed a few days ago, because I had it before more or less.  Please open another bug report if still applies with the new coming 3.2.5 (in a very few days).