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Bug 571279 - Cannot access emails in one folder
Cannot access emails in one folder
Status: RESOLVED INCOMPLETE
Product: evolution
Classification: Applications
Component: Mailer
2.24.x (obsolete)
Other All
: Normal normal
: ---
Assigned To: evolution-mail-maintainers
Evolution QA team
evolution[disk-summary]
Depends on:
Blocks:
 
 
Reported: 2009-02-11 08:07 UTC by Tom Haddon
Modified: 2010-05-21 22:11 UTC
See Also:
GNOME target: ---
GNOME version: 2.23/2.24


Attachments
Screenshot of empty folder (177.84 KB, image/png)
2009-02-11 15:12 UTC, Tom Haddon
Details

Description Tom Haddon 2009-02-11 08:07:49 UTC
Please describe the problem:
I have a particular folder that I use to store emails from a mailing list that has lots of email (possibly >30k), and today I find myself unable to see any email in this folder. It shows 7 unread messages, but when I click on the folder I see "7 unread, 0 total".

Steps to reproduce:
1. Go to this folder


Actual results:
No emails shown in the message list

Expected results:
Be able to see a list of all emails in this folder

Does this happen every time?
Yes

Other information:
Comment 1 André Klapper 2009-02-11 11:06:16 UTC
can you attach a screenshot here? (please make sure that no confidential data is displayed, e.g. email addresses)
Comment 2 Matthew Barnes 2009-02-11 13:47:56 UTC
Could be the 2 GB barrier.
Comment 3 Tom Haddon 2009-02-11 15:12:05 UTC
Created attachment 128470 [details]
Screenshot of empty folder
Comment 4 Tom Haddon 2009-02-11 15:12:55 UTC
Could be the 2GB barrier as this folder has/had a *lot* of emails. How would I figure that out, and what can I do to resolve it?
Comment 5 Tom Haddon 2009-02-11 15:17:32 UTC
Doesn't look like it's a 2GB limit:

mthaddon@hurlyburly:~/.evolution/mail/local/Inbox.sbd/Canonical.sbd$ ls -lh Launchpad-error-reports*
-rw------- 1 mthaddon mthaddon 670M 2009-02-11 23:31 Launchpad-error-reports
-rw-r--r-- 1 mthaddon mthaddon  177 2009-02-12 00:13 Launchpad-error-reports.cmeta
-rw------- 1 mthaddon mthaddon  31M 2008-10-07 10:32 Launchpad-error-reports.ev-summary
-rw------- 1 mthaddon mthaddon 3.5M 2008-10-07 10:32 Launchpad-error-reports.ev-summary-meta
-rw------- 1 mthaddon mthaddon    0 2008-04-09 08:11 Launchpad-error-reports.ibex.index
-rw------- 1 mthaddon mthaddon    8 2008-04-09 08:11 Launchpad-error-reports.ibex.index.data
-rw-r--r-- 1 mthaddon mthaddon   13 2007-07-20 08:37 Launchpad-error-reports.tmp.cmeta
-rw------- 1 mthaddon mthaddon 7.0K 2007-07-20 08:38 Launchpad-error-reports.tmp.ibex.index
-rw------- 1 mthaddon mthaddon    8 2007-07-20 08:40 Launchpad-error-reports.tmp.ibex.index.data

Comment 6 Akhil Laddha 2010-03-25 11:48:54 UTC
Did you try to remove folder.db so that evolution can regenerate it ?
Could be issue due to disk summary migration.


This version is no longer maintained, which means that it will not receive any
further security or bug fix updates.
The current stable GNOME and Evolution version is 2.30.

Can you please check again whether this issue still happens in Evolution 2.28
or 2.30 and update this report by adding a comment and changing the "Version"
field? Thanks a lot.

Again thank you for reporting this bug and we are sorry it could not be fixed
for the version you originally used here.

Without feedback this report will be closed as INCOMPLETE in 6 weeks.
Comment 7 Tobias Mueller 2010-05-21 22:11:28 UTC
Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for.
Thanks!