After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.
Bug 562897 - Brasero don't burn DVD DL (double layer)
Brasero don't burn DVD DL (double layer)
Status: RESOLVED NOTABUG
Product: brasero
Classification: Applications
Component: general
0.8.2
Other All
: High major
: 0.8
Assigned To: Brasero maintainer(s)
Brasero maintainer(s)
Depends on:
Blocks:
 
 
Reported: 2008-12-01 19:00 UTC by jelmorini
Modified: 2009-06-23 15:56 UTC
See Also:
GNOME target: 2.26.x
GNOME version: ---


Attachments
Log with debug option (144.69 KB, text/plain)
2008-12-09 21:43 UTC, jelmorini
Details
session log (27.34 KB, text/plain)
2008-12-09 21:43 UTC, jelmorini
Details
brasero session with error - 26.02.2009 (48.98 KB, text/plain)
2009-02-26 21:11 UTC, jelmorini
Details
brasero session with error - 26.02.2009 (48.98 KB, text/plain)
2009-02-26 21:14 UTC, jelmorini
Details
brasero session log with error (74.13 KB, text/plain)
2009-04-26 16:28 UTC, jelmorini
Details

Description jelmorini 2008-12-01 19:00:29 UTC
Please describe the problem:
I use Ubuntu 8.10 Intrepid 32 bit on a laptop with DVD DL reader and writer.
When I burn a CD or a normal DVD single layer (4.5GB ) all function well.
When I try to burn a DL DVD (8.5GB) Brasero start to burn, arrive at 50% of the process, and suddenly display an error.


Steps to reproduce:
1. insert a DL DVD
2. start Brasero, load some content to write (<8GB of course)
3. start burning process
4. when Brasero arrive at 50% it display an error, and the DVD is lost.


Actual results:
The DVD DL is partially written, but it is completely unusable.

Expected results:
Brasero have to write both DVD layers, not only one (50%)

Does this happen every time?
yes

Other information:
Here I have uploaded the application log.
https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/296030
Comment 1 Luis Medinas 2008-12-03 13:05:04 UTC
I burned a Dual Layer DVD+R 6.x GB last week using svn trunk can you attach a debug log please ?
Comment 2 jelmorini 2008-12-03 20:07:33 UTC
Hi Luis,

what kind of debug log do you mean? With the link I have inserted in my bug report you can find the "Brasero.log" that list the brasero activities during the burning session.
If you need another log type you have to explain me how to produce it.

Comment 3 Luis Medinas 2008-12-09 19:44:15 UTC
try running Brasero in debug mode -> brasero -g 
Comment 4 jelmorini 2008-12-09 21:43:07 UTC
Created attachment 124307 [details]
Log with debug option
Comment 5 jelmorini 2008-12-09 21:43:38 UTC
Created attachment 124308 [details]
session log
Comment 6 Philippe Rouquier 2009-02-21 20:03:04 UTC
Sorry I missed your answer. It seems your problem was one that was fixed in recent versions of brasero. The problems stems from the use of DAO which used with some drives is not well supported by growisofs. Now the use of DAO is disabled by default.
Could you retry please with 2.25.91.2 (latest version)?
Comment 7 jelmorini 2009-02-26 21:11:58 UTC
Created attachment 129602 [details]
brasero session with error - 26.02.2009
Comment 8 jelmorini 2009-02-26 21:14:17 UTC
Created attachment 129603 [details]
brasero session with error - 26.02.2009
Comment 9 jelmorini 2009-02-26 21:16:10 UTC
I have tried to burn with an Ubuntu Jaunty alpha installed in a virtualbox machine. Jaunty alpha (up to date) contain Brasero 2.25.91.
The error is still present, but honestly at this point I don't know if it's a problem with my hardware, or with the DVD brand (TDK DVD+R DL), or with both.

I attach the brasero log (brasero session with error - 26.02.2009) with the error message at the end if this can help.
Comment 10 Matteo Zuliani 2009-03-08 18:52:44 UTC
Hi,

i have the same problem.

regards
Comment 11 André Klapper 2009-04-22 10:26:05 UTC
Luis: Are you working on this? Because you've set the 2.26 blocker field here.
Comment 12 jelmorini 2009-04-26 16:28:02 UTC
Just updated my system to Ubuntu 9.04 and the problem is still present.
I attach the Brasero log file (brasero session 26.04.2009.log)
Comment 13 jelmorini 2009-04-26 16:28:57 UTC
Created attachment 133339 [details]
brasero session log with error
Comment 14 Javier Jardón (IRC: jjardon) 2009-06-14 15:00:25 UTC
Downstream bug report:

https://bugs.launchpad.net/brasero/+bug/296030
Comment 15 jelmorini 2009-06-22 20:56:34 UTC
Recently I have purchased a new Laptop and I have tested one more time Brasero with a DVD-DL. This time all is ok!
I guess that actually the old laptop has a problem with his dvd writer. 
Perhaps the laptop is too old, or has a power problem that prevent Brasero to function well with a long burning session. Really I don't know.
So, for me this bug is no more a problem, because now I have the proof that Brasero can burn DVD-DL correctly.
Comment 16 Philippe Rouquier 2009-06-23 15:56:53 UTC
That's good news then. Thanks a lot for letting us know.
Let's close this bug. If anyone comes up with something similar, feel free to reopen it.