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Bug 558314 - Tomboy can have problems if other GTK+ installs modify PATH and GTK_BASEPATH
Tomboy can have problems if other GTK+ installs modify PATH and GTK_BASEPATH
Status: RESOLVED FIXED
Product: tomboy
Classification: Applications
Component: General
0.13.x
Other Windows
: High major
: ---
Assigned To: Tomboy Maintainers
Tomboy Maintainers
: 572133 (view as bug list)
Depends on:
Blocks:
 
 
Reported: 2008-10-28 23:38 UTC by Sandy Armstrong
Modified: 2012-03-08 15:01 UTC
See Also:
GNOME target: ---
GNOME version: ---



Description Sandy Armstrong 2008-10-28 23:38:21 UTC
As reported by Michel Coutu at http://automorphic.blogspot.com/2008/10/tomboy-preview-for-windows-and-mac.html

<quote>
2. Once installed, it kept crashing on me on 3 Windows machines... I suspected Pidgin with it GTK+ runtime libraries... I uninstalled Pidgin and its associated GTK+ runtime and Tomboy still crashed. So,...

3. I rebuild one of the Windows machine today with SP3. I installed the GTK# SDK and Tomboy and it all works like a charm.

4. Upon re-installing Pidgin back on that fresh install, the GTK+ runtime for Pidgin balked at me and crapped right out!!!

It appears that Windows (or something in its bowels) does not like GTK# and GTK+ being there at the same time (???)
</quote>

Brad Taylor told me to expect these sorts of conflicts between Medsphere's GTK# installer and other installed GTK+ runtimes.  At this time I don't know any details of the problems, except that it may be related to $PATH and $GTK_BASE_PATH being mangled.  If that's the case, we may be able fix this in the Tomboy shortcuts we install?
Comment 1 Sandy Armstrong 2009-04-25 13:43:29 UTC
*** Bug 572133 has been marked as a duplicate of this bug. ***
Comment 2 Sandy Armstrong 2009-05-05 16:59:15 UTC
Updating summary to reflect real problem that needs to be solved.

I am working on a solution which just modifies PATH and GTK_BASEPATH when Tomboy starts, and it works fine.  The only problem is determining the install location of GTK# (may require a newer installer for it to work perfectly).

From what I saw, the latest Pidgin installer doesn't actually put anything in those environment variables, and it does not conflict with Tomboy, so other GTK+/GTK# installs are the real problem here (plus the weird PATH errors described in bug 581381#8 ).
Comment 3 Ariel 2009-05-06 14:39:59 UTC
Hi Sandy, is there a quick workaround for this (even opening a command line and setting PATH or GTK_BASEPATH so some required value (what values are required?) an then launching tomboy).

I need tomboy in my windows machine (hundreds of notes there!), plus I also have wireshark, pidgin, filezilla using gtk+ in this windows box.

thanks a lot
Comment 4 Benjamin Podszun 2009-05-06 14:43:27 UTC
Can you
- install 0.15.0 and run it from a command window, providing us with the messages it writes before it crashes?
- provide the values of both variables on your system?
- try to fix errors/strange variable expansions in %PATH% (that was the problem for the last guy with a gtk error)?
- tell us which gtk# version you are using?
Comment 5 Sandy Armstrong 2009-05-06 14:53:41 UTC
Ariel, you can make sure that "C:\Program Files\GtkSharp\2.12\bin" is at the front of your path (assuming that's your install location), and that GTK_BASEPATH is set to "C:\Program Files\GtkSharp\2.12\".

You could do this with a batch file and use the batch file to launch Tomboy.  There are probably other clever ways to do it, too.  Our solution will do it directly in the code (but it's not in git or any release yet).
Comment 6 Ariel 2009-05-06 15:34:27 UTC
Benjamin: 
There are no messages in the command window; after typing "tomboy.exe" I get windows' "send error report" dialog saying:

Tomboy.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.

This is with Tomboy-0.15.0.msi, gtk-sharp-2.12.8-1.win32.msi

executing "set" I get:

GTK_BASEPATH=C:\Program Files\GtkSharp\2.12\
Path=C:\Program Files\GtkSharp\2.12\bin;C:\Perl\bin\;C:\WINNT\System32\;C:\WINNT
\;C:\WINNT\System32\wbem;C:\Program Files\vbapps\bin;C:\Program Files\Hummingbird\Connectivity\9.00\Accessories\;C:\Program Files\Common Files\GTK\2.0\bin;C:\Program Files\QuickTime\QT System\;C:\WINNT\system32;C:\WINNT;

I don't fully understand what the third question means, 

- try to fix errors/strange variable expansions in %PATH% (that was the problem
for the last guy with a gtk error)?
Comment 7 Ariel 2009-05-06 15:54:09 UTC
Hi - problem solved. I uninstalled gtkshark, then tomboy, then rebooted, then reinstalled gtksharp then tomboy 0.15, and now it works.
Perhaps the problem was a fluke due to the upgrade.
Anyhow, one more reason I dislike windows so much. Unfortunately I am forced to use it in the office.
Comment 8 Sandy Armstrong 2009-05-06 16:05:55 UTC
(In reply to comment #7)
> Hi - problem solved. I uninstalled gtkshark, then tomboy, then rebooted, then
> reinstalled gtksharp then tomboy 0.15, and now it works.
> Perhaps the problem was a fluke due to the upgrade.

Glad it's finally working!  Thanks for being persistent, we're gradually getting rid of all of these frustrating Windows install bugs.  :-)
Comment 9 Sandy Armstrong 2009-05-07 13:38:44 UTC
Gilad, with Tomboy 0.15.0, please share the following with me:

* The value of your PATH environment variable
* The value of your GTK_BASEPATH environment variable
* The output received on the command line when you try to launch Tomboy.exe from a command window

If you need help with any of this, please let me know.
Comment 10 Gilad 2009-05-07 14:46:07 UTC
PATH:

c:\Program Files\GtkSharp\2.12\bin\;c:\Python25;C:\ZSP\bin;C:\Program Files\PC Connectivity Solution\;C:\Perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;c:\program files\ati technologies\ati control panel;C:\Program Files\MATLAB\R2008a\bin;C:\Program Files\MATLAB\R2008a\bin\win32;C:\Program Files\MATLAB\R2007a\bin;C:\Program Files\MATLAB\R2007a\bin\win32;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\MATLAB\MATLAB Compiler Runtime\v78\runtime\win32;C:\Program Files\Medsphere\Gtk# Runtime\bin;C:\Program Files\Medsphere\Gtk# SDK\bin;C:\Program Files\TortoiseSVN\bin;C:\Program Files\doxygen\bin;C:\PROGRA~1\ATT\Graphviz\bin;%ICPP_COMPILER10%\IA32\Bin;c:\bin;C:\Gtk#SDK\bin;C:\Program Files\GtkSharp\Runtime\bin;C:\Program Files\GtkSharp\2.12\bin;C:\Program Files\NVIDIA Corporation\Cg\bin

GTK_BASEPATH:

C:\Program Files\GtkSharp\2.12\

Tomboy.exe output:

Unhandled Exception: System.DllNotFoundException: Unable to load DLL 'libgtk-win
32-2.0-0.dll': The specified procedure could not be found. (Exception from HRESU
LT: 0x8007007F)
   at Gtk.Application.gtk_init(Int32& argc, IntPtr& argv)
   at Gtk.Application.Init()
   at Tomboy.WindowsApplication.Initialize(String locale_dir, String display_nam
e, String process_name, String[] args) in c:\Users\sandy\Desktop\gnome-git\tombo
y\Tomboy\WindowsApplication.cs:line 51
   at Tomboy.Application.Initialize(String locale_dir, String display_name, Stri
ng process_name, String[] args) in c:\Users\sandy\Desktop\gnome-git\tomboy\Tombo
y\Utils.cs:line 922
   at Tomboy.Tomboy.Main(String[] args) in c:\Users\sandy\Desktop\gnome-git\tomb
oy\Tomboy\Tomboy.cs:line 50
Comment 11 Sandy Armstrong 2009-05-07 14:54:44 UTC
Interesting, do you actually have GTK files in c:\Program Files\GtkSharp\2.12\bin ?  I know you said you had uninstalled/reinstalled, but still good to double-check. :-)
Comment 12 Benjamin Podszun 2009-05-07 14:56:20 UTC
Can you fix your PATH and retry?

First, save the current path (or use this bug as reference if you need to
revert). Then

- Remove duplicates (c:\Program Files\GtkSharp\2.12\bin is present more than
once)
- Check for invalid paths (What are those C:\Gtk#SDK paths used for?) and
remove those
- Check variable expansions: If "echo %ICPP_COMPILER10%\IA32\Bin" on a console
doesn't look like a real path, remove it
- Make sure that c:\Program Files\GtkSharp\2.12\bin is at the start of the PATH
(as it is now)

If you have some time on your hands and want to see if this is the real cause:
Do it one by one and always restart tomboy inbetween, to find the problem. But
that's probably overkill. You _might_ need to lock out/log in for changes to
take effect, not sure.
Comment 13 Gilad 2009-05-07 15:30:09 UTC
Remove the duplicates and left with:
c:\Program Files\GtkSharp\2.12\bin\;c:\Python25;C:\ZSP\bin;C:\Program Files\PC Connectivity Solution\;C:\Perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;c:\program files\ati technologies\ati control panel;C:\Program Files\MATLAB\R2008a\bin;C:\Program Files\MATLAB\R2008a\bin\win32;C:\Program Files\MATLAB\R2007a\bin;C:\Program Files\MATLAB\R2007a\bin\win32;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\MATLAB\MATLAB Compiler Runtime\v78\runtime\win32;C:\Program Files\TortoiseSVN\bin;C:\Program Files\doxygen\bin;%ICPP_COMPILER10%IA32\Bin;c:\bin;C:\Program Files\NVIDIA Corporation\Cg\bin

Got the same error.

Removed everything in the PATH but the:
c:\Program Files\GtkSharp\2.12\bin\;

Same error.

Maybe it has something to do with the global assembly cache?
Comment 14 Greg Nowak 2009-05-07 15:36:19 UTC
Hi Benjamin, Gilad,

The %-sign in the PATH is exactly the issue I was facing -- making sure that there were no %-signs in my PATH was the way I resolved this error (fully described in bug #581381 , comment #8 ).

However, the proposed check:

     If "echo %ICPP_COMPILER10%\IA32\Bin" on a console
     doesn't look like a real path, remove it

isn't enough, because this _will_ provide a valid path on the command line. (The "%ICPP_COMPILER10%" variable might expand  -- of course, if it doesn't expand to anything, you can delete this path!). The issue I ran into is that there is a pre-variable-substitution version of the PATH hidden away in system settings. That version can have errors that propagate to the PATH; in particular, double %-signs.

Go to Control Panel / System / Advanced Tab /  -- then click on the "Environment Variables" button near the bottom.  In the lower scrollbox on the window that appears, scroll down until you see "Path", then click on it to select it, then click the "Edit" button immediately beneath it. (You may want to select everything in the Variable Value field and paste it in an editor to work with it. )

My guess is that you will see something like "%%ICPP_COMPILER10%%\IA32\Bin" somewhere in there. Delete one of each pair of %-signs , so you don't have any doubles. This is the fix that allowed my Windows XP Tomboy install to work. 
I agree with Benjamin about the paths containing "Gtk#" -- it may be that the #-sign is causing issues as well -- you might want to try a test without that in your path either.

BTW in your reference to "got the same error", after you make changes and close  this stack of windows, you need to start a _new_ command prompt to catch the new version of PATH. It's a good idea to do an echo %PATH% before installing Tomboy, just to make sure you have the corrected version.

Good luck!
Comment 15 Benjamin Podszun 2009-05-07 15:39:53 UTC
Greg: Great, thanks for sharing that again. Hope that solves this issue completely.

Just for reference, if you want to check that the GAC is fine, this is my system, listing all gtk references.

C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322>gacutil.exe


        gtk-dotnet, Version=2.12.0.0, Culture=neutral, PublicKeyToken=35e10195da
b3c99f, Custom=null
        gtk-sharp, Version=2.12.0.0, Culture=neutral, PublicKeyToken=35e10195dab
3c99f, Custom=null
        policy.2.10.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken
=35e10195dab3c99f, Custom=null
        policy.2.10.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=
35e10195dab3c99f, Custom=null
        policy.2.4.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=
35e10195dab3c99f, Custom=null
        policy.2.4.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=3
5e10195dab3c99f, Custom=null
        policy.2.6.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=
35e10195dab3c99f, Custom=null
        policy.2.6.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=3
5e10195dab3c99f, Custom=null
        policy.2.8.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=
35e10195dab3c99f, Custom=null
        policy.2.8.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=3
5e10195dab3c99f, Custom=null
Comment 16 Gilad 2009-05-07 15:42:11 UTC
Thanks for the explanation. I did all that, after every PATH changed, opened a new console, Checked that the PATH is Correct. In the last attempt I only left the "c:\Program Files\GtkSharp\2.12\bin\" in the path, remove every thing else. here is the result again:


C:\Program Files\Tomboy>PATH
PATH=c:\Program Files\GtkSharp\2.12\bin\;

C:\Program Files\Tomboy>tomboy

C:\Program Files\Tomboy>
Unhandled Exception: System.DllNotFoundException: Unable to load DLL 'libgtk-win
32-2.0-0.dll': The specified procedure could not be found. (Exception from HRESU
LT: 0x8007007F)
   at Gtk.Application.gtk_init(Int32& argc, IntPtr& argv)
   at Gtk.Application.Init()
   at Tomboy.WindowsApplication.Initialize(String locale_dir, String display_nam
e, String process_name, String[] args) in c:\Users\sandy\Desktop\gnome-git\tombo
y\Tomboy\WindowsApplication.cs:line 51
   at Tomboy.Application.Initialize(String locale_dir, String display_name, Stri
ng process_name, String[] args) in c:\Users\sandy\Desktop\gnome-git\tomboy\Tombo
y\Utils.cs:line 922
   at Tomboy.Tomboy.Main(String[] args) in c:\Users\sandy\Desktop\gnome-git\tomb
oy\Tomboy\Tomboy.cs:line 50

C:\Program Files\Tomboy>
Comment 17 Sandy Armstrong 2009-05-07 16:01:58 UTC
Does this file exist?

C:\Program Files\GtkSharp\2.12\bin\libgtk-win32-2.0-0.dll
Comment 18 Gilad 2009-05-07 16:05:59 UTC
My GTK related entries in the GAC:

  gtk-dotnet, Version=2.12.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  gtk-sharp, Version=2.12.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.10.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.10.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.4.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.4.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.6.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.6.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.8.gtk-dotnet, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f
  policy.2.8.gtk-sharp, Version=0.0.0.0, Culture=neutral, PublicKeyToken=35e10195dab3c99f 

Yes the file does exits.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Program Files\GtkSharp\2.12\bin>dir
 Volume in drive C is WindowsXP
 Volume Serial Number is 78FC-E0E4

 Directory of C:\Program Files\GtkSharp\2.12\bin

03/25/2009  19:30    <DIR>          .
03/25/2009  19:30    <DIR>          ..
10/12/2008  15:32            11,776 asprintf.dll
02/02/2009  13:23           112,966 atksharpglue-2.dll
10/12/2008  15:32            67,584 bzip2.dll
10/12/2008  15:32             5,632 charset.dll
10/12/2008  15:32           434,971 freetype6.dll
10/12/2008  15:32            15,360 gdk-pixbuf-query-loaders.exe
02/02/2009  13:23           231,312 gdksharpglue-2.dll
10/12/2008  15:32            58,880 gettextlib.dll
10/12/2008  15:32             7,168 gettextpo.dll
10/12/2008  15:32            97,792 gettextsrc.dll
02/02/2009  13:23           211,289 gladesharpglue-2.dll
02/02/2009  13:23            97,567 glibsharpglue-2.dll
10/12/2008  15:32             9,216 gspawn-win32-helper.exe
10/12/2008  15:32            15,872 gtk-query-immodules-2.0.exe
02/02/2009  13:23           709,147 gtksharpglue-2.dll
10/12/2008  15:32           892,928 iconv.dll
10/12/2008  15:32           104,861 intl.dll
10/12/2008  15:32           128,512 jpeg62.dll
10/12/2008  15:32           112,640 libatk-1.0-0.dll
10/12/2008  15:32         2,520,927 libcairo-2.dll
10/12/2008  15:32           214,528 libcroco-0.6-3.dll
10/12/2008  15:32           147,456 libexpat.dll
10/12/2008  15:32           218,443 libfontconfig-1.dll
10/12/2008  15:32           603,648 libgdk-win32-2.0-0.dll
10/12/2008  15:32            89,088 libgdk_pixbuf-2.0-0.dll
10/12/2008  15:32           271,360 libgio-2.0-0.dll
10/12/2008  14:31            87,040 libglade-2.0-0.dll
10/12/2008  15:32           838,656 libglib-2.0-0.dll
10/12/2008  15:32            14,336 libgmodule-2.0-0.dll
10/12/2008  15:32           222,720 libgobject-2.0-0.dll
10/12/2008  15:32           173,056 libgsf-1-114.dll
10/12/2008  15:32            10,752 libgsf-win32-1-114.dll
10/12/2008  15:32            18,944 libgthread-2.0-0.dll
10/12/2008  15:32         3,838,464 libgtk-win32-2.0-0.dll
10/12/2008  15:32           224,768 libpango-1.0-0.dll
10/12/2008  15:32            33,280 libpangocairo-1.0-0.dll
10/12/2008  15:32           197,120 libpangoft2-1.0-0.dll
10/12/2008  15:32            51,200 libpangowin32-1.0-0.dll
10/12/2008  15:32           210,432 libpixman-1-0.dll
10/12/2008  15:32           130,048 libpng12-0.dll
10/12/2008  15:32           145,920 libpng12.dll
10/12/2008  15:32           145,920 libpng13.dll
10/12/2008  15:32            25,088 libpopt-0.dll
10/12/2008  15:32           208,384 librsvg-2-2.dll
10/12/2008  15:32           360,448 libtiff3.dll
10/12/2008  15:32         1,354,240 libxml2-2.dll
10/12/2008  15:32         1,291,264 libxml2.dll
10/12/2008  15:32            15,872 pango-querymodules.exe
02/02/2009  13:23            95,243 pangosharpglue-2.dll
10/12/2008  15:32            59,904 zlib1.dll
              50 File(s)     17,144,022 bytes
               2 Dir(s)  108,957,057,024 bytes free

C:\Program Files\GtkSharp\2.12\bin>
Comment 19 Sandy Armstrong 2009-05-07 16:44:19 UTC
Gilad, your PATH is missing some other important things, like:

C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;

I think that *might* be the real problem.  Try adding that to the front of your path, instead of just having the gtk# bin path.
Comment 20 Sandy Armstrong 2009-05-07 16:45:51 UTC
Well, it might be the problem *now*, at least (I just noticed you did have the system paths in your previous PATH).
Comment 21 Sandy Armstrong 2009-05-25 16:38:30 UTC
Fixed in git master:

http://git.gnome.org/cgit/tomboy/commit/?id=9c3f56e939aeb8382ace739d2e7f57064c80d53e

Tomboy now searches in the registry for the following key:

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\AssemblyFolders\GtkSharp"

It parses the GTK# bin path out of there, and prepends that value to PATH.  GTK_BASEPATH it clears out.

The can be overridden by setting TOMBOY_PATH_PREFIX and TOMBOY_GTK_BASEPATH environment variables.

The implementation is a little ugly...I would like to refactor our native application abstraction layer to clean it up.

This fix will be in Tomboy 0.15.1.
Comment 22 Damian Lanningham 2010-09-03 14:32:01 UTC
Perhaps very out of date, but a google search brought me here as I was having the same problem even after an upgrade to the latest version.  The information in this thread helped me solve this problem, but it was in a way that was not very straightforward so I figured I'd provide my method here for anyone who comes after me.

The problem (for me) ended up being an issue with my PATH variable and Windows 7 64bit.  GTK# installed to "C:\Program Files (x86)\..." whereas the path variable pointed to "C:\Program files\..."

Changing this caused tomboy to start up with absolutely no problems.

Hope this serves to help some unlucky googler. :)
Comment 23 Samantha Gilbert 2012-02-05 03:49:37 UTC
I realise this is closed, however if I follow these steps I can still reproduce the problem:

1. Install GTK# 2.12.10
2. Install Tomboy 1.8.3
3. Run Tomboy
   --> Crash

If I change the working folder for the tomboy shortcut to the GTK# folder (i.e. to "C:\Program Files (x86)\GtkSharp\2.12\bin") or if I add the GTK# bin folder to the PATH, Tomboy works.

However, I believe it would be better and less confusing users to make 3 changes to the Windows install:

1. Ask if you would like to install GTK# automatically (a-la Pidgin) if not already installed
2. Modify the PATH variable immediately upon install so a restart is not required
3. Gracefully catch the error if GTK# is not found and display a dialog describing the problem
Comment 24 Bob Saska 2012-03-08 15:01:29 UTC
(In reply to comment #23)
> I realise this is closed, however if I follow these steps I can still reproduce
> the problem:
> 
> 1. Install GTK# 2.12.10
> 2. Install Tomboy 1.8.3
> 3. Run Tomboy
>    --> Crash
> 
> If I change the working folder for the tomboy shortcut to the GTK# folder (i.e.
> to "C:\Program Files (x86)\GtkSharp\2.12\bin") or if I add the GTK# bin folder
> to the PATH, Tomboy works.
> 
> However, I believe it would be better and less confusing users to make 3
> changes to the Windows install:
> 
> 1. Ask if you would like to install GTK# automatically (a-la Pidgin) if not
> already installed
> 2. Modify the PATH variable immediately upon install so a restart is not
> required
> 3. Gracefully catch the error if GTK# is not found and display a dialog
> describing the problem

#21 explains how to fix this difficulty.  To recap:

1. Create the registry key:
     -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\AssemblyFolders\GtkSharp
2. Set it's value to where GtkSharp is installed. [example provided]
     -> C:\Program Files (x86)\GtkSharp\2.12
3. Tomboy should work without any problems.

Cheers!