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Bug 553311 - Not detecting Ipod
Not detecting Ipod
Status: RESOLVED NOTGNOME
Product: banshee
Classification: Other
Component: Device - iPod
1.4.1
Other Linux
: Normal normal
: 1.x
Assigned To: Banshee Maintainers
Banshee Maintainers
Depends on:
Blocks:
 
 
Reported: 2008-09-22 20:54 UTC by Daniel Lombraña González
Modified: 2010-07-19 07:53 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
Podsleuth debug (861 bytes, application/octet-stream)
2008-10-29 09:48 UTC, Daniel Lombraña González
Details
Podsleuth debug file (9.13 KB, application/octet-stream)
2008-10-31 07:52 UTC, Daniel Lombraña González
Details

Description Daniel Lombraña González 2008-09-22 20:54:31 UTC
Since the last update, Banshee is not able to show the Ipod. At the begining, it was working. I have tried everything, delete the config files and reinstall it, but nothing happens while gtkpod or Rhythmbox works perfectly well.
Comment 1 Gabriel Burt 2008-09-24 20:04:36 UTC
Please test with Banshee 1.3.0 or higher (ideally 1.3.1 or from svn), there have been many fixes since 1.2.1.
Comment 2 Daniel Lombraña González 2008-09-25 08:09:06 UTC
I have tried banshee 1.3.1 and it is not working. I think that the problem is with podsleuth which says the following:

Found an iPod device, but it is not known by PodSleuth:
   Error: org.podsleuth.* properties are missing
   UDI:          /org/freedesktop/Hal/devices/volume_uuid_9502_7D58
   Block Device: /dev/sdb2
   Mount Point:  /media/IPOD DE DAN

   Cause: PodSleuth may not be installed properly, the HAL daemon may need
          to be restarted and/or the device needs to be refreshed.

   Note:  A PodSleuth debug log was found: /tmp/podsleuth-debug
          This file may provide more details or can be useful to
          developers. Please save it somewhere else and use it in
          a bug report. See http://banshee-project.org/PodSleuth

Comment 3 Daniel Lombraña González 2008-09-25 08:22:29 UTC
I have also tried the svn HEAD version and the same problem: my iPod is not shown in banshee. I was using banshee-1 with my iPod for two or three weeks and suddenly everything stop working. I think the problem is related to podsleuth.
Comment 4 Warren Seine 2008-10-17 03:24:45 UTC
I'm having this kind of behavior.

My iPod (nano 4G) is not detected by Banshee (trunk). I suspect podsleuth (trunk too).

[ soow :: ~ ] # podsleuth --rescan
Rescanning device [/org/freedesktop/Hal/devices/volume_uuid_3141_5926]

Unhandled Exception: System.Exception: org.freedesktop.DBus.Error.UnknownMethod: Method "Scan" with signature "" on interface "org.podsleuth" doesn't exist

  at IPodSleuthProxy.Scan () [0x00000] 
  at PodSleuth.HalFrontend.HalClient.Run (System.String[] args) [0x00000] 
  at PodSleuth.HalFrontend.HalEntry.Main (System.String[] args) [0x00000]


I'm using banshee rev. 4696, podsleuth rev. 68, ipod-sharp rev. 116140 under Hardy / Gnome.

Thanks,

Warren
Comment 5 Warren Seine 2008-10-17 04:20:24 UTC
Go it working with:

[ soow :: ~ ] # sudo cp /usr/local/share/hal/fdi/policy/20thirdparty/20-podsleuth.fdi /usr/share/hal/fdi/policy/10osvendor/

Looks like HAL doesn't load third party policies.
Comment 6 Daniel Lombraña González 2008-10-29 09:48:25 UTC
Created attachment 121569 [details]
Podsleuth debug
Comment 7 Daniel Lombraña González 2008-10-29 09:49:08 UTC
Comment on attachment 121569 [details]
Podsleuth debug

I'm still having problems detecting my iPod with the latest podsleuth.
Comment 8 Daniel Lombraña González 2008-10-31 07:52:58 UTC
Created attachment 121717 [details]
Podsleuth debug file

I have tried again with the banshee stable release, and the error still there. Attached is the bug report that podsleuth generates.
Comment 9 Michael Martin-Smucker 2009-11-10 05:01:11 UTC
(Assuming the answer is yes, but...) Are you still having this problem with recent version of Banshee (like 1.5.1, for example)?

Which Linux distributions were/are you using?  This issue sounds a lot like Bug 586508, which has been fairly popular among Fedora - and now Ubuntu 9.10 - users.  If your system is using DeviceKit-disks to mount the iPod, Banshee's podsleuth tool will have some problems accessing the iPod.

Your symptoms and debug logs look similar 586508, so maybe the two are related...?
Comment 10 Tobias Mueller 2010-01-16 15:14:02 UTC
Daniel, could you please answer the questions asked in comment #9?
Comment 11 Michael Martin-Smucker 2010-01-16 18:24:16 UTC
It's worth mentioning that the other bug I mentioned has been fixed in git master.  If you have a chance to test with git, there's a decent chance this issue will also be fixed.
Comment 12 Daniel Lombraña González 2010-01-18 09:10:20 UTC
(In reply to comment #9)
> (Assuming the answer is yes, but...) Are you still having this problem with
> recent version of Banshee (like 1.5.1, for example)?

I just gave up with Banshee, as all the packages for Ubuntu Hardy debs were not working at all. Nevertheless, I could re-install Banshee from the official repository and try to plug in my iPod. The most interesting part, is that at the beginning everything worked well, but in one update, Banshee stopped to detect my iPod.

> 
> Which Linux distributions were/are you using?  This issue sounds a lot like Bug
> 586508, which has been fairly popular among Fedora - and now Ubuntu 9.10 -
> users.  If your system is using DeviceKit-disks to mount the iPod, Banshee's
> podsleuth tool will have some problems accessing the iPod.

I'm using Ubuntu Hardy.

> 
> Your symptoms and debug logs look similar 586508, so maybe the two are
> related...?
Comment 13 Tobias Mueller 2010-01-18 09:44:01 UTC
Hey Daniel, thank for replying :)

(In reply to comment #12)
> (In reply to comment #9)
> > (Assuming the answer is yes, but...) Are you still having this problem with
> > recent version of Banshee (like 1.5.1, for example)?
> 
> I just gave up with Banshee, as all the packages for Ubuntu Hardy debs were not
> working at all.
Hardy is quite ancient, you know :-/

> Nevertheless, I could re-install Banshee from the official
> repository and try to plug in my iPod. The most interesting part, is that at
> the beginning everything worked well, but in one update, Banshee stopped to
> detect my iPod.
> 
Hm. Do you know which version worked and which didn't?
Comment 14 Daniel Lombraña González 2010-01-19 10:20:38 UTC
(In reply to comment #13)
> Hey Daniel, thank for replying :)

You are welcome ;)
> 
> (In reply to comment #12)
> > (In reply to comment #9)
> > > (Assuming the answer is yes, but...) Are you still having this problem with
> > > recent version of Banshee (like 1.5.1, for example)?
> > 
> > I just gave up with Banshee, as all the packages for Ubuntu Hardy debs were not
> > working at all.
> Hardy is quite ancient, you know :-/

Yes, I will try it again when the new LTS version will be released.

> 
> > Nevertheless, I could re-install Banshee from the official
> > repository and try to plug in my iPod. The most interesting part, is that at
> > the beginning everything worked well, but in one update, Banshee stopped to
> > detect my iPod.
> > 
> Hm. Do you know which version worked and which didn't?

If I remember well, the version 1.2 or 1.3  worked, and then the 1.4 version didn't detect my iPod.
Comment 15 Tobias Mueller 2010-01-19 13:24:38 UTC
Thanks again.

I am setting this bug to NEW then. I assume that once 1.4.1 is not supported anymore (might be nowadays already) and the bug doesn't appear in a more recent version, the report will get closed as OBSOLETE.

Please report back if once you have the chance to try it with a more recent version.
Comment 16 Daniel Lombraña González 2010-01-19 15:06:44 UTC
OK. If I have the problem once I upgrade my Ubuntu I'll report the new status.
Comment 17 Michael Martin-Smucker 2010-05-14 13:19:38 UTC
(In reply to comment #14)
> Yes, I will try it again when the new LTS version will be released.

Just a friendly nudge. :)  Have you had a chance to upgrade to Ubuntu 10.04 yet? If so, does the problem still exist with Banshee 1.6 from the 10.04 repositories?
Comment 18 Gabriel Burt 2010-05-14 18:14:56 UTC
For 10.04 you'll need podsleuth 0.6.7 which I just released (after 10.04 was released, unfortunately) - not sure if it's packaged yet, should be hitting the PPA and hopefully will be pushed as an online update for 10.04.
Comment 19 Daniel Lombraña González 2010-05-17 08:00:49 UTC
Hi everyone,

I have just upgraded (re-installation of the OS) to 10.04, and I still having the same problem. I plug the iPod in, and nothing happens. Banshee is not able to open my second generation iPod nano, while Rhythmbox and gtkpod yes. I don't know what's going on, as my iPod was supported by Banshee some time ago, and now it is impossible.
Comment 20 Michael Martin-Smucker 2010-05-18 15:41:54 UTC
Hi Daniel,

See Gabriel's comment before yours (Comment 18).  I nudged you a bit early, I guess, as some of the iPod issues haven't fully been corrected in Lucid.  As far as I can tell, Podsleuth 0.6.7 hasn't yet been packaged for Ubuntu 10.04, and your iPod probably isn't going to work without it.  Sorry for the early nudge; I'll try to check back here again and let you know when Podsleuth 0.6.7 or newer is easily installable on Ubuntu 10.04.
Comment 21 Michael Martin-Smucker 2010-05-28 22:54:02 UTC
Just an update, it looks like podsleuth 0.6.7 was recently packaged for Ubuntu, and it should be available through both the stable and the unstable PPAs.  Daniel, you can install this updated version by following the instructions here: https://launchpad.net/~banshee-team/+archive/ppa

Please report back here once you've had a chance to use the updated Banshee/podsleuth packages.  Hopefully your iPod problems are fixed.
Comment 22 Tobias Mueller 2010-07-18 17:01:17 UTC
Daniel, we believe that this issue has been fixed. Please reopen if this is not the case.
Comment 23 Daniel Lombraña González 2010-07-19 07:53:49 UTC
I upgraded to last podsleuth and the iPod gets detected, but Banshee tries all the times to rebuild the DB, destroying it as it is not possible to use the iPod after that.  You have to put the iPod in disk mode, and then back to normal mode as the iPod was all the time rebooting without going anywhere. For the moment I will be using Gktpod which has always worked for me.