Bug 543942 – crash in Document Viewer: Trying to open http://ww...

After an evaluation, GNOME has moved from Bugzilla to GitLab. Learn more about GitLab.
No new issues can be reported in GNOME Bugzilla anymore.
To report an issue in a GNOME project, go to GNOME GitLab.
Do not go to GNOME Gitlab for: Bluefish, Doxygen, GnuCash, GStreamer, java-gnome, LDTP, NetworkManager, Tomboy.

Bug 543942 - crash in Document Viewer: Trying to open http://ww...


Summary:	crash in Document Viewer: Trying to open http://ww...


Status:	RESOLVED NOTGNOME

Product:	evince
Classification:	Core
Component:	general
Version:	2.22.x
Hardware:	Other All

Importance:	High critical
Target Milestone:	---
Assigned To:	Evince Maintainers
QA Contact:	Evince Maintainers

URL:
Whiteboard:

Duplicates:	542006 545095 545935 552906 553436 555052 555098 555931 557834 560049 562856 562874 563484 563516 566462 566577 568350 568580 569325 569433 569510 570200 571029 573956 574050 (view as bug list)
Depends on:
Blocks:

Reported:	2008-07-21 04:27 UTC by jroo
Modified:	2009-03-04 12:51 UTC

See Also:
GNOME target:	---
GNOME version:	2.21/2.22

Description jroo 2008-07-21 04:27:10 UTC

Version: 2.22.2

What were you doing when the application crashed?
Trying to open http://www.smsc.com/main/tools/usb/evb2240user.pdf from Firefox 3.


Distribution: Debian lenny/sid
Gnome Release: 2.22.3 2008-06-30 (Debian)
BugBuddy Version: 2.22.0

System: Linux 2.6.25-2-686 #1 SMP Fri Jun 27 03:23:20 UTC 2008 i686
X Vendor: The X.Org Foundation
X Vendor Release: 10402000
Selinux: No
Accessibility: Disabled
GTK+ Theme: Clearlooks
Icon Theme: gnome

Memory status: size: 70451200 vsize: 70451200 resident: 50556928 share: 12816384 rss: 50556928 rss_rlim: 4294967295
CPU usage: start_time: 1216614118 rtime: 750 utime: 656 stime: 94 cutime:0 cstime: 0 timeout: 0 it_real_value: 0 frequency: 100

Backtrace was generated from '/usr/bin/evince'

[Thread debugging using libthread_db enabled]
[New Thread 0xb6b1b720 (LWP 28006)]
[New Thread 0xb6993b90 (LWP 28007)]
0xb7f01424 in __kernel_vsyscall ()

+ Trace 203373

Thread 1 (Thread 0xb6b1b720 (LWP 28006))

#0 __kernel_vsyscall
#1 waitpid
from /lib/i686/cmov/libpthread.so.0
#2 g_spawn_sync
from /usr/lib/libglib-2.0.so.0
#3 g_spawn_command_line_sync
from /usr/lib/libglib-2.0.so.0
#4 ??
from /usr/lib/gtk-2.0/modules/libgnomebreakpad.so
#5 <signal handler called>
#6 poppler_attachment_save_to_callback
from /usr/lib/libpoppler-glib.so.3
#7 pdf_document_get_attachments
at /tmp/buildd/evince-2.22.2/./backend/pdf/ev-poppler.cc line 394
#8 ev_document_get_attachments
at /tmp/buildd/evince-2.22.2/./libdocument/ev-document.c line 206
#9 ev_sidebar_attachments_set_document
at /tmp/buildd/evince-2.22.2/./shell/ev-sidebar-attachments.c line 636
#10 ev_sidebar_set_document
at /tmp/buildd/evince-2.22.2/./shell/ev-sidebar.c line 511
#11 ev_window_setup_document
at /tmp/buildd/evince-2.22.2/./shell/ev-window.c line 1123
#12 ??
from /usr/lib/libglib-2.0.so.0
#13 ??
#14 __pthread_mutex_unlock_usercnt
from /lib/i686/cmov/libpthread.so.0
#15 g_main_context_dispatch
from /usr/lib/libglib-2.0.so.0
#16 ??
from /usr/lib/libglib-2.0.so.0
#17 ??
#18 ??
#19 ??
#20 ??
#21 ??
#22 ??
from /usr/lib/libglib-2.0.so.0
#23 ??
#24 ??
#25 ??
#26 ??
#27 ??
#28 ??
#29 ??
from /lib/i686/cmov/libc.so.6
#30 ??
from /lib/i686/cmov/libpthread.so.0
#31 ??
from /lib/i686/cmov/libpthread.so.0
#32 g_thread_self
from /usr/lib/libglib-2.0.so.0
#33 g_main_loop_run
from /usr/lib/libglib-2.0.so.0
#34 gtk_main
from /usr/lib/libgtk-x11-2.0.so.0
#35 main
at /tmp/buildd/evince-2.22.2/./shell/main.c line 401
#0 __kernel_vsyscall



----------- .xsession-errors (9561 sec old) ---------------------
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some font thing failed
some f
...Too much output, ignoring rest...
--------------------------------------------------

Comment 1 Baptiste Mille-Mathias 2008-07-21 09:03:33 UTC

Thanks for taking the time to report this bug.

Unfortunately, that stack trace is missing some elements that will help a lot to solve the problem, so it will be hard for the developers to fix that crash. Can you get us a stack trace with debugging symbols? Please see http://live.gnome.org/GettingTraces for more information on how to do so and reopen this bug or report a new one.


Thanks in advance!

Comment 2 André Klapper 2008-08-02 20:25:49 UTC

*** Bug 545095 has been marked as a duplicate of this bug. ***

Comment 3 André Klapper 2008-08-02 20:25:53 UTC

*** Bug 545935 has been marked as a duplicate of this bug. ***

Comment 4 André Klapper 2008-08-02 20:26:00 UTC

*** Bug 542006 has been marked as a duplicate of this bug. ***

Comment 5 Susana 2008-09-20 11:03:13 UTC

From bug 552906:

+ Trace 207012

#6 <signal handler called>
#7 poppler_attachment_save_to_callback
from /usr/lib/libpoppler-glib.so.3
#8 pdf_document_get_attachments
at /build/buildd/evince-2.22.2/./backend/pdf/ev-poppler.cc line 394
#9 ev_document_get_attachments
at /build/buildd/evince-2.22.2/./libdocument/ev-document.c line 206
#10 ev_sidebar_attachments_set_document
at /build/buildd/evince-2.22.2/./shell/ev-sidebar-attachments.c line 636
#11 ev_sidebar_set_document
at /build/buildd/evince-2.22.2/./shell/ev-sidebar.c line 511
#12 ev_window_setup_document
at /build/buildd/evince-2.22.2/./shell/ev-window.c line 1126
#13 g_idle_dispatch
at /tmp/buildd/glib2.0-2.16.5/glib/gmain.c line 4090
#14 IA__g_main_context_dispatch
at /tmp/buildd/glib2.0-2.16.5/glib/gmain.c line 2012
#15 g_main_context_iterate
at /tmp/buildd/glib2.0-2.16.5/glib/gmain.c line 2645
#16 IA__g_main_loop_run
at /tmp/buildd/glib2.0-2.16.5/glib/gmain.c line 2853
#17 IA__gtk_main
at /build/buildd/gtk+2.0-2.12.11/gtk/gtkmain.c line 1163
#18 main
at /build/buildd/evince-2.22.2/./shell/main.c line 401
#0 __kernel_vsyscall

Comment 6 Susana 2008-09-20 11:03:31 UTC

*** Bug 552906 has been marked as a duplicate of this bug. ***

Comment 7 Susana 2008-09-27 12:01:42 UTC

*** Bug 553436 has been marked as a duplicate of this bug. ***

Comment 8 Uri David Akavia 2008-10-11 17:51:58 UTC

*** Bug 555931 has been marked as a duplicate of this bug. ***

Comment 9 Uri David Akavia 2008-10-11 17:55:24 UTC

Running simple dup finder on one of my bugs suggests that the following bugs
are duplicates of this one: bug 555052, bug 555098, bug 555931.

They look pretty similar, but I don't know, so I'm letting the developers
decide.

Comment 10 Uri David Akavia 2008-10-11 18:03:36 UTC

As an aside, saving this PDF to my desktop and opening it with evince works. This would seem to imply that the problem is in some kind of interaction between FireFox and Evince, but I don't know how.

Sorry about the tons of emails.

Comment 11 Uri David Akavia 2008-10-12 00:41:52 UTC

I apologize, but another correction is due.
When opening the file, it works one time out of 4 (approximately). 2 of the other times, it just crashes silently, and one additional time it starts bug-buddy. So this is not firefox, but something wrong with the PDF.

Comment 12 Carlos Garcia Campos 2008-10-12 10:42:17 UTC

*** Bug 555052 has been marked as a duplicate of this bug. ***

Comment 13 Carlos Garcia Campos 2008-10-12 10:42:46 UTC

*** Bug 555098 has been marked as a duplicate of this bug. ***

Comment 14 Carlos Garcia Campos 2008-10-12 10:47:26 UTC

This problem is already fixed with a recent poppler version. Feel free to reopen it if the problem persists for you with evince 2.24 and poppler 0.8.x.

Comment 15 Pedro Villavicencio 2008-10-25 15:09:54 UTC

*** Bug 557834 has been marked as a duplicate of this bug. ***

Comment 16 palfrey 2008-11-10 18:32:04 UTC

*** Bug 560049 has been marked as a duplicate of this bug. ***

Comment 17 palfrey 2008-12-01 13:07:10 UTC

*** Bug 562856 has been marked as a duplicate of this bug. ***

Comment 18 palfrey 2008-12-01 17:54:49 UTC

*** Bug 562874 has been marked as a duplicate of this bug. ***

Comment 19 Sergio Infante Montero 2008-12-08 11:13:48 UTC

*** Bug 563484 has been marked as a duplicate of this bug. ***

Comment 20 André Klapper 2008-12-09 23:14:51 UTC

*** Bug 563516 has been marked as a duplicate of this bug. ***

Comment 21 palfrey 2009-01-04 21:59:55 UTC

*** Bug 566462 has been marked as a duplicate of this bug. ***

Comment 22 Gianluca Borello 2009-01-05 10:25:57 UTC

*** Bug 566577 has been marked as a duplicate of this bug. ***

Comment 23 palfrey 2009-01-20 16:53:07 UTC

*** Bug 568350 has been marked as a duplicate of this bug. ***

Comment 24 palfrey 2009-01-22 17:37:32 UTC

*** Bug 568580 has been marked as a duplicate of this bug. ***

Comment 25 Carlos Garcia Campos 2009-01-27 13:11:11 UTC

*** Bug 569325 has been marked as a duplicate of this bug. ***

Comment 26 palfrey 2009-01-28 13:48:16 UTC

*** Bug 569433 has been marked as a duplicate of this bug. ***

Comment 27 Carlos Garcia Campos 2009-01-29 08:33:46 UTC

*** Bug 569510 has been marked as a duplicate of this bug. ***

Comment 28 Carlos Garcia Campos 2009-02-02 11:55:24 UTC

*** Bug 570200 has been marked as a duplicate of this bug. ***

Comment 29 Carlos Garcia Campos 2009-02-09 10:05:37 UTC

*** Bug 571029 has been marked as a duplicate of this bug. ***

Comment 30 Fabio Durán Verdugo 2009-03-03 19:57:15 UTC

*** Bug 573956 has been marked as a duplicate of this bug. ***

Comment 31 Fabio Durán Verdugo 2009-03-04 12:51:27 UTC

*** Bug 574050 has been marked as a duplicate of this bug. ***