GNOME Bugzilla – Bug 357769
some mail.gnome.org archives are broken
Last modified: 2006-10-08 15:23:26 UTC
Specifically: http://mail.gnome.org/archives/rhythmbox-devel/ gets a "403" error as does: http://mail.gnome.org/archives/ Some pages under the rhythmbox-devel archives have 404 problems http://mail.gnome.org/archives/rhythmbox-devel/2006-August/thread.html
Hi Alex, I have sent a request to support+gnome+org with the details of your bug: > Your message about "403 Forbidden in mail.go archives" has been received and assigned a ticket ID [gnome.org #1791]. I or someone else will let you know as soon as there are updates about this bug.
(In reply to comment #1) > I have sent a request to support+gnome+org with the details of your bug: Thanks. > > Your message about "403 Forbidden in mail.go archives" has been received and assigned a ticket ID [gnome.org #1791]. Why is there another parallel tracking system (support+gnome+org) with a separate ticket number for these problems? Why don't you just use bugzilla directly?
Product Website here at bugzilla is not like a typical GNOME project with a clear team of developers. I guess it has been historically a place were any web related bug were thrown, even when they belong to completely separate projects/teams. All I can tell is that any bug that can be solved by the sysadmins and only the sysadmins get more chances to be fixed if it goes through their request tracker ( http://live.gnome.org/Sysadmin/Contact & http://live.gnome.org/Sysadmin/RequestTracker ), since they don't check this product at bugzilla quite often. I think I remember someone explained a while ago that the parallel system was born in order to assure more confidentiality in requests that might expose a security risk. More than that I don't know, I'm not a sysadmin myself. Sorry for not delivering the ideal answer, this is the only I've got. :)
Quim's answer is about right. Olav, who is now also a sysadmin, has been trying to talk them into using bugzilla (particularly since our new version has about all the features they need now), and has worked on improving the security features. I think bugzilla know has what they need (though you'd have to check with Olav to be sure), but migrating is never an easy thing to do... Oh, and it turns out I emailed support gnome org last week about the same thing; got an email from Ross that I should have sent it to mailman gnome org, but at least that means it's getting somewhere, I think.
Some of our reports need to be more secure before we can switch sysadmin stuff over. Archives can be reached now.. not sure if I fixed it correctly (index.html was missing). Ran a script that seemed to be responsible for updating/creating the index.html.. however it had a wrong directory in it. Changed that as well. If the page looks the same as before all these problems, then it is fixed ;-)
http://mail.gnome.org/archives/ works! The rhythmbox-devel archive is still 403 & 404, though. Reopening.
Ping? This is still broken.
I already noticed after qgil reopened it. Do not know/understand the setup well enough to fix it.
Support request reopened in the sysadmin bugtracker.