GNOME Bugzilla – Bug 340996
EPS file not supported
Last modified: 2008-01-15 13:07:34 UTC
Please describe the problem: I tried to open the file PB10.eps (huge file, 22MB) in this archive: http://download.sybase.com/samples/bhb/PowerBuilder10.zip but GIMP 2.2.11 (with last GTK+) can't open it. The error message is (italian version): "Errore nell'esecuzione di ghostscript: Esecuzione del processo figlio (No such file or directory) fallita". S.O. : Windows XP Professional SP2, with all last patches. Steps to reproduce: 1. Install GIMP 2.2.11 with latest GTK+ in Win XP Pro SP2 2. Download archive at http://download.sybase.com/samples/bhb/PowerBuilder10.zip 3. Try to open image PB10.eps Actual results: GIMP can't open file, with an error about ghostscript. Expected results: GIMP should open it. Does this happen every time? Yes. Other information:
Did you actually install ghostscript? GIMP depends on Ghostscript to render Postscript/EPS files. Have a look at the related FAQ: http://gimp-win.sourceforge.net/faq.html I am closing this as NOTABUG, because I assume that you don't have Ghostscript installed. Feel free to reopen it when you have Ghostscript installed and it still does not work.
Now I've installed GS 8.53 for Win, but how can I create the environment variable GS_PROG to the full path to gs.exe? I can't find it in the FAQ... Second, I think that GIMP should give a more esplicit message when tring to open EPS images and Ghost isn't istalled, suggesting what to do.
OK, I found it. This is the way: Start button> control panel > system > advanced > environment variables > new system variable, Name : GS_PROG Value : the path for gswin32c.exe, i.e. C:\Programmi\gs\gs8.53\bin\gswin32c.exe Click OK and returno to desktop, close GIMP (if open) and reopen it. Now it works and can open correctly EPS files.
I have improved the error message, the text now reads: "Error starting Ghostscript. Make sure that Ghostscript is installed and - if necessary - use the environment variable GS_PROC to tell GIMP about its location." We cannot include hints how to install Ghostscript and set the environment variable, because this differs quite a lot between the different platforms.
Yes, I think that this new message should be fine. You could add the hint on how to set GS_PROC on Windows in the FAQs. Bye, thanks a lot for helping. Samuel
The message should rather tell users to read the Ghostscript docs and system help files about environment variables (Microsoft explains how to set them). It can mention PATH or GS_PROG as hints, so that people know what to look for in the docs. In short, it should say RTFM!, in the F=Fine version.