GNOME Bugzilla – Bug 166272
Localized version tells people who can't speak English to "file a bug"!
Last modified: 2005-08-29 15:09:55 UTC
Please describe the problem: So how do they file it? Do you have localized versions of Bugzilla which they can easily access, or is there an email address we can give each language group to facilitate access? For example, my language team might be willing to take on the task of entering bugs sent in by our community. I think it would be extremely frustrating to have this stack of strings saying "X doesn't work: file a bug!" carefully translated into your language, but to be prevented from doing so by one's lack of English. If we are trying to remove these barriers by internationalizing our software, access avenues for bug reporting are essential. If these avenues already exists, I apologize for troubling you, but that information certainly wasn't in the .po file, so users in my community won't know it either. You are welcome to contact me (clytie@riverland.net.au) about this, or to post to our group mailing list: gnomevi- list@lists.sourceforge.net. Thankyou for your time. Steps to reproduce: 1. Use a localized version of GStreamer and wait for an error to occur: you will be told to "File a bug!". How do you do that? 2. 3. Actual results: You get frustrated, and are cut off from problem-solving avenues. Expected results: Contact details for bug-reporting. Does this happen every time? Yes. Other information: I still have to log in for every page in this process, so please forgive me if my tone is getting a trifle acerbic... <grrr>
You can file bugs using bug-buddy without understanding a word of English.