GNOME Bugzilla – Bug 782929
gnome-shell crashes when opening laptop lid
Last modified: 2017-05-22 16:44:00 UTC
Created attachment 352314 [details] Error message of crash Sometimes when I open my laptop I am greeted with the screen as shown in the attachment. This does not happen every time. Sometimes it stays on that screen and I can't do anything. Other times I can see a blacks screen with text, similar to the picture, flash and it shows the login screen. When I click on my user, enter my password and press enter I am greeted with the login screen again. Because it only flashes by, I am unsure if it's the same output. Also sometimes when I login the mouse is very slow/laggy. I'm not sure if it's related, but I thought I'd mention it anyway. No black screen with text flashes before the login screen in this case though. I typed out some parts of the error message in case it was useful: https://izumi.tv/f/gshell.txt If any other information is require, let me know what and how I can find it.
do you more details about this? anything in your system logs (e.g. journalctl) ? Did it start happening only after some update? Can you try with gnome 3.24 ?
It happened again and this is the journalctl since I opened my laptop: https://izumi.tv/f/crashstuff.txt I can't remember any specific update, but it has only started recently. It just started one day about a week or so ago, but I can't be any more specific than that because it doesn't happen every time. I'm on stable so I can't really try it with 3.24 I don't think. I have to use this for work so I don't think it's wise to update gnome.
... May 22 17:38:01 izumi kernel: radeon 0000:01:00.0: Syncing to a disabled ring! May 22 17:38:01 izumi kernel: radeon 0000:01:00.0: failed to sync rings (-22) May 22 17:38:01 izumi kernel: [drm:radeon_gem_va_ioctl [radeon]] *ERROR* Couldn't update BO_VA (-22) May 22 17:38:01 izumi kernel: ------------[ cut here ]------------ May 22 17:38:01 izumi kernel: WARNING: CPU: 2 PID: 1814 at drivers/gpu/drm/radeon/radeon_object.c:84 radeon_ttm_bo_destroy+0xf6/0x100 [radeon] ... May 22 17:38:01 izumi org.gnome.Shell.desktop[1418]: radeon: Failed to allocate virtual address for buffer: May 22 17:38:01 izumi org.gnome.Shell.desktop[1418]: radeon: size : 4096 bytes May 22 17:38:01 izumi org.gnome.Shell.desktop[1418]: radeon: alignment : 4096 bytes May 22 17:38:01 izumi org.gnome.Shell.desktop[1418]: radeon: domains : 4 May 22 17:38:01 izumi org.gnome.Shell.desktop[1418]: radeon: va : 0x000000003477a000 ... This is a driver bug. Try with an older or more recent kernel and file a bug for the radeon driver.
Thanks for the help. I'll file a bug report with radeon.