Bug 743814 – Adding contacts is possible for only one account

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Bug 743814 - Adding contacts is possible for only one account


Summary:	Adding contacts is possible for only one account


Status:	RESOLVED OBSOLETE

Product:	empathy
Classification:	Core
Component:	Contact List
Version:	3.4.x
Hardware:	Other Linux

Importance:	Normal critical
Target Milestone:	---
Assigned To:	empathy-maint
QA Contact:	empathy-maint

URL:
Whiteboard:

Depends on:
Blocks:

Reported:	2015-02-01 19:33 UTC by Eduardo Casais
Modified:	2018-05-22 18:57 UTC

See Also:
GNOME target:	---
GNOME version:	---

Description Eduardo Casais 2015-02-01 19:33:03 UTC

1. Situation

I have Empathy 3.4.2 running on Linux Debian Wheezy 7.8 64bits with accounts at 

jit.si (Jabber)
antisip (SIP)

I can connect to both accounts, individually or simultaneously, without difficulty.


2. Problem

When trying to add a contact via the Empathy main menu, it is impossible to add any contact related to the antisip account. The drop-down account list in the "add contact" window never includes it as an enabled choice (the account is always greyed out and unselectable). 

This happens under all following circumstances :
a) Both jit.si and antisip accounts are enabled and connected to.
b) Only the antisip account is enabled and connected to.

Comment 1 Alexey Svistunov 2017-05-02 09:07:45 UTC

I confirm this on Empathy 3.12.12, Gnome 3.20.2, OpenSUSE Leap 42.2. Can not add contact for SIP account, but instant messages may be received successful if conversation was started by Interlocutor.

Comment 2 GNOME Infrastructure Team 2018-05-22 18:57:55 UTC

-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/818.