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Bug 741896 - Cannot hear voip audio
Cannot hear voip audio
Status: RESOLVED OBSOLETE
Product: empathy
Classification: Core
Component: VoIP
3.12.x
Other Linux
: Normal normal
: ---
Assigned To: empathy-maint
empathy-maint
Depends on:
Blocks:
 
 
Reported: 2014-12-23 08:13 UTC by Berend De Schouwer
Modified: 2018-05-22 18:56 UTC
See Also:
GNOME target: ---
GNOME version: ---


Attachments
empathy debug log for exactly one call (contact surnames sanitized) (704.17 KB, application/octet-stream)
2014-12-23 08:13 UTC, Berend De Schouwer
Details

Description Berend De Schouwer 2014-12-23 08:13:43 UTC
Created attachment 293227 [details]
empathy debug log  for exactly one call (contact surnames sanitized)

I've got a sip account.  When placing a sip call (audio only), I cannot hear the person on the other side, but they can hear me.  In other words: the microphone works, the speakers don't.

The call actually works.  Both sides agree on the same number of seconds for the call, etc.  Incoming call ringing works.

As soon as I place a call, the audio out is automatically muted.  The button in the GUI is muted.  I unmute it, and change the volume, but the actual audio out the speakers is still muted.  If I hang up, and call again, the GUI button immediately mutes.

I've also checked that empathy makes a pulseaudio application connection.  It does, the application connection is on.  No sound comes out the speakers.

Other audio works (rhythmbox, etc.), and the same VoIP account works with Ekiga.

Fedora 21; x86_64.
Comment 1 GNOME Infrastructure Team 2018-05-22 18:56:49 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to GNOME's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.gnome.org/GNOME/empathy/issues/813.